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Tech services offers friendlier way to access help

He calls it lean and mean, but Geoff Freeman’s Education Technology Services offers a simpler, friendlier way for faculty members to access equipment and technical help in presenting their coursework and lectures.
 
Kyle Connelly, originally with Audiovisual Classroom Support but now consolidated into Education Technology Services, helps Lisa Langdale, R.N., MSN, set up the teleconferencing connections just prior to her presentation in a College of Nursing classroom recently. 

Education Technology Services is a consolidation of MUSC’s Television Services, Audio-Visual Classroom Support and Distance Education, now placed organizationally under the aegis of the Provost’s Office.
 
Now faculty needing technical help in the classroom, or production assistance with video tapes, vignettes, demonstrations have a single point of contact and a single billing for the services. Also offered is assistance in teleconferencing and courses taught on the Internet.
 
“I’d like the faculty to know that we have streamlined our classroom support and we can assist them as they move from the traditional classroom to incorporate new technologies,” Freeman said. “The customer is our focus.”
 
To contact Education Technology Services, call 792-9000.