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Final warning of e-mail audit messages issued

by George Spain
CCIT Technical Writer
About 600 third and final notices concerning e-mail account auditing went out this week. Another 600 will go out Monday, May 21. This will be the  last chance for those who haven’t done so to complete the audit and avoid having their account disabled.

The Global Address Book (GAB) audit (see <http://www.musc.edu/catalyst/archive/2001/co3-2email.htm> Catalyst, March 2 edition) is 75 percent completed. More than 9,000 audit messages have been sent out, but as of this edition, only about 3,000 people have completed the audit,” said Mitchelle Morrison, CCIT software engineering manager. She  also said that about 300 people began the audit process and did not complete it. 

Morrison said that the first batch of final warning e-mails went out May 9 and the second went out May 14. Once account holders are mailed the final warning message, they have two weeks to respond or their e-mail account will be disabled and they will no longer be able to send or receive e-mail through MUSC.

The audit is required by MUSC officials to cull inactive accounts from the books. It works like this: all e-mail account holders (with very few exceptions) are mailed a first message requesting they complete an audit process. If they don’t, a second warning message is sent two weeks after the first. Failing a response, a final warning message is sent two weeks after the second. Two weeks after that, if there is still no response, the account is disabled. The intent of the audit is to tie each e-mail account to a specific person by means of a Social Security number (see <http://www.musc.edu/ccit/gabupdate.html> and <http://www.musc.edu/ccit/moreaudit.html>).

While 25 percent of account holders still haven’t received the initial message, they will within the next two weeks (four more mailings). Morrison said that those who have accounts disabled would not lose the e-mail messages; they just won’t be able to get to them. “We will hold the messages for a time to allow people to get their mail back.”