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The “Information Technology Help Desk Tip of the Week” 

is a weekly feature in The Catalyst and reflects the most common problems and questions reported to the Help Desk.  Watch for new tips every week. 

System/Program: Selecting a secure password.
Many programs, such as your e-mail application and all patient result applications, require you to choose a secure password. To prevent others from “hacking” (getting access) into your accounts, it is VERY important to choose a password that is not easy for others to figure out. 

Some recommendations when choosing a password are as follows:

  • Do not use passwords shorter than six characters
  • Use a combination of uppercase and lower case (if the application permits)
  • Do not use your spouse's, child’s or pet's name and NEVER use your own name
  • Choose a password that is alphanumeric (using letters and numbers)
  • Use a password you can easily remember and NEVER write it down