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Fall 1999 Training Schedule

Department of Human Resources Management 

Monthly flyers will be sent through campus mail,  and periodic e-mails will be sent to all employees regarding the 1999 Fall Training Schedule. Classes fill up quickly! To ensure a place in these courses, register as soon as possible. Materials must be ordered and seating is limited. Waiting list(s) will be developed if maximum registration is reached. Participants may register by mailing or faxing the completed registration form to: Staff Development and Training, Department of Human Resources Management, 101-A Harborview Office Tower or fax to 792-9533.

Computer Classes
All computer classes are held in room 102-C of the Harborview Office Tower.

Introduction to Windows 95
This introduction to computers class gives the first time Windows user a working knowledge of this new environment. This course covers: working with computers, the monitor, the keyboard, the mouse, the printers and software; starting Windows 95; shutting down; working with the Desktop, taskbar and My Computer; opening a window, maximizing/minimizing/sizing/closing windows; switching between windows, cascading/tiling windows; dialog boxes; opening programs; using the calculator, paint, and Help.
Sept. 7, 8:30 - 11:30 a.m.; Sept. 21, 8:30 - 11:30 a.m.; Oct. 1, 8:30 - 11:30 a.m.

Access 97 - Level I
This introductory class begins a series of three courses that will introduce you to the database management system for Windows 95. You will learn: an introduction to databases; how to create your own database; how to enter, edit and validate table data; how to get Help; sort, find and filter table data; and query for specific information.
Prerequisite: computer experience and Excel 97
Sept. 21, 1 - 4 p.m.; Sept. 24, 8:30 - 11:30 a.m.; Oct. 8, 1 - 4 p.m.; Oct. 12, 8:30 - 11:30 a.m.; Oct. 13, 8:30 - 11:30 a.m.

Access 97 - Level 2
Content to be determined
Prerequisite:  Access 97 - Level I
Sept. 28, 1 - 4 p.m.; Oct. 21, 8:30 - 11:30 a.m.; Oct. 27, 8:30 - 11:30 a.m.

Access 97- Level 3
Content to be determined
Prerequisites: Access 97 - Level I and Access 97 - Level 2
Dates and times to be announced.

Excel 97 - Level I
In this class, you will learn to: work with Excel worksheets, create a new workbook, enter information into a cell, save a workbook, close a workbook, use AutoComplete, Use the Pick From List, Edit spreadsheets, rename an existing workbook, use formulas, the AutoSum button, use functions, use the Formula Palette button, absolute/relative cell references, AutoCalculate, Range Finder, Cut/Copy and Paste. Fill handle, preview a worksheet, print a worksheet, change the attributes of the spreadsheet, adjust column widths, merge and center, AutoFormat, rename, insert and delete worksheets.
Oct. 4, 1 - 4 p.m.; Oct. 5, 1 - 4 p.m.; Oct. 6, 8:30 - 11:30 a.m.; Oct. 11, 1 - 4 p.m.; Oct. 28, 8:30 - 11:30 a.m.

Excel 97 - Level 2
This is the second half day course in the Excel 97 series. It covers more advanced aspects, including how to copy, move and group worksheets, move and/or copy data between sheets, 3-D formulas, use functions, range names, labels in formulas, create charts, use the Chart Wizard, chart objects, change the chart type, use chart options, print charts and create a user-defined chart.
Prerequisite:  Excel 97 - Level I
Sept. 29, 1 - 4 p.m.; Oct. 14, 8:30 - 11:30 a.m.; Oct. 15, 1 - 4 p.m.; Oct. 20, 8:30 - 11:30 a.m.; Oct. 29, 1 - 4 p.m.

Excel 97 - Level 3
In this class, you will learn to use styles and custom formats, use templates, macros, record macros, create a macro button, custom toolbars and buttons, and more.
Prerequisite: Excel 97 - Level I and Excel 97 - Level 2
Oct. 26, 1 - 4 p.m.

PowerPoint 97 - Level I
This is the first of  two half-day courses in PowerPoint 97, a program that produces graphics for business presentations. This course includes an introduction to PowerPoint 97; basic presentation skills, enhancing presentation text, using outline view, correcting spelling errors, creating basic charts, print presentations, format and edit text, use clip art, use slide sorter and slide show view, and use the notes page view.
Sept. 22, 8:30 - 11:30 a.m.; Oct. 8, 8:30 - 11:30 a.m.; Oct. 12, 1 - 4 p.m.; Oct. 19, 8:30 - 11:30 a.m.

PowerPoint 97 - Level 2
This is the second PowerPoint 97 classes. In this course, you will learn to customize presentations, edit presentation masters, add special effects, use data from other sources, draw and edit objects, edit and import charts, create custom charts, organization charts and use tables.
Prerequisites:  PowerPoint 97 - Level I
Sept. 30, 1 - 4 p.m.; Oct. 20, 1 - 4 p.m.; Oct. 22, 8:30 - 11:30 a.m.

Word 97 - Level I
This introductory skills course is the first in a series of three courses that will help you learn the key features of Word 97. This course covers: opening a file, selecting text, closing a document, creating a new document, saving a document, spell check, cut/copy and past, formatting characters, format painter, modifying line spacing, margins, page orientation and AutoCorrect.
Prerequisite: Knowledge of computer operations and Introduction to Windows 95
Sept. 9, 8:30 - 11:30 a.m.; Sept. 10, 8:30 - 11:30 a.m.; Sept. 16 8:30 - 11:30 a.m.; Oct. 1, 1 - 4 p.m.; Oct. 5, 8:30 - 11:30 a.m.; Oct. 27, 1 - 4 p.m.

Word 97 - Level 2
This is the second in a series of three half-day courses to help you master additional features of Word 97. This course covers: using Wizards, tabs, numbered lists, bullets and numbers, headers and footers, page numbers, creating and editing tables, Table Auto-Format, setting Toolbar options, creating a custom toolbar and Mail Merge.
Prerequisite: Word 97 - Level I
Oct. 13, 1 - 4 p.m.; Oct 15, 8:30 - 11:30 a.m.; Oct 19, 1 - 4p.m.; Oct. 28, 1 - 4 p.m.

Word 97 - Level 3
This is the third of three half-day classes in Word 97. You will learn advanced topics such as: using macros, applying borders and shading, inserting graphic files, editing pictures, drawing objects and lines, WordArt, and using other effects.
Prerequisite:  Word 97 - Level I and Word 97 - Level 2
Oct. 22, 1  - 4 p.m.; Oct. 26, 8:30 - 11:30 a.m.

User Defined Accounting Key
Do you perform any of the following tasks? Prepare Procurement documents (RQ’s, DO’s); Prepare travel reimbursement forms; Prepare IIT’s; Prepare Payroll forms (PAR’s, PPR’s, etc.); Review financial reports (Level I, etc.); Document inquiry; or Review available funds. If so, you need to attend this seminar on the accounting distributions to be used at MUSC. 
Sept. 15,  2 - 3:30 p.m., Harborview, room 103

Introduction to SmartStream
This hands-on computer class is designed to familiarize individuals with the basics of SmartStream and SmartStream financials. 
Prerequisites: computer experience and completion of the User Designed Accounting Key class
Dates to be announced. Time from  9 a.m. - 4 p.m., Harborview, room 704 

Reading SmartStream Reports
This course is designed to give the SmartStream user an understanding of reports currently distributed monthly. 
Prerequisite:  User Designed Accounting Key
Sept. 22, 2 - 3 p.m., Harborview, room 103

Certificate of Excellence for Administrative Support Staff
Instructor: J. Rodriguez
This 3-day series is designed to help support staff become more skillful, confident, productive and professional on the job. You will increase your motivation, sharpen your skills and your image, and receive practical guidance for your personal career development. You may participate in the sessions of your choice, or complete all 3 for a special Certificate of Excellence. Part I is Management Skills for the Office Professional, Part II is Communication, Cooperation and Teamwork, and Part III is Take Charge: Your Professional Approach to Career Development. 
Part I: Oct. 26, 8:30 a.m. - 4 p.m., Harborview, room 103
Part II: Nov. 17, 8:30 a.m.  - 4 p.m., Harborview, room 103
Part III: Dec. 2, 8:30 a.m. - 4 p.m., Harborview, room 103

Conflict Management: Finding What Works Best for You
Instructor: F. Muscarella
Opposing views and disagreements are inevitable in day-to-day living. Effectively managing conflict is a skill that involves expressing our emotions and communicating in appropriate ways. This seminar will focus on communication skills for conflict resolution, values in conflicts, recognizing conflict management styles, negotiating win/win contracts, escalating behavior, role plays and much more. 
Oct. 26, 8:30 a.m - 4 p.m., Strom Thurmond Bldg, room 641

Dealing with Workplace Negativity
Instructor: F. Muscarella
Trying to deal with negativity in the workplace can be a very frustrating and discouraging journey. People may lack the insight and skills that will give them the ability to identify and deal with negative people. In this class, you will explore characteristics of negative behavior, why it is so difficult to stop, ways a negative person can help themselves and how to deal with a negative person. 
Sept. 30, 8:30 a.m. - 4 p.m., Harborview, room 103
Documentation: Record Keeping, Minutes & Notes
Instructor: B. Barstow
This class focuses on the process of taking accurate minutes and notes of committee or departmental meetings. Often minutes and notes become legal documents; therefore, their accuracy and completeness are essential. Learn how to focus, synthesize, internalize, and summarize information from such meetings, and then report it in a concise, clear, organized format. 
Dec. 8, 1 - 5 p.m., Harper Student Center Auditorium
Employee/Employer Relations:  Progressive Discipline, the Grievance Process and Conflict Resolution 
Instructor:  Jacquie Jones
Problem employees destroy productivity, drain your time and energy, and decrease staff morale.  In this workshop, you’ll learn how to get problem employees back on track, to deal with insubordination and “bad attitudes,” define expectations, encourage steady progress, and discipline, reassign or dismiss the person if necessary.
Nov. 4, 9 a.m. - noon, Harborview, room 103
Family and Medical Leave Act
Instructor: J. Brandenburg
Who is protected by this federal law? How does an employee qualify for protection under the Act? What are the obligations of managers/supervisors and employees? Does leave granted under FMLA run concurrently with existing leave programs such as sick/annual/holiday leave, workers’ compensation, etc.? The answers to these questions and other “tricky” details about FMLA will be discussed during this session. 
Oct. 6, 9 a.m. - noon, Harborview, room 103
Fostering Open, Honest and Effective Communication
Instructor: D. Schooler
This workshop is comprised of exercises to help you learn the communication process, the effects of perceptions, effective listening skills, the principles of communication, how to get your point across, learning about the diverse communication styles in the workplace, as well as what your style is.
Oct. 7, 8:30 a.m. - 4 p.m., Harborview, room 103 

Leadership Excellence (formerly “Supervisory Skills”)
Instructor: J. Rodriguez
This three-day workshop (one day a month) is designed for managers, supervisors, and other workplace leaders. You will gain the leading edge in supervisory skills so that under your leadership, your employees will grow in competence, confidence and be on their way to becoming peak performers. Participants will be fully involved in exercises, small group discussions, problem solving, case studies and simulations. You will learn proven, practical strategies for effectively handling a supervisor’s most important responsibilities and common problems. Part I will be “The Basics of Effective Supervision”, Part II will be “Coaching for Improved Performance” and Part III will be “The Power of Teamwork.”  You may choose to complete the series to receive the Certificate in Leadership Excellence or enroll in one or more programs as basic training or as a refresher. 
Part I: Sept. 23, 8:30 a.m. - 4 p.m., Harborview, room 103
Part II: Oct. 28, 8:30 a.m. - 4 p.m., Harborview, room 103
Part III: Nov. 18, 8:30 a.m. - 4 p.m., Harborview, room 103

Major Purchases
This two hour class reviews the definition and scope of major purchases, including contracts, equipment and supplies and methods of acquisition.
Dates, times and locations to be announced.

Procurement Policies & Procedures
Instructor: E. Antoniak
This class explains, on a high-level overview, the entire Procurement Cycle. This class is for MUSC personnel responsible for following procurement guidelines and policies and who will guide and facilitate their purchase. Included is the SC Procurement Code, application of the Code, the purchasing cycle, basic elements of a legal contract and more. 
Sept. 15, Oct. 21, and Dec. 8, 9 a.m. - noon, Harborview, room 103

Punctuation Marks: Where, When, Why?
Instructor: J. Ariail
This workshop will refresh your memory - or teach you for the first time—the where, when, and why of punctuation marks. Be prepared to practice what you learn in this hands-on class.
Oct. 13, 9 a.m. - noon, Harper Student Center Auditorium

Running Out of Time: Managing Time to Get Things Done
Instructor: P. Glowatsky
Do you feel as if you’re always running out of time? Do you wonder where the time goes? This workshop will focus on exploring and developing time management and related organizational skills that save time. Participants will assess their thinking styles and time management skills and learn techniques for achieving goals, setting priorities and planning. Dealing with interruptions and time steals, handling paperwork and organizing work space for efficiency will also be covered. 
Sept. 28, 8:30 a.m. - 4 p.m., Strom Thurmond Bldg., room 641

Safety in the Workplace and at Home
Instructor: J. Avant
In this class, you will discuss ergonomics and how being “ergonomically” correct can save you time and pain, the importance of air quality in the workplace and home, and what you really have under your kitchen sink and what you can do about it.
Oct. 14, 8:30 - 11:30 a.m., Harborview, room 103

Small Purchases < $25,000
Instructor: C. Hutto
This class explains what is required of an individual who is responsible for purchasing items and/or services that cost less than $25,000. 
Sept. 22, 9 a.m. - noon, Harborview, room 103

Telephone Tools and Techniques
Instructor: B. Bradham
When you are talking to a caller, you aren’t just speaking for yourself - you’re representing your entire organization. This course will provide comprehensive training on telephone etiquette and the MUSC telephone system.  Using active phone sets, participants will learn to make productive and effective calls, use listening skills and improve customer service through the correct usage of the telephone system. Included will be the appropriate way to place and transfer calls, make efficient conference calls, use Audix to your advantage, and more. 
Sept. 15, Oct. 13, Nov. 17, Dec. 8, 9 a.m. - noon, Strom Thurmond Bldg, room 641

The Next Step—Managerial Skills for the Experienced Supervisor
Instructor: J. Rodriguez
This class is for supervisors who want to improve their leadership style through interactive discussions on important leadership issues. Day I will cover communication, managing problem behavior, performance reviews to actually improve performance, the interview and hiring process, delegation for skills-building, motivation and confidence, and how to create a learning environment in your department. Day 2 will include how to match your leadership style to your group, how to lead meetings, the power of innovation, customer service, how to introduce changes as opportunities, and how to develop high morale.
Oct. 20 and Dec. 1, 8:30 a.m. - 4 p.m., Harborview, room 103 

Worker’s Compensation
Instructor: N. Sifford
In this class, you will learn the policies and procedures of the worker’s compensation system.
Oct. 13, 9 a.m. - noon, Harborview, room 103

Writing at Work
Instructor: T. Waldrep
Writing clear, persuasive letters or memos may increase your opportunities for new assignments or for a position of greater responsibility.  This seminar will improve skills in writing documents usually produced in the workplace, such as business letters, memoranda and news releases. Through discussion and writing exercises, you can become a more effective communicator and project the best possible image for you and MUSC.
Sept. 22, 9 a.m. - 4 p.m., Harper Student Center Auditorium

Skill Development
Basic CPT-4 Coding
CPT- 4 is a coding system used in every physician’s office and ambulatory care setting.  This beginner’s class will introduce you to the CPT-4 coding book and coding guidelines. You will learn how to correctly apply the CPT-4 codes from each coding section to each patient’s record. These classes meet twice a week for two and a half weeks (five sessions).  If your office has a CPT book that you can borrow for this class, please bring it with you.  (You must attend all five classes.)
Prerequisite: Medical Terminology I or equivalent knowledge
Nov. 3 through Nov. 17, 4:30-5:30 p.m., Mondays and Wednesdays, Clinical Science Bldg, room 628

Basic ICD-9-CM Coding
This course is designed to provide an introduction to the basic principles and guidelines for assigning diagnostic and inpatient procedure codes with ICD-9-CM. At the conclusion of this course, the student will understand the format and significance of the three volumes of ICD-9-CM, demonstrate knowledge of ICD-9-CM conventions, apply the principles and guidelines for ICD-9-CM coding, and assign the correct diagnosis and procedure codes with ICD-9-CM. If your office has an ICD-9-CM book that you can borrow, please bring it with you. 
Prerequisite:  Medical Terminology I or equivalent knowledge
Sept. 13 through Oct. 20, 4:30-5:30 p.m., Mondays and Wednesdays, Clinical Science Bldg, room 628

Medical Terminology I
In this course, students will learn the basic word components, identify and comprehend basic medical terms, and gain the ability to construct words using the learned word parts. The class is appropriate for anyone in a medical setting who needs a basic understanding of medical terms. 
Sept. 14 through Oct. 21, 5:30-6:30 p.m., Tuesdays and Thursdays, Clinical Science Bldg, room 628.
 

Training Registration Form


Name

SS#
Agency/Department 
Phone
Title of Seminar 
E-mail address
Date of Seminar 
Time of Seminar

Cancellations will be accepted up to 24 hours prior to the start of the class. To cancel, E-mail your cancellation to “gibsonmi@musc.edu” or call 792-3348. Substitutions may be made at the department’s discretion. Should a participant cancel with less than 24 hours notice, not call to cancel, or designate a substitute that does not attend, their department will be assessed a cancellation fee of $25.
I have read and understand the above policy:

Employee signature 

Supervisor signature
 

To register, please fax this completed form to 792-9533 or sent to Human Resources Training, 101-A Harborview Office Tower.