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Health care volunteer week under way 

The Medical Center and the Children’s Hospital volunteer programs are celebrating National Healthcare Volunteer Week for the 35th consecutive year.
 
During the past year, 214 Children’s Hospital volunteers contributed 7,764 hours. In the Medical Center and in the ambulatory clinics, 418 volunteers contributed more than 26,987 hours. Total, volunteers here have contributed a total of 34,751.4 hours of donated service to the patients, families and staff of MUSC.

A variety of volunteer opportunities, with a few exceptions, are available to adults and students over the age of 16 at the Medical University Hospital, including needs as hospital greeters, in the recovery room and services for cancer and transplant patients. Volunteers also are needed to escort patients, provide administrative support, and patient information services. Other opportunities include volunteering in the newborn nursery, flower delivery, and special events and fundraisers at MUSC.
 
Volunteers assist in occupational therapy; physical therapy; compounding pharmacy; inpatient and outpatient units and playrooms; waiting rooms, and the courtesy cart, as well as the Ronald McDonald Room and Way Finders.
 
Volunteers in the trauma and emergency room must be at least 21 years old. The same age restriction applies to volunteers working in special care and newborn nursery, pediatric intensive care units, and pediatric ICU.
 
“MUSC volunteers are key members of our family and critical to our service delivery. I don’t know what we would do without them,” said Stuart Smith, Medical Center executive director and vice president of clinical operations.
 
Ellen Ruja, nurse manager in the adult emergency department, commented that volunteering is a way of giving and receiving, and that volunteers’ assistance helps bolster the effective, quality care at MUSC.
 
“When our volunteers work in the emergency department, they give a part of themselves, their time, energy, skills and feelings,” Ruja said. “You notice that this is not a one-time experience for them but a lifelong activity.
 
“Our volunteers do so much for us. They provide comfort to our patients either with a kind word, a hug or a warm blanket,” Ruja continued. “Being a Level 1 trauma center and a tertiary care hospital and located in a wonderful tourist town, we get people from all over the United States. They are out of their element and we are strangers to them. Our volunteers are able to spend time with them and assist them in any way. Whether it is providing the family members in the waiting rooms with information, or taking them to the cafeteria to eat or giving them directions.”
 
Ruja said that volunteers also assist the emergency department staff with stocking supplies, cleaning, and running errands.
 
“If there is a wheelchair to be found in this hospital, they will find it,” she said. “Some of our volunteers are students and others are grandmothers. Each brings a special experience and personality to our department. We would not be able to accomplish our jobs as well as we do without them.”
 
Volunteers are found in virtually every aspect of the hospital. John Parler, atrium coordinator at the Children’s Hospital, said that volunteers are a great asset to the Children’s Hospital and to the Child Life Department. “They play a very important role in providing therapeutic play opportunities for the children,” Parler said. “They make our job in Child Life a lot easier.”
 
Volunteers also offer warmth and assistance in the baby unit.
 
“We love our volunteers,” said Katherine Chase of the neonatal ICU. “They are that extra set of hands and arms to hold the babies when the mom can not get in. They are life savers for us in 8SCN. We love to see them come through the doors. We never want to see them go away. We love them.”
 
Then, there are volunteers who help people under enormous stress find their way. Chris Christopher is one such volunteer in the Way Finder program.
 
“Chris Christopher does a superb job as a volunteer in Rutledge Tower,” said Dave Neff, ambulatory care services administrator. “She promotes excellence in patient service by welcoming patients; providing directions and addressing any concerns that they might have. If we could clone her, we would. She is fantastic.”

Volunteer programs need your help
National Healthcare Volunteer Day was designed to recognize the support that volunteers provide to hospital staff, their patients, their family members and the community. This is the perfect occasion to focus on the many significant contributions your volunteers make on a daily basis.
 
The volunteeryear extends from April 1 to March 31 for MUSC’s three volunteer programs.
 
To learn more about MUSC’s volunteer programs contact:
  • Katy Kuder, manager of MUSC’s Medical Center program, at 792-0858, or e-mail kuderk@musc.edu. Visit http://www.MUSCHealth.com/volunteer
  • Christine Messick, program coordinator at MUSC’s Children’s Hospital, 792-3120, or e-mail messickc@musc.edu. Visit http://www.MUSCKids.com/mad/volunteer.htm; and

   

Friday, April 28, 2006
Catalyst Online is published weekly, updated as needed and improved from time to time by the MUSC Office of Public Relations for the faculty, employees and students of the Medical University of South Carolina. Catalyst Online editor, Kim Draughn, can be reached at 792-4107 or by email, catalyst@musc.edu. Editorial copy can be submitted to Catalyst Online and to The Catalyst in print by fax, 792-6723, or by email to catalyst@musc.edu. To place an ad in The Catalyst hardcopy, call Island papers at 849-1778, ext. 201.