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Information Technology Help Desk Tip of the Week The “Information Technology Help Desk Tip of the Week”  is a weekly feature in The Catalyst and reflects the most common problems and questions reported to the Help Desk. Watch for new tips every week. System/Program: Trouble logging into ClinLAN—I can't see the Novell Login Screen when I power the computer on. What should I do? Verify the network cable (usually a blue cable) is firmly connected to the back of the workstation and then follow it to the wall and make sure it's securely plugged in there as well. then restart the computer by clicking Start, then Shutdown, then the Restart the Computer option, then OK.  The Novell Login window should appear after the restart, if not call the Help Desk at 792-9700.