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Fall 2000 Training Calendar Department of Human Resources Management The Department of Human Resources Management announces the Fall Training Schedule 2000. An array of workshops and seminars to address individual professional development skills as well as support the accomplishment of departmental organizational goals is offered. For additional information regarding the Fall Training programs, visit the Human Resources Management Training Web site at <http://www.musc.edu/hrm/training/index.html>.    The Department of Human Resources Management welcomes suggestions and special requests to meet specific departmental needs. For additional information, call Jim Graves, coordinator, Staff Development and Training, at 792-6036, or e-mail at gravesjc@musc.edu Punctuation Marks: Where, When and Why? Instructor: Jennie Ariail Sept. 21, 9 a.m. to noon,  room 204, Harper Student Center (HSC) This workshop will refresh the participant’s memory—or teach for the first time—the where, when, and why of punctuation marks. Punctuation is an important feature of written communication. This workshop will help create an understanding of how punctuating correctly can enhance one’s professional image through one’s written work. Fee: $50 per participant  (Applies to MUHA and UMA employees only) Word 97 Basics Instructor: Nicholas Colaricci Sept. 26, 8:30 a.m. to 4 p.m., room 102C, Harborview Office Tower (HOT)  This workshop builds on the basics of keying, saving, and printing documents. Participants will become familiar with the various components of Word 97 screens and the creation, printing, and saving of simple no-frills documents. Participants will also learn to reopen documents in order to use proofreading, editing and formatting tools. Recommended prerequisites: PC Basics, Windows 95 Basics, and Windows 95 File Management. Fee: $50 per participant (Applies to MUSC, MUHA and UMA employees) Access 97 Basics Instructor: Nicholas Colaricci Sept. 27, 8:30 a.m. to 4 p.m., room 102C HOT This workshop introduces participants to Access and many of the unique features that make Access the easiest to use of all database managers. Recommended prerequisites: PC Basics, Windows 95 Basics, and Windows 95 File Management. Objectives include: Start and close Access; create and modify tables; create, use and save queries; create spreadsheets for entering data and looking at records; create databases; and copy information from one database to another database. Also included is a basic introduction to database theory. Fee: $50 per participant (Applies to MUSC, MUHA and UMA employees) The A B C’s of Effective Supervision  (Series I) Instructor: Jayne Rodriguez Sept. 27, 9 a.m. to 4 p.m., room 103 HOT Successful supervision requires competence, confidence and continuous learning. In the first of a three part seminar series, participants will learn: three basic skills all supervisors should master; individual leadership style and its strengths and weaknesses; strategies for supervising former peers; methods of communicating with individuals and groups; focusing on quality and improvement; holding employees accountable; increasing motivation and morale; and other critical leadership skills and strategies. Fee: $75 per participant  (Applies to MUHA and UMA employees only) Excel 97 Basics   Instructor: Nicholas Colaricci Sept. 28, 8:30 a.m. to 4 p.m., room 102C HOT  This workshop will familiarize participants with Excel techniques for quickly enabling users to create Excel spreadsheets. These techniques include: entering data, creating formulas, formatting worksheets, and printing and saving data on diskettes. Recommended prerequisites: PC Basics, Windows 95 Basics, and Windows 95 File Management. Fee: $50 per participant (Applies to MUSC, MUHA and UMA employees) Word 97 Intermediate Instructor: Nicholas Colaricci Oct. 3, 8:30 a.m. to 4 p.m., room 102C HOT This workshop teaches participants to create a sample table, format the table, and insert graphic images and text boxes in documents. In addition, participants will create a form letter, merge addresses and other variable text, and prepare envelopes and labels for addresses. Recommended prerequisites: PC Basics, Windows 95 Basics, Windows 95 File Management and Word 97 Basics. Fee: $50 per participant (Applies to MUSC, MUHA and UMA employees) Employment Law for Managers and Supervisors Instructor: Roberta Smith Tracy Oct. 4 and 5, 9 a.m. to noon, room 103 HOT  This seminar will be offered in two consecutive half-day sessions. Roberta Smith Tracy, Esq., retired district judge and director of Equal Opportunity at The Citadel, will be the principal instructor and seminar leader.  Federal statutes define an employer as “any person who acts directly or indirectly, in the interest of an employer to any of the employees of such an employer.” This means that as a supervisor, manager, department head, etc., you can be held personally liable for any employment actions you take that violate federal employment laws. Participants will learn what they need to know to protect themselves from personal liability. Fee: $75 per participant (Applies to MUSC, MUHA and UMA employees) Excel 97 Intermediate Instructor: Nicholas Colaricci  Oct. 11, 8:30 a.m. to 4 p.m., room 102C HOT This workshop will introduce the concept of Excel charting. Participants will be shown how to enhance data display and interpretation; discuss the different types of charts created in Excel; how to use the Chart Wizard; and use Excel charts in other applications. Recommended prerequisites: PC Basics, Windows 95 File Management and Excel 97. Fee: $50 per participant (Applies to MUSC, MUHA, and UMA employees) Coaching For Improved Performance  (Series II) Instructor: Jayne Rodriguez Oct. 11, 9 a.m. to 4 p.m. , room 103 HOT   In the second of a three part seminar series, participants will learn when to coach, when to motivate and when to discipline. Participants will also learn to separate performance and discipline problems; how to analyze performance problems; and, the use of constructive criticism to make repairs not enemies. Fee: $75 per participant  (Applies to MUHA and UMA employees only) Transition From Specialist To Supervisor Instructor: Nicholas Colaricci Oct. 19, 8:30 a.m. to 4 p.m., room 103C HOT This seminar is designed for employees who are preparing to step into a supervisory role, or who are currently filling supervisory positions, and desire to learn techniques to avoid the five most common reasons supervisors fail. This is an active participation training course and includes lecture, interaction, role-play, and training games in order to focus on the topics of delegation, motivation and communication. Participants will be shown how to formulate a supervisor action plan. Fee: $75 per participant—full-day workshop (Applies to MUHA and UMA employees only)     Access 97 Intermediate Instructor: Nicholas Colaricci Oct. 26, 8:30 a.m. to 4 p.m., room 102C HOT  This workshop takes participants from Access 97 Basics to normalizing a table; designing and developing table relationships; editing and validating data in tables; working with calculations in a query; creating forms that contain sub-forms; and customizing reports created by the Report Wizard. Recommended prerequisites: Windows 95 Basics, and Access 97 Basics. Fee: $50 per participant (Applies to MUSC, MUHA and UMA employees) Writing at Work Instructor: Tom Waldrep Oct. 26, 1 to 5 p.m., room 204 HSC  This workshop focuses on an analysis of writing in the workplace. Beginning with writing strong, forceful sentences and punctuating them correctly, the workshop advances to addressing structure in standard letters, memorandums and minutes. Fee: $50 per participant  (Applies to MUHA and UMA employees only) Team Approach to Superior Service Training Instructor: Ethel Rutledge  Nov. 1, 9 a.m. to 4 p.m., and Nov. 2, 9 am to noon, room 103 Harborview Office Tower  This seminar will be offered in a one and a half-day session and is designed to broaden an understanding of who our customers are, both internal and external.  Participants will gain an understanding of one’s role and responsibility towards Team Approach to Superior Service (TASS) and increase one’s knowledge of how to create a superior service environment and culture. Fee: $75 per participant (Applies to MUSC, MUHA and UMA employees) Access 97 Advanced Instructor: Nicholas Colaricci Nov. 1, 8:30 a.m. to 4 p.m., room 102C HOT This workshop allows participants to broaden their Access 97 knowledge by creating parameter and action queries, creating macros and use of command buttons on documents, along with using macros to provide user interaction and automate tasks.   Recommended prerequisites: Windows 95, Access 97 Basics and Access 97 Intermediate. Fee: $50.00 per participant (Applies to MUSC, MUHA and UMA employees) The Power of Teamwork (Series III) Instructor: Jayne Rodriguez Nov.  8,  9 a.m. to 4 p.m., room 103 HOT Today’s successful supervisor understands the many benefits of team building and development, and the high quality of performance and product team building can produce. In the last of this three part seminar series, participants will learn to fine tune team development skills; develop team and individual goals; and reduce bickering and conflict within the team.  Participants will also learn how to encourage problem solving at all levels; focus on the customer; lead effective team meetings; introduce team building activities; and recognize and reward team progress. Fee: $75 per participant  (Applies to MUHA, and UMA employees only) Excel 97 Advanced Instructor: Nicholas Colaricci Nov. 9, 8:30 a.m. to 4 p.m., room 102C HOT This workshop continues where Excel 97 Intermediate left off.  Participants will be shown how to make spreadsheets more user friendly and more secure, along with tools for analyzing spreadsheet data. Recommended prerequisites: Windows 95 Basics, Windows 95 File Management, Excel 97 Basics, and Excel 97 Intermediate. Fee: $50 per participant (Applies to MUSC, MUHA and UMA employees) Listening: A Powerful Skill for Successful Communication Instructor: Mandy Roberts Nov. 9, 9 a.m. to 4 p.m., room 103 HOT This seminar is designed to bring an awareness to the importance of improving listening behaviors/skills as part of overall effectiveness in communication. Participants will learn to understand the benefits of good listening, understand the “barriers” that affect good listening and learn to apply these newly learned skills. Fee: $75.00 per participant  (Applies to MUHA and UMA employees only) Word 97 Advanced Instructor: Nicholas Colaricci Nov. 15, 8:30 a.m. to 4 p.m. , room 102C HOT This workshop introduces participants to Word 97’s advanced features and covers some of the methods used to customize Word to reflect the participant’s own working style. Techniques covered include: use of macros, special characters and symbols, along with Word’s default options. Recommended prerequisites: PC Basics, Windows 95 Basics, Windows 95 File Management, Word 97 Basics, and Word 97 Intermediate. Fee: $50 per participant (Applies to MUSC, MUHA and UMA employees) Access 97 Basics Instructor: Nicholas Colaricci Dec. 5, 8:30 a.m. to 4 p.m., room 102C HOT This workshop introduces participants to Access and many of the unique features that make Access the easiest to use of all database managers.  Recommended prerequisites: PC Basics, Windows 95 Basics, and Windows 95 File management.  Objectives include: Start and close Access; create and modify tables; create, use and save queries; create spreadsheets for entering data and looking at records;  and, copy information from one database to another database. Also included is a basic introduction to database theory. Fee: $50 per participant (Applies to MUSC, MUHA and UMA employees) Ethics: Right vs. Right Instructor: David McNair Dec. 6, 8:30 a.m. to noon, room 103 HOT Part I of this half-day seminar is the instructional portion that will relay horrific statistics about today’s moral decline and place them into a normal setting of today’s health care environment. This sets the stage to reinforce defined concepts of morals, values, ethics and ethical policies. Part II begins with an interactive approach where the instruction methodology is “learning through doing.” Participants will be divided into small work teams and be presented ethical dilemmas faced in the everyday workplace. Fee: $75 per participant (Applies to MUSC, MUHA and UMA employees) Written and Spoken Grammar: This Troublesome English Language Instructor: Tom Waldrep Dec. 7, 1 to 5 p.m., room 204 HSC  This workshop will help participants to understand and avoid the top ten grammatical errors made everyday. Fee: $50 per participant  (Applies to MUHA and UMA employees only) Excel 97 Basics   Instructor: Nicholas Colaricci Dec. 7, 8:30 a.m. to 4 p.m., room 102C HOT This workshop will familiarize participants with Excel techniques quickly and enable participants to create Excel spreadsheets by entering data, creating formulas, formatting worksheets along with printing and saving data on diskettes. Recommended prerequisites: PC Basics, Windows 95 Basics, and Windows 95 File Management. Fee: $50 per participant (Applies to MUSC, MUHA and UMA employees) Word 97 Basics Instructor: Nicholas Colaricci Dec. 13, 8:30 a.m. to 4 p.m., room 102C HOT  This workshop will familiarize participants with Excel techniques for quickly enabling users to create Excel spreadsheets. Techniques include: entering data, creating formulas, and, printing and saving data on diskettes. Recommended prerequisites: PC Basics, Windows 95 Basics, and Windows 95 File Management. Fee: $50 per participant (Applies to MUSC, MUHA and UMA employees)