Direct deposit offered to MUSC employees

All MUSC employees paid on a regular bi-weekly or monthly payday are eligible to sign up for direct deposit to either a checking account, a savings account, two checking accounts, two savings accounts, or one checking account and one savings account.

If an employee wants the money to go into two different accounts, one account is considered the primary (where the net pay goes) and the other account is called the secondary and a dollar amount must be given. The employee’s name must be on the account. When an employee elects to have a paycheck direct deposited, the entire check must go to the bank. Supplement checks, handchecks, dual employment pay, term pay (final annual leave) and special pays are not direct deposited.

Here's how to sign up: complete an Authorization Agreement for Automatic Deposits form. Forms are available at the main payroll office (room 705, Harborview Office Tower) or Nursing Payroll (room 230, North Tower Hospital) and both Human Resources Benefits Offices (HOT and Medical Center). Call 792-4931 to have a form faxed to your office.

Once the completed form and a copy of a check, deposit slip or account card (not an ATM card or deposit receipt) are received in the payroll office, it will be approximately six weeks before the first paycheck will be deposited. Forms can not be processed without the required attachment.

All account numbers are pre-noted (sent to the bank for verification) before they are activated, and it takes from two to four weeks to get a response from the bank if there is a problem with the information keyed. Examine your check stub to verify the account numbers when your first check is direct deposited.

If an employee wants to change the account number and/or bank where their check is deposited or they close their account at the bank, they must notify the Payroll Department immediately. If changing accounts, two separate forms must be completed. Both a new Authorization Agreement for Automatic Deposit form and a Stopping Direct Deposit form must be completed and received in the payroll office at least one week before payday for bi-weekly employees and by the 15th of the month for a monthly paid employees.

Once these two forms are received, the new information is processed on the next available payroll. Bi-weekly employees will receive two actual paychecks and monthly employees will receive at least one actual paycheck before the money goes into the new account.

When an account is closed at the bank, a Stopping Direct Deposit form must be completed and received in the payroll office before the next payroll is processed. Banks do not notify MUSC when an account is closed unless they receive a deposit after the account is closed. If this happens, MUSC must wait until the credit is received from the bank before another check can be processed. This procedure can take five to ten days after the bank rejects the deposit.

When direct deposits are electronically transmitted to our bank for processing, the Medical University gives the effective date (payday), not the time, for the deposits to be posted. If an employee checks the ATM machine, calls their bank’s computer line or talks with a bank teller to verify their deposits on payday and the deposit is not posted - please call the bank and asked to speak with someone in the Customer Service or ACH department. The staff in these departments are trained to look for direct deposits that are to be posted.

If the customer service representative does not see the deposit, please contact MUSC’s Payroll Office, 792-4931.

All employees should look at their check stubs every payday to be sure hours paid and deduction amounts are correct.

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