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Currents To Medical Center Employees: At the Nov. 9 communications meeting Helena Bastian, Medical Center Human Resources director, updated the management team on the revised tuition assistance program.  The “new” Human Resources Tuition Assistance Program policy #17 is posted on the Medical Center intranet. Interpretation documents and information on the tuition assistance process are included as an attachment to the policy and will be updated as needed. The new policy combines the former nursing and generic policies and enables consistency in tuition assistance administration. We involved tax counsel in the policy design to ensure employees can take advantage of the maximum tax exclusion for reimbursements as allowed by law.  As indicated in a recent article in The Catalyst, MUSC received the National Research Corporation’s Consumer Choice Award for the seventh consecutive year. This award is given annually to hospitals throughout the nation that receive the highest quality and image ratings by consumers within their respective markets. Lynne Barber, marketing communications manager, gave an overview of the measures included in NRC’s survey, as indicated in the article. Thank you all for a job well done. W. Stuart Smith Vice President for Clinical Operations and Executive Director, MUSC Medical Center   Medical Center receives high marks from survey Marketing communications  manager Lynne Barber presented the results of the 2004 National Research Corporation Consumer Survey. “We have gotten this award for seven consecutive years. We love it from the marketing perspective so we can have the opportunity to push some excellent results.” To highlight the results, here are the categories in which the Medical University Hospital excelled beyond its competitors in the greater Charleston area, including Bon Secours St. Francis Hospital, Roper Hospital, Trident Medical Center and East Cooper Regional Medical Center: In the Quality/Image Profile category—best overall quality, best doctors, best nurses; most personalized care, best image/reputation, most preferred for all health needs; best community health programs, care for those unable to pay, latest technology and equipment; hospital Web site used most often; widest range of services.  In the Product Line Preference Profile category—cancer treatment, heart care; pediatric services, physical therapy, senior services; transplants, women’s/gyn, bariatric (weight loss) surgery; orthopaedic treatment/surgery, out-patient testing/X-rays, outpatient/same-day surgery; mental health services, neurology; imaging services. The survey polled 400 consumers in the Charleston metropolitan area. Barber stressed the importance of sharing these positive results with staff and letting them know what a good job they are doing.