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Winter/Spring 2001 Training Calendar

Department of Human Resources Management

The Department of Human Resources Management announces the Winter/Spring Training Schedule 2001. An array of workshops and seminars are offered to address individual professional development skills as well as support the accomplishment of departmental organizational goals. For additional information regarding the Winter/Spring Training programs, visit the Human Resources Management Training Web site at <http://www.musc.edu/hrm/training/index.html>.

The Department of Human Resources Management welcomes suggestions and special requests to meet specific departmental needs. For additional information, call Jim Graves, coordinator, Staff Development and Training, at 792-6036, or e-mail gravesjc@musc.edu.

Medical Terminology I
Instructor: Kelly Shaw, RHIA, CCS
Jan. 9 - Feb. 15, 5 - 6 p.m., room 803, Harborview Office Tower (HOT) 
 Students will learn the basic work components, identify and comprehend basic medical terms, and gain the ability to construct words using the learned word parts. This class is appropriate for anyone in a medical setting who needs a basic understanding of medical terms. Prerequisite: Required textbook, “Medical Terminology A System Approach 4th edition,” Barbara A. Gylys & Mary Ellen Wedding. Fees: $60 per participant per course or $80 for any participant desiring to attend both Medical Terminology I and II. Fees include textbook and certificates.

Word 97 Intermediate
Instructor: ITECH Solutions
Jan. 17, 8:30 a.m. - 4 p.m., room 102C, HOT
 This workshop teaches participants to create a sample table, format the table, and insert graphic images and text boxes in documents. In addition, participants will create a form letter, merge addresses and other variable text, and prepare envelopes and labels for addresses. Recommended prerequisites: PC Basics, Windows 95 Basics, Windows 95 File Management and Word 97 Basics. Fee: $50 per participant applies to MUSC, MUHA and UMA employees.

Excel 97 Intermediate
Instructor: ITECH Solutions
Jan. 23,  8:30 a.m. - 4 p.m., room 102C, HOT
 This workshop will introduce the concept of Excel charting. Participants will be shown how to enhance data display and interpretation; discuss the different types of charts created in Excel; how to use the Chart Wizard and more. Recommended prerequisites: PC Basics, Windows 95 File Management and Excel 97 Basics. Fee: $50 per participant applies to MUSC, MUHA, and UMA employees.

Access 97 Intermediate
Instructor: ITECH Solutions
Jan. 29,  8:30 a.m. - 4 p.m., room 102C, HOT
 This workshop takes participants from Access 97 Basics to normalizing a table; designing and developing table relationships; editing and validating data in tables; working with calculations in a query; creating forms that contain sub-forms; and customizing reports created by the Report Wizard. Recommended prerequisites: Windows 95 Basics, and Access 97 Basics. Fee: $50 per participants applies to MUSC, MUHA and UMA employees.

Word 97 Advanced
Instructor: ITECH Solutions
Feb. 6,  8:30 a.m. - 4 p.m., room 102C, HOT
This workshop introduces participants to Word 97's advanced features and covers some of the methods used to customize Word to reflect the participant’s own working style. Techniques covered include: use of macros, styles, autoformat, special characters and symbols, along with Word’s default options. Recommended prerequisites: PC Basics, Windows 95 Basics, Windows 95 File Management, Word 97 Basics, and Word 97 Intermediate. Fee: $50 per participant applies to MUSC, MUHA and UMA employees.

Excel 97 Advanced
Instructor: ITECH Solutions
Feb. 15,  8:30 a.m. - 4 p.m., room 102C, HOT
This workshop continues where Excel 97 Intermediate left off. Participants will be shown how to make spreadsheets more user friendly and more secure, along with tools for analyzing spreadsheet data. Recommended prerequisites: Windows 95 Basics, Windows 95 File Management, Excel 97 Basics, and Excel 97 Intermediate. Fee: $50 per participant applies to MUSC, MUHA and UMA employees.

Access 97 Advanced
Instructor: ITECH Solutions
Feb. 20,   8:30 a.m. - 4 p.m., room 102C, HOT
This workshop allows participants to broaden their Access 97 knowledge by creating parameter and action queries, creating macros and use of command buttons on documents, along with using macros to provide user interaction and automate tasks. 
Recommended prerequisites: Windows 95, Access 97 Basics and Access 97 Intermediate. Fee: $50 per participant applies to MUSC, MUHA and UMA employees.

Improving Employee Retention: The Supervisors Role
Instructor: Jayne Rodriguez
Feb. 21,  8:30 a.m. - 4 p.m., room 803, HOT
This seminar will focus on the importance of insuring clear communication of goals, expectations, and standards of performance. Participants will learn the importance of providing frequent feedback and coaching to correct and re-direct; analyzing and dealing with conduct problems promptly; keeping employees informed of changes which could affect them; encouraging teamwork and team spirit; and, how to set goals for decreased turnover. Fee: $75 per participant applies to MUHA and UMA employees.

Medical Terminology II
Instructor: Kelly Shaw, RHIA, CCS
Feb. 27 - April 5, 5 - 6 p.m., room 803 HOT
This course is designed to follow Medical Terminology I and is a more detailed study of medical terms and their meanings. Prerequisite: Medical Terminology I and textbook entitled “Medical Terminology A System Approach 4th edition,” Barbara A. Gylys & Mary Ellen Wedding. Fees: $60 per participant per course or $80 for any participant desiring to attend both Medical Terminology I and II. Fees include textbook and certificates. 

Writing in the Workplace
Instructor: Tom Gasque Smith, PhD
Feb. 28,   1 - 5 p.m., room 204, Harper Student Center (HSC)
This workshop focuses on an analysis of writing in the workplace. Beginning with writing strong, forceful sentences and punctuating them correctly, the workshop leader moves to addressing structure in standard letters, memorandums and minutes. Analysis of good and bad letters and memorandums will aid in the evaluation of one's own letter/memorandum writing skills. Fee: $50 per participant applies to MUHA and UMA employees.

Word 97 Basics
Instructor: ITECH Solutions
March 1, 8:30 a.m. - 4 p.m., room 102C, HOT
This workshop builds on the basics of keying, saving, and printing documents. Participants will become familiar with the various components of Word 97 screens and the creation, printing, and saving of simple no-frills documents. Recommended prerequisites: PC Basics, Windows 95 Basics, and Windows 95 File Management. Fee: $50 per participant applies to MUSC, MUHA and UMA employees. 

Transition from Specialist to Supervisor
Instructor: Nicholas Colaricci
March 7, 8:30 a.m. - 4 p.m., room 803, HOT
This seminar is designed for employees who are preparing to step into a supervisory role, or who are currently filling supervisory positions, and desire to learn techniques to avoid the five most common reasons supervisors fail. This is an active participation training course and includes lecture, interaction, role-play, and training games in order to focus on the topics of delegation, motivation and communication. Participants will be shown how to formulate a supervisor action plan. Fee: $75 per participant applies to MUHA and UMA employees.

Excel 97 Basics 
Instructor: ITECH Solutions
March 7, 8:30 a.m. - 4 p.m., room 102C, HOT
This workshop will familiarize participants with Excel techniques for quickly enabling users to create Excel spreadsheets. Recommended prerequisites: PC Basics, Windows 95 Basics, and Windows 95 File Management. Fee: $50 per participant applies to MUSC, MUHA and UMA employees.

Listening: A Powerful Skill for Successful Communication
Instructor: Mandy Roberts
March 15, 9 - 4 p.m., room 803, HOT
This seminar emphasizes the importance of improving one's listening behaviors/skills as part of overall effectiveness in communication. Participants will learn to understand the benefits of good listening, understand the barriers that affect good listening and learn to apply these newly learned skills to become a more effective communicator. Fee: $75 per participant applies to MUHA and UMA employees.

Access 97 Basics
Instructor: ITECH Solutions
March 15, 8:30 a.m. - 4 p.m., room  102C, HOT
This workshop introduces participants to Access and many of the unique features that make Access the easiest to use of all database managers. Recommended prerequisites: PC Basics, Windows 95 Basics, and Windows 95 File Management. Objectives include: Start and close Access; create and modify tables; create, use and save queries; create spreadsheets for entering data and looking at records; create databases; and copy information from one database to another database. Fee: $50 per participant applies to MUSC, MUHA and UMA employees.

Punctuation Marks: Where, When and Why?
Instructor: Shannon Richards-Slaughter, Ph.D. 
March 21, 9 a.m. - noon, room 204, HSC
 This workshop will refresh the participant's memory—or teach for the first time—the where, when, and why of punctuation marks. Fee: $50 per participant applies to MUHA and UMA employees.

Word 97 Intermediate
Instructor: ITECH Solutions
April 3, 8:30 a.m. - 4 p.m., room 102C, HOT
This workshop teaches participants to create a sample table, format the table, and insert graphic images and text boxes in documents. In addition, participants will create a form letter, merge addresses and other variable text, and prepare envelopes and labels for addresses. Recommended prerequisites: PC Basics, Windows 95 Basics, Windows 95 File Management and Word 97 Basics. Fee: $50 per participant applies to MUSC, MUHA and UMA employees.

Excel 97 Intermediate
Instructor: ITECH Solutions
April 11, 8:30 a.m. - 4 p.m., room 102C, HOT
This workshop will introduce the concept of Excel charting. Participants will be shown how to enhance data display and interpretation; discuss the different types of charts created in Excel; how to enhance charts with additional formatting; and use Excel charts in other applications. Recommended prerequisites: PC Basics, Windows 95 File Management and Excel 97. Fee: $50 per participant applies to MUSC, MUHA, and UMA employees.

Access 97 Intermediate
Instructor: ITECH Solutions
April 16, 8:30 a.m. - 4 p.m., room 102C, HOT
This workshop takes participants from Access 97 Basics to normalizing a table; designing and developing table relationships; editing and validating data in tables; working with calculations in a query; creating forms that contain sub-forms; and customizing reports created by the Report Wizard. Recommended prerequisites: Windows 95 Basics, and Access 97 Basics. Fee: $50 per participants applies to MUSC, MUHA and UMA employees.

Managing Change: Building Strategies for Success
Instructor: Mandy Roberts
April 19, 9 a.m. - 4 p.m., room 803, HOT
This seminar on managing change is presented as a six-step practiced approach. Step 1 is the introduction where participants focus on how change is currently viewed. Step 2 will show participants a business case study for change. Step 3 introduces the change process. Step 4 will introduce participants to the transition grid, the second step in understanding the Daryl Conner Model. Step 5 will focus on factors that help manage change.  Step 6 is the wrap-up where participants will discuss how they can choose and apply information covered within this seminar. Fee: $75 per participant applies to MUSC, MUHA and UMA employees.

Coaching and Mentoring Skills: A Workshop for Supervisors and Managers
Instructor: Jayne Rodriguez
April 26 and May 2, 8:30 a.m. - 4 p.m., room 803, HOT
Coaching and mentoring are both vitally important but vastly different. In this workshop, supervisors and managers will identify those differences, define the roles and responsibilities of both, and polish their skills in the implementation of these critical tools for employee training and development. Fee: $75 per participant applies to MUHA and UMA employees.

Writing with Confidence
Instructor: Tom Waldrep and Jennie Ariail, Ph.D.
April 25, 1 - 5 p.m., room 204, HSC
This workshop will teach participants the steps of inventing, planning, drafting, revising, preparing, and then presenting one's piece of writing to its intended audience. In addition, participants will learn to analyze in order to manage a writing task which is the first step toward accomplishing good writing skills. Recommended prerequisites: Bring examples of writing you have finished, or come prepared to write new texts. Fee: $50 per participant applies to MUHA and UMA employees.

Word 97 Advanced
Instructor: ITECH Solutions
May 2, 8:30 a.m. - 4 p.m., room 102C, HOT 
This workshop introduces participants to Word 97's advanced features and covers some of the methods used to customize Word to reflect the participan's own working style. Recommended prerequisites: PC Basics, Windows 95 Basics, Windows 95 File Management, Word 97 Basics, and Word 97 Intermediate. Fee: $50 per participant applies to MUSC, MUHA and UMA employees.

Excel 97 Advanced
Instructor: ITECH Solutions
May 8, 8:30 a.m. - 4 p.m., room 102C, HOT
This workshop continues where Excel 97 Intermediate left off. Participants will be shown how to make spreadsheets more user friendly and more secure, along with tools for analyzing spreadsheet data. Recommended prerequisites: Windows 95 Basics, Windows 95 File Management, Excel 97 Basics, and Excel 97 Intermediate. Fee: $50 per participant applies to MUSC, MUHA and UMA employees.

May 15, 8:30 a.m. - 4 p.m., room 102C, HOT
This workshop allows participants to broaden their Access 97 knowledge by creating parameter and action queries, creating macros and use of command buttons on documents, along with using macros to provide user interaction and automate tasks. Recommended prerequisites: Windows 95, Access 97 Basics and Access 97 Intermediate. Fee: $50 per participant applies to MUSC, MUHA and UMA employees.

Managing Conflict Constructively
Instructor: Mandy Roberts
May 24, 9 a.m. - 4 p.m., room 803, HOT
Understanding individual preferences in dealing with conflict is the first step in learning to manage conflict constructively.  That's why this  seminar requires each participant to conduct a self-scoring Meyers Briggs Type Indicator (MBTI) as part of the seminar schedule. Topic objectives include an icebreaker that will set the stage for participant’s outcome expectations. Fee: $75 per participant applies to MUSC, MUHA and UMA employees.

Word 97 Basics
Instructor: ITECH Solutions
June 7, 8:30 a.m. - 4 p.m., room 102C, HOT
This workshop will familiarize participants with Excel techniques for quickly enabling users to create Excel spreadsheets. These techniques include: entering data, creating formulas, formatting worksheets, and, printing and saving data on diskettes.  Recommended prerequisites: PC Basics, Windows 95 Basics, and Windows 95 File Management. Fee: $50 per participant applies to MUSC, MUHA and UMA employees.

Excel 97 Basics 
Instructor: ITECH Solutions
June 13, 8:30 a.m. - 4 p.m., room 102C, HOT 
This workshop will familiarize participants with Excel techniques quickly and enable participants to create Excel spreadsheets by entering data, creating formulas, formatting worksheets along with printing and saving data on diskettes. Recommended prerequisites: PC Basics, Windows 95 Basics, and Windows 95 File Management. Fee: $50 per participant applies to MUSC, MUHA and UMA employees.

Access 97 Basics
Instructor: ITECH Solutions
June 19, 8:30 a.m. - 4 p.m., room 102C, HOT
This workshop introduces participants to Access and many of the unique features that make Access the easiest to use of all database managers. Objectives include: Start and close Access; create and modify tables; create, use and save queries; create spreadsheets for entering data and looking at records; and more. Recommended prerequisites: PC Basics, Windows 95 Basics, and Windows 95 File management. Fee: $50 per participant applies to MUSC, MUHA and UMA employees.

Creating Relation-Sensations
Instructor: The McNair Group
June 21,  9 a.m. - noon, room 803, HOT
This highly interactive seminar provides the education, and the tools, for a more distinctive level of customer interaction. In this seminar participants will learn how to break basic customer contact into four well-defined modules: Greeting, Gathering, Responding, and, Renewal. Fee: $75 per participant applies to MUSC, MUHA and UMA employees.
 

Training Registration Form

Name _____________________________________ 

SS#__________________________________

Agency/Department_________________________ 

Phone________________________________

Title of Seminar _____________________________ 

E-mail address_________________________

Date of Seminar _____________________________ 

Time of Seminar________________________

Please refer to the Human Resources Management Training Web site at <http://www.musc.edu/hrm/training/index.html> for additional information and course descriptions. You may register for training classes by completing a training registration form available on the HRM Web site or attached to the Fall training calendar. Completed registration forms should be faxed to the HRM Training Department at 792-9533 or mailed to 19 Hagood Ave., Suite 104, P.O. Box 250800. Where applicable, a departmental IIT must be completed and received by the HRM Training Department prior to the commencement of all scheduled classes.

Cancellations will be accepted up to two working days prior to the start of any class. In lieu of cancellation, a department may substitute another employee. A department will be charged a fee of $25 if an employee does not attend, cancel within two working days, or a substitution is not made. To cancel a registration, call 792-3348 or e-mail gibsonmi@musc.edu. Participants should park in their usual location and use University Transportation Services to travel to classes. Those who work off-campus and do not  have access to the shuttle service, may call Parking Management (792-3665) to make arrangements for parking.

I have read and understand the above policy:

_____________________________________
Employee Signature

_____________________________________
Supervisor Signature 

___________________________________
Print

To register, please fax this completed form to 792-9533 or send to Human Resources Training, 19 Hagood Ave., Suite 104, PO Box 250800.