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Letters to Dr. Greenberg

Since becoming president, I (we) have received many letters commending our faculty and staff for outstanding patient care. These letters, or excerpts from letters, from patients and their families provide ample evidence of their high regard for our clinical services. I am pleased to share some of them with you, and recognize those who are providing skilled and compassionate care.

Dear Dr. Greenberg,
Over the years I have had the opportunity to recommend MUSC to individuals that needed special attention and/or counsel. Each time I have been very proud of our “Hometown team” and the caring way that MUSC staff have responded.

In the last several months I have had two occasions of trying to help a cancer patient obtain expert counseling and possibly second opinions as to treatment. On both of these occasions I was fortunate to locate Ms. Cody Roest of Dr. Carolyn Reed's office.

This young lady was bright, cheerful and professional and suggested that I have the patient call her and she would try to assist in any manner available. 

Our community is fortunate to have such a valuable medical asset and we should recognize that value at every opportunity.

Dear Dr. Greenberg,
We would like to take this opportunity to thank you and inform you of our grandfather's care as both an out and in patient. Our grandfather was brought to your hospital to see Dr. Tom Brothers.  We were seeking a second opinion; he was a youthful  91-year-old with a vascular problem and an existing heart condition.

We want you to know that from our very first visit to Dr. Brothers’ office, until he took his final breath, that all of your staff did all that they possibly could for our grandfather. Their kindness, care and concern for his comfort, as well as his well being were truly heartwarming.

Once again, we are very grateful to the staff of 9 East, who cared for our grandfather with so much kindness. We also want to express our thanks to Dr. Tom Brothers’ staff, as well as to Dr. Assey’s staff, who had also seen our grandfather concerning his heart condition.

Dear Dr. Lambert and Dr. Miller,
I would like to thank you for your professionalism, attitude of excellence, and the quality of services you provided me. We are fortunate to have doctors of your caliber at the MUSC Department of Otolaryngology.

Dear Mr. Woodbury,
On behalf of the physicians and staff of Orthopaedic Specialists of Charleston please let me congratulate MUSC on being chosen by consumers as one of the top 122 hospitals in the country. This is truly and accomplishment. the recognition is proof MUSC places providing quality care ahead of anything else.
Once again, congratulations on your Consumer Choice Award.

Dear Ms. Nancy Miller,
  I want to thank you for all of your courtesies in helping to arrange a stay in Charleston for my wife and I to meet with Dr. Turrisi. It is people such as you who make life genuinely more enjoyable.

Also, please express our appreciation to Dr. Turrisi and Eric, the intern. I especially liked the personal interest Dr. Turrisi took in us and the manner in which he discussed the “unknowns,” as well as the possible results of  chemotherapy and radiation. He truly is a world-class radiation oncologist.

Dear Dr. Rubano (Carolina Family Care),
  I write to thank you  for the marvelous care you and your staff gave to my father in the final years of his life while he was a resident at the Franke Home! Your compassion and sensitivity to his declining physical condition made the final years of his earthly life comfortable and secure, and for that I shall always be grateful.

Dear Dr. Creasman,
I want to thank you for taking the time to examine my case of carcinosarcoma  and offer your expert opinion regarding further treatment. I shall always be grateful to you for your honest discussion of the options that lay before me. 

I  want you to know that of the three oncology units attached to three hospitals I visited for consultation, yours was by far the most humane and professional. The other institutions simply do not measure up to the quality of service that I received at the Hollings Cancer Center. 

I also appreciated the fact that Hollings has two waiting rooms — one for those who want to listen to television, and one for those, like myself, who want to sustain a sense of quiet. For the latter, you have provided a waiting room with no television and an aquarium.

Again, thank you for your counsel and kindness.