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To MUSC Employees:
MUSC's designation as one of the Top 10 Children's Hospitals in America is no small accomplishment. It speaks not only to our commitment, but to our capacity to deliver the highest quality health care available in this country.

Our ranking by Child magazine, announced in February, was based on hard data, not on subjective opinions. MUSC Children's Hospital was among 178 surveyed. The list was narrowed to 50 based on an examination of evaluations from the Joint Commission on Accreditation of Healthcare Organizations reviewing treatment protocols, record keeping and dispensing of medications.

As one of 50 finalists, MUSC responded to a comprehensive 42-question survey, developed by physicians and health care professionals from all over the country. The scrutiny was thorough and rigorous. In all cases, MUSC Children's Hospital stood out.

Most recently, a half-hour local television special, produced by our Marketing Services department, showcased our outstanding Children's Hospital. If you missed this program but would like to see it, call 792-4120 to borrow a videocassette recording.

We salute all our outstanding physicians, nurses and other staff for being among the best and for creating a hospital that gives children and their families the best chance at a healthy life. Thank you for your hard work and dedication.

W. Stuart Smith
Vice President for Clinical Operations and 
Executive Director, MUSC Medical Center

Medical forms review could result in big savings 

The Support Services department is assessing and analyzing all the forms used in the Medical Center with the prospect of saving up to $200,000 annually, according to John Franklin, director of support services, who addressed directors and managers at the March 13 communications meeting.

The Medical Center is working with the consulting firm Relizon in the assessment process. “Each of the major units will be contacted to look at unit-specific forms,” Franklin said. His office is currently making appointments with major units to begin the review process.

Franklin also reminded directors and managers to follow the established protocol for purchasing contracts regarding goods and services to the Medical Center. In the recent past, contracts have been signed by unauthorized persons and without appropriate legal review, he said.

“There's a clearly delineated chain of command that must be followed,” he said. Authorized personnel include Franklin, Stuart Smith, Chad Chadwick, Lisa Montgomery, and purchasing officers. All contracts require review from Medical Center’s legal counsel.

For more information, contact Chadwick in Procurement at 792-7931.

Medical Center will have independent audit
In preparation for the July audit by independent auditors Ernst and Young, the Medical Center will undergo a mock audit as part of its Institutional Compliance Agreement (ICA) in April or May, according to Reece Smith, compliance manager.

Departments will need to be able to provide verification that all employees have seen and understand the code of conduct. Individuals employed in the spring of 1998 should have a signed form entitled “Documentation of Compliance Program Education.” To be acceptable, this form should be signed and dated between Jan. 1, 1998 and July 4, 2000. 

Employees who started after the spring of 1998 should have a signed Orientation/Competency Checklist and Test. Compliance applies not only to Medical Center (Hospital Authority) employees, but also to agents such as traveling nurses, Marriott dietitians, CCIT employees, and employees of other entities who provide clinical and administrative services. If you have questions about agents who work in your area, contact the Compliance Office.

Departments will be notified ahead of time when the mock audit will occur, Smith said. A random sample of employee records from each cost center will be selected for review.

Proof of appropriate employee training will also be audited. Although this data is housed in the Compliance Office, managers are responsible for knowing which of their employees require training and how they receive it. This is especially important for new employees. If a manager does not know how all their new employees receive training, they should contact the Compliance Office immediately. For those employees who do not meet the requirements for training, a waiver will soon be available to show such an employee is exempt, Smith said.

New employees have 30 days to sign a code of conduct and receive all required compliance training. Training for FY2002 starts July 1, for Medical Center employees, agents, residents and fellows. Closer to that time, information will be available to managers so they will know what options are available to their employees.

Training for current Medical Center employees is valid through June 30, and should not be confused with UMA, which is currently undergoing training updates.

For more information, contact Smith at 792-6128.

Computers to be replaced
David Moses, manager of the Healthcare Network Services team in the Center for Computing and Information Technology (CCIT), issued a reminder that personal computers (PCs) in the Medical Center will be swapped out during the upcoming months. The first of the existing PC leases expire in April.

Leased PCs are identified with a tag fixed to the computer. Information regarding the process will be communicated through Broadcast messages, the MUSC Web site and site surveys by CCIT field engineers.

Moses stated that CCIT's biggest concern in this process is information or software programs that may have been loaded to PC hard drives by users of a leased PC (i.e., C: drive). Any such C: drive information will need to be backed up or reloaded by each user.  Specific areas will be contacted to work out the details of the swap process. It will take approximately one hour to replace each PC.

For more information, contact CCIT at 792-9700 or visit the ClinLAN Web site at <http://www.musc.edu/ccit/clinlan/hardware/pcswapinfo.htm>

New cardiovascular director named
Charles Winstead, Heart Center administrator, announced the hiring of Bill Spring, MSN, as the new service line director for Cardiovascular Services. He began work March 5.

Spring previously served as heart service director at Christus St. Michael Health System in Texarkana, Texas.

Employee Assistance Program has new location, number
The Employee Assistance Program (EAP) has a new location and phone number, announced Claire Hoefer, director of EAP and community and professional education for the Institute of Psychiatry.

The new location is 51 Bee Street and the new phone number is 792-2848.

The EAP is a free program that provides assessment and brief therapy for employees having difficulties either in the workplace or at home. Some issues presented to the EAP therapist include: stress, depression, anxiety, substance abuse and marital /relationship problems.