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Rumor Mill separates fact from fiction

Gil's Grill
Rumor: I keep hearing that the Mustard Seed restaurant is going to take over operations at the old Gil's Grill in the Harper Student Center. What's the status of a new food service opening there?
Truth: The Mustard Seed at Gills Grill opened July 8 and will be serving breakfast from 6:30 to 10:30 a.m., and lunch from 11 to 3 p.m.

UMA Conversion
Rumor: I have been told that the reason the financial counselors (FC) are not part of the conversion is because they work for doctors. Schedulers also work for the doctors. Unlike FC's who actually work with the patients, and or parents first hand, we  do not. also I have been told that our years of service with UMA do not count for anything, that those years are lost. How true is this?
Truth: The conversion or transfer of UMA Ambulatory Care employees to the Medical University Hospital Authority is required under new provider-based regulations issued by the Centers for Medicare and Medicaid Services' (CMS) (HCFA's) regional office. Provider-based status has been an important part of the provision of outpatient services provided by hospitals. 

Designation of an entity as provider-based as opposed  to “freestanding” allows the entity to appropriately allocate costs and bill for services where more than one type of provider activity is taking place with the same entity. Essentially, by designating our Ambulatory Care Clinics as provider-based, physicians are able to bill for the professional services they provided while the Hospital Authoirty can bill for the technical fee, allowing recovery of the diagnostic services as well as overhead assoicated with the clinics. If we don't meet the requirements outlined in the  new regulations, we will not be able to bill for all services provided. 

The Hospital Authority currently funds the Ambulatory Care Clinic operations which includes approximately 475 employees who work in support of the outpatient clinic system. The provisions of this special arrangement are outlined in the Ambulatory Care Agreement which is essentially a management services agreement between the Hospital Authority and University Medical Associates for managing the operation of our outpatient clinics. 

While the schedulers are funded by the Hospital Authority, the financial counselors are funded through the UMA and, therefore, are not subject to the new Federal regulations. In regard to the years of service with the UMA, they do count toward retirement and PTO accrual. 

Special sessions have been conducted for all of our Ambulatory Care employees affected by this transition and a full explanation of policies pertaining to employment, compensation, leave, retirement, health benefits, performance management, grievance procedure and other policies has been provided. Individual sessions have been scheduled for employees who have needed assistance in planning for this transition. Special measures were taken concerning retirement. Among other things, Ambulatory Care employees who were required to transfer will be 100 percent vested, regardless of years of service, in their current plan.

A number of benefits briefings have been conducted to familiarize concerned employees with the new retirement options available and individual meetings with benefits staff can be arranged by contacting Katy Kuder or Janet Browning of the Medical Center Human Resources office. 

Also, the “Blue Book” that summarizes human resource issues including benefits matters is available to all employees.

Pay Raises
Rumor: We have heard that there will be no more merit raises for employees. Also, that we will not receive a cost of living raise this year. How will we receive raises, or will we ever receive another one?
Truth: The FY 2002-2003 Appropriations Act did not include an employee pay plan that provided for either cost of living increases and/or merit raises this fiscal year. Legislators determine and must authorize such increases for State employees each fiscal year. State agencies will be officially notified next June (2003) of the probability of any cost of living or merit adjustments for the next Fiscal Year (2003-2004). This fiscal  year, employees may still receive salary increases, if appropriate and approved through appropriate administrative channels, as the result of a promotion, reclassification, or in-band increase for exceptional performance, additional knowledge/skills or additional duties. However, the ongoing state budget challenges make current fiscal year pay  adjustments most difficult. 

Parking
Rumor: I was wondering why so many of our employees have handicapped parking hang tags in their cars and park at meters all day long? It seems that if we have this many employees with special needs we should try to make more handicapped spots available to them.
Truth: Because many of the vehicles displaying handicap placards are parked oncity streets for six to eight hours during the normal workdays at meters in the immediate MUSC neighborhoods, it is reasonable to assume that many of these vehicles are driven by MUSC employees and students. It has been brought to our attention that two types of individuals make up this group: 1) legitimately handicapped individuals who are parking legally on handicap placards issued in their names, and 2) individuals who are not handicapped and are illegally using handicap placards issued to someone else. The city police has jurisdiction over these streets and is responsible for enforcing the appropriate laws. We have been told that the number of those illegally parked each day could be substantial, but we have no way to verify this as fact. When a handicapped permit is displayed on a vehicle parked at a city meter, the parker is not required to put money in the meter. This is state law. When you consider also the convenient location of such spaces, the motivation for some to abuse the system becomes apparent. 

The major remedy for this type of abuse is vigilant enforcement of rules by the city with the large fines levied on those illegially using handicapped permits. 

In non-public, reserved parking operations where a monthly fee is charged, such as the MUSC employee and student reserved parking systems, handicapped and temporarily disabled individuals are accommodated; but they are required to pay the same fee as those paid by non-handicapped users. 

Handicapped individuals who do not wish to or cannot afford to pay for parking have the option of parking in a marked handicap space in the university's free parking system and utilizing MUSC's transit service which is accessible to those with mobility impairments. 

Parking Management has provided parking for hundreds of handicapped and temporarily disabled individuals over the years, and currently has more than 120 registered in the reserved and commuter parking systems. The university offers parking services to handicapped employees and students upon notification by the individual that special accommodations are requested and upon presentation of appropriate supporting documentation. 

The location of individual parking assignments is  made based on the handicapped or disabled employee's needs and limitations. The availability of this assistance is published in the MUSC Parking and Traffic Rules and Regulations. 

Robots
Rumor: Do those lab robots really save the hospital money? Would it not be cheaper to hire someone to run blood products between floors?
Truth: The two robots function seven days per week, 24 hours per day. The annual cost of the robots is less than that of hiring a minimum of five to six people whose lunch breaks and paid time off would have to be covered by having nurses or laboratory technologists transport the products. 

Both of these groups of health care professionals already are experiencing serious staffing shortages. More than a year ago, we began the process of installing "secure send" software for tube stations throughout the medical center that enables blood products to be sent to nursing units via the tube system safely and rapidly. This project should be completed in less than two years. At that time, the robots will be discontinued.

Hollings Pile Driving
Rumor: Does anyone know how long the pile driving to build the new Hollings Cancer Center will last? No one seems to know, and it affects a lot of people (Hollings, Quadrangle, part of the hospital).
Truth: The current HCC pile driving schedule indicates completion of the work on Aug. 15. Adverse weather or other technical issues could extend that schedule, but we do not anticipate any such delays as of this writing. 

Raises
Rumor: The answer to the question related to cost of living and merit  raises only pertains to state employees and not the Hospital Authtority employees who  are receiving merit increases as was recently announced. Is this correct?
Truth: You are correct. The response pertained only to state employees.

Background Checks
Rumor: Volunteer services requires that all interested parties undergo a police background check. In contrast, this is not required for employees or students. Why is this so, especially since staff and students have access to such sensitive information (e.g., confidential patient records)? 
Truth: Currently the Medical Center Security Department makes arrangements for background checks for all Medcial Center employees and volunteers. The university has given consideration to conducting background checks on students and faculty but to date no final decision has been made. While physicians are not currently subject to the same type background checks as Medical Center employees, the credentialing process is exhaustive and among other things includes a review of work history, licensure status, board certification and any professional discilinary action. 

4 Eye Observation Unit
Rumor: Will the 4 Eye Observation Unit be relocating to 2 East, become a Medical Surgical Unit, and operate on weekends?
Truth: Discussions are occurring about how to best utilize the 2 East space once the flooring project is completed. We look forward to the increased capacity that 2 East will provide. However, no decisions have been made at this time. 
Reproduced from http://www.musc.edu/rumor/

Catalyst Online is published weekly, updated as needed and improved from time to time by the MUSC Office of Public Relations for the faculty, employees and students of the Medical University of South Carolina. Catalyst Online editor, Kim Draughn, can be reached at 792-4107 or by email, catalyst@musc.edu. Editorial copy can be submitted to Catalyst Online and to The Catalyst in print by fax, 792-6723, or by email to petersnd@musc.edu or catalyst@musc.edu. To place an ad in The Catalyst hardcopy, call Community Press at 849-1778.