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Front-line users oversee EMR development

by Emerald Communications and Training Committee
Amidst the rhetoric of the current presidential campaign, does it seem the politics of the day are missing those old refrains of “one voice, one vote” and “stand and be counted?” 

Not to worry, here's your chance to do just that, albeit for a different reason. The cause under consideration here is one that affects nearly every participant in MUSC's clinical endeavors—Emerald, the MUSC electronic medical record (EMR).

Spend a few minutes next to one of the many computers around the medical center and you're likely to hear an opinion of the electronic medical record in its local form. Could be, you’ve even expressed a view yourself. No matter, whether you heard it or said it, hold that thought! There's a place for you to pass it on, to let your voice be heard—yes, to stand and be counted.

That place is on one of the steering committees established to oversee the development and progress of various components of Emerald. Emerald has been making great progress lately, but “even greater developments are just around the corner,” said Larry Afrin, M.D., chairman of MUSC's Clinical Information Systems Steering Committee (CIS), the highest level steering committee overseeing work on the set of clinical systems collectively called Emerald. 

“Emerald increasingly is becoming as integral a tool in the MUSC clinician’s life as the paper medical record it intends ultimately to replace.  We hope that clinicians and others who see the importance of Emerald will help shape its future by participating in the Emerald steering committees,” said Afrin, a hematologist/oncologist at MUSC's Hollings Cancer Center. “Since being established in 1989, CIS alone oversaw the development of MUSC's enterprisewide clinical information systems, including Oacis and others.  In 1997 MUSC’s new Strategic Plan specifically called for the development of an enterprise-wide EMR, and the institution significantly boosted funding for the effort, charging CIS with guiding what has become known as the Emerald Project. CIS couldn't oversee all the work itself, so at the launch of the Emerald Project in the spring of 1997, CIS established several subcommittees to oversee the component projects. Each subcommittee generally has a chairman from the clinical community working closely with a project manager from the technical community, along with other committee members representing various interests from across the institution.”

Victor Del Bene, M.D., of MUSC’s Division of Infectious Diseases and associate dean for Student Affairs in the College of Medicine, was founding chairman of CIS for its first 10 years and passed the baton to Afrin in the spring of 1999. 

CIS meets monthly to hear progress reports from each of the project committees as well as to discuss high-level matters including strategic adjustments to the overall project plan.  CIS reports to the vice president for medical affairs and the dean of the College of Medicine.

The Oacis Steering Committee focuses on all matters relating to Emerald’s “bedrock,” the Oacis system, a data repository used in both the inpatient and outpatient settings.

The Practice Partner Steering Committee oversees enhancements and expansion of the Practice Partner ambulatory medical record system now used in all of MUSC’s primary care clinics and a growing number of subspecialty clinics.

The Document Imaging Steering Committee is shepherding the development of the LanVision system that will make optically scanned paper medical records viewable on any workstation at MUSC. 

The LanVision system also will bring dramatic improvements to the chart completion process. 

The Enterprise Master Patient Index (EMPI) Steering Committee is working to provide a new system at MUSC that will promote accurate patient identification throughout the institution.  Reducing the occurrence of such identification concerns as erroneous assignment of new medical record numbers to patients previously seen here should improve record quality and billing timeliness.

The toughest job of all may well be that of the Emerald Security and Confidentiality (S&C) Steering Committee. The committee tackles difficult, controversial EMR S&C issues in the effort to develop policy and procedures that best balance our systems' technical capabilities with the S&C and clinical interests of patients, clinicians, administrators, regulators, and others.

In contrast to that tough job, the Emerald Communications and Training (C&T) Committee probably has the most enjoyable job. C&T members put on their creative hats for monthly brainstorming sessions about how to keep the institution informed about Emerald progress and how to make effective use of Emerald.

The newest committee to the Emerald Project, the Cognos Development Steering Committee is striving to understand how to use MUSC’s new,  sophisticated clinical data mining software toolset (from Cognos) and how the Cognos tools should be set up for the institution to get as much out of them as possible.

With so many resources being pumped into the Emerald Project, it's important that there be a good understanding of how the new technologies —and the new processes they make possible—are bringing about improvements at MUSC. 

The Emerald Outcomes Assessment Steering Committee, established last fall, considers a multitude of outcomes assessment projects, chooses the best ones, and oversees them through completion.

Finally, the Workstation and Network Infrastructure Steering Committee ensures there are front-line computers and behind-the-walls networking technology to bring the power of Emerald to the people who need it.

The progress on Emerald in the last three years is a direct result not only of the dozens of technical experts implementing the component systems but also the scores of people from every corner of the institution who are participating in the steering committees. 

“The steering committees,” Afrin said, “serve a crucial role by helping the technicians understand what functionality is needed by MUSC’s clinicians, researchers, educators, administrators, etc. It is these latter groups—the people who are using and will be using Emerald—who should direct, and indeed are directing, Emerald's development. If you want Emerald to work best for you, you need to be involved in overseeing the Emerald Project by participating in one or more of its steering committees. Committee membership is open to all at MUSC, including staff clinicians, housestaff, students, and other trainees, administrators, researchers, and educators.”

Emerald committee minutes can be found on the Emerald Web site at <http://emerald.musc.edu>
 

Want a Say?

The committees overseeing Emerald’s development are looking for “new blood.” 

Each committee is open for anybody at MUSC to join in and have a say. You can join as many committees as you would like. To get on the mailing list for Emerald committee announcements, just contact the chairman or project manager for the committee(s) you’re interested in. E-mail addresses and pager numbers are shown below.

Clinical Information Systems Steering Committee
Meets first Friday, 2 - 3:30 p.m., room 211 HCC. 

  • Chairman: Larry Afrin, M.D. afrinl@musc.edu, 14481; project manager: Dave Northrup, CCIT northrud@musc.edu, 13057
Oacis Expansion Project Steering Committee
Meets fourth Friday, 7:30 - 9 a.m., room 211 HCC 
  • Chairman: Afrin; Order Entry/Clinical Documentation project manager: Michael Irving, irvingm@musc.edu; General Oacis project manager: Mark Daniels danielsm@musc.edu; 
Practice Partner Expansion Project Steering Committee
Meets fourth Wednesday, 7:30 - 8:30 a.m., 136 Rutledge Ave.
  • Chairman: Dawn Clancy, M.D., clancyd@musc.edu; project manager: Jim Smith, smithji@musc.edu
Document Imaging Project Steering Committee
Meets third Monday, 1 - 2 p.m., room 205C MUH
  • Chairman: Steve McLeod-Bryant, M.D., mcleodsa@musc.edu; project manager: Tamara Pomerantz, pomeratn@musc.edu
Enterprise Master Patient Index Project Steering Committee
Meets biweekly, 10:30 - 11:30 a.m., room 525 CH
  • Chairman: Gary Haynes, M.D., haynesg@musc.edu; project manager: Jeff Burdick, burdickj@musc.edu
Emerald Security and Confidentiality Steering Committee
Meets fourth Wednesday, 3:30 - 4:30 p.m., IOP 3-North, Conference Room A.
  • Chairman: Jack Foust, M.D., foustmj@musc.edu; project manager: Northrup 
Emerald Communications & Training Steering Committee
Meets fourth Friday, 2 - 3 p.m.,room 209 NT
  • Chairman and project manager: Irving 
Cognos (Clinical Data Mining) Development Steering Committee
Meets first and third Thursday,10 - 11 a.m., room 201 HOT
  • Chairman & Project Manager: Myla Ebeling (ebelingm@musc.edu)
Emerald Outcomes Assessment Steering Committee
Meets as indicated by current project
  • Chairman: Karen Pellegrin, Ph.D., pellegrk@musc.edu; project managers: Determined on a project-by-project basis

Major Accomplishments to date (April 1997 – June 2000)

Infrastructure
  • Installed all new wiring and fiber and a high-speed network in all MUSC clinical buildings (Cisco equipment); Replaced or installed 3,000+ PCs and converted them from Microsoft Windows 3.11 or DOS to Windows95; Upgraded “ClinLAN” (application deployment platform) to “ClinLAN95” to improve reliability and flexibility; initiated work on “ClinLAN2000.”
  • Developed web-based methods (“Citrix,” “Web1000”) for easy remote access to key clinical and other systems.


Clinical repository (primary focal point for patient information) and order entry

  • Retired StatLAN results inquiry system (not Y2K compliant)—replaced with Oacis
  • Upgraded Oacis hardware (much faster) with increased redundancy
  • Activated web browser access to Oacis and radiology images (i.e., PACS)
  • Added inpatient pharmacy information and related patient allergies to Oacis
  • Installed audit capability in Oacis (to be activated fall ‘00)
  • Expanded the clinical notes in Oacis to an estimated 20 percent of all sources of notes across the enterprise.
  • Developed method for entering notes via the web (being piloted)
  • Implemented several key enhancements such as outpatient demographic, insurance and referring physician information as well as a microbiology growth/no-growth indicator.
Order Entry
Activated Oacis lab and dietary order entry on 10West; Completed design and development of the physician pharmacy order entry module; includes drug-drug and drug-allergy interaction checking.

Practice Partner
Doubled the use of Practice Partner (from 20 - 40+ attendings) and finished preparations for upgrading to a more reliable database in Fall ’00; also prepared for a pilot deployment with wireless technology in Fall ’00.

Document Imaging/Scanning (LanVision)
Activated document imaging: oncology chart scanning go-live November 1999, front-line go-live for inpatient and outpatient oncology in June 2000, scanning and front-line go-live for adult ER in October.

Security and Confidentiality
Completed a comprehensive security and confidentiality policy (final Board approval expected in October); Notified HCFA of MUSC’s intent to utilize the public Internet for accessing patient information (with proper encryption and security/access mechanisms in place)

Data Mining
Purchased data mining solution and completed an initial copy of the Oacis database on a new server (will allow for clinical data analysis/research).

Communications/Publications
Had a successful naming contest for MUSC's electronic medical record system (“Emerald”); Developed an Emerald web site where information about the project is updated regularly (e.g., minutes, status reports, etc.); Published numerous articles regarding the status and plans of the Emerald project (ongoing)

Training
Trained approximately 1,500 clinicians on Windows95 (ClinLAN) and Oacis; Trained incoming medical Residents and students on Emerald, Oacis and e-mail (annually)

Priorities for 2000 - 01
1. Document imaging: Continued rollout; complete interface to Oacis.
2. Clinical notes and interfaces with other systems: Continued incorporation of more sources of notes and other clinical data into the Oacis repository; roll-out of web-based method for entering clinical notes.
3. Security: HCFA-compliant internal security certification of key clinical systems in order to allow access via the Internet; establish an MUSC Office of Information Security and hire an Information Security Officer; implement auditing on as many key clinical systems as possible (especially Oacis and Practice Partner); establish methods for referring clinician access to key clinical systems.
4. Practice Partner: Continued rollout; complete interface to Oacis.