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To Medical Center Employees:
Plans are being made for the next Medical Center Town Hall meeting. The tentative schedule is indicated below and some additional sessions might be scheduled for employees’ convenience.
 
An updated schedule will be issued as needed to indicate any additional sessions. At our June town hall meetings we had an attendance of approximately 850 people. We need to increase attendance at future meetings. Attendance is strongly encouraged. 
 
We will use the Town Hall meeting to share progress on our MUSC Excellence initiative. Topics to be discussed will include our goals by pillar (Service, People, Quality, Finance and Growth) and methods to communicate goals, the upcoming employee perspective opinion survey, AIDET training rollout plan, patient satisfaction update, Service Recovery plan, Phase I (new facility) update and other announcements. Questions will be solicited in advance and we will address key questions in the context of the Town Hall presentations. 
 
The Town Hall meeting will be posted on the MUSC Excellence Web site at http://mcintranet.musc.edu/muscexcellence/index.htm. The meetings will be held Sept. 25 through Oct. 3. We will also disseminate the Town Hall meeting evaluation results. 
 
Thank you very much.

W. Stuart Smith
Vice President for Clinical Operations
and Executive Director, MUSC Medical Center

Medical Center Town Hall meetings
Sept. 25, 10:30 a.m. (IOP), and 2:30 p.m. (2W Amphitheater); Sept. 27, 7:45 a.m. (IOP), 11:30 a.m. (2W Amphitheater), 3:30 p.m. (SEI), and 6 p.m. (2W Amphitheater); Sept. 29, 7:45 a.m. (2W Amphitheater), Oct. 2, 2:30 p.m. (SEI); and Oct. 3, 10:30 a.m. (SEI).

MUSChealth.com Web site unveiled

Christine Gainer, Business Development and Marketing Services, unveiled the new MUSC Event Calendar on the MUSChealth.com Web site. The calendar lists both public and private calendars of scheduled health events and activities that can be utilized by MUSC employees and browsers.
 
Both comprehensive and user-friendly, the Web site allows users to navigate easily through a month-to-month grid calendar filled with information. The calendar has several options to view and search for information.
 
Users can just click on to a date’s entry for event details, which lists an event description, time and location, info on admission and parking details other information. As an added feature, a view map link to MapQuest provides directions to an event’s specific address. Users may also connect to related Web sites and link up to three documents relating to a calendar entry. Future plans involve creating an online registration module allowing users to register directly for an event. Using the private calendar, which appears in a different color, employees can access information about MUSC community-featured events such as HR training classes or clinical education courses.
 
Gainer will be offering hour-long training classes in September and will confirm these dates and times in future broadcast messages.

New Pharmacy System
Maureen Sheakley, Medication Safety coordinator, reminded managers of the upcoming rollout for Horizon Meds Manager, the hospital’s new pharmacy system, from Sept. 16-17. Sheakley will coordinate educational information for nurses in preparation for the rollout. The pharmacy system rollout is the first step in the McKesson Computer System timeline.

HR Update
Helena Bastian, director of Human Resources, announced that in an effort to assist managers in meeting the organizational goal of training all frontline staff to AIDET by March 17, 2007. Effective Sept. 6,  all First Impression training sessions will be transitioned to AIDET training classes. This is one of the most important aspects of our MUSC Excellence initiative to effect a positive change in the frontline level.
 
Employees who were registered to attend the First Impression session in September will automatically be registered for AIDET training (If an employee is unable to attend the scheduled training or was registered for more than one session, the registration should be canceled through CATTS.). Upon completion of the training, the department manager must complete an AIDET Behavior Assessment Tool checklist for each employee and document in CATTS.
 
Questions regarding the AIDET training conducted by the McNair Group may be directed to Eric Frisch at 792-7908.
 
Bastian also informed the group that Leadership Development Institute (LDI) participants will be receiving an e-mail regarding upcoming training for the new Leadership Evaluation Software. Training is scheduled for Sept. 12 through 14. Studer repre-sentatives will be conducting the training. LDI participants may register for the training via CATTS. For additional information, contact Kathy Clark at 792-6970.
 
She also announced that the MUSC Service Awards Ceremony is scheduled for 2:30 p.m. Sept.  21, Basic Science Building Auditorium. Employees with 10, 20, 30, 40 years of services as of July 1, 2005 will be recognized. A Retiree Luncheon is scheduled for 12:30 p.m. Monday, Sept. 25, Charleston Riverview Hotel. Managers will be notified of employees to be recognized.
 
Managers were reminded of the new Identity Management system that is schedule to go live this fall. With the implementation of this system, it is imperative that departments submit PEARS for new hires to Human Resources no later than the Wednesday before the orientation date. PEARS must be accompanied with a signed application and a copy of required licensure/certifications.
 
New JCAHO standard HR.1.25 states that “the hospital may assign disaster responsibilities to volunteer practitioners.” Human Resources HR Policy #14, Emergency Disaster Staffing of Volunteer Practitioners, outlines the criteria and procedures of when such staffing would be put in effect. In coordination with the Medical Center’s Disaster Plan, Policy 14 outlines specific procedures for staffing volunteer practitioners. For additional information, refer to HR Policy #14 or contact Bastian at 792-5098.

Storm preparedness
Al Nesmith, Safety, Security and Volunteer director, provided a preparedness update in anticipation of Tropical Storm/Hurricane Ernesto. Nesmith reviewed the most current details about the storm and how it would effects the Lowcountry area. Nesmith also reviewed hospitalwide preparations relating to the possible relocation of clinical areas, activation of the Weather Emergency Plan and hospital teams, plus use of the emergency green cards and emergency worker vehicle tags.

Announcements
  • Carol Younker, Medical Center Risk Management, announced the rescheduling of the MUSC Service Recovery training sessions which resumes Aug. 30. Sessions are scheduled weekly up to Sept. 16. Registration is not required. For information, call Karen Rankine, 792-5078.
  • Kathleen White joins the Medical Center Facilities and Capital Improvements team. White’s presence strengthens the division's interface with clinical and support areas of the Medical Center. White will help assess and manage the clinical needs of projects as well as provide support in the areas of Infection Control and JCAHO .


   

Friday, Sept. 1, 2006
Catalyst Online is published weekly, updated as needed and improved from time to time by the MUSC Office of Public Relations for the faculty, employees and students of the Medical University of South Carolina. Catalyst Online editor, Kim Draughn, can be reached at 792-4107 or by email, catalyst@musc.edu. Editorial copy can be submitted to Catalyst Online and to The Catalyst in print by fax, 792-6723, or by email to catalyst@musc.edu. To place an ad in The Catalyst hardcopy, call Island Publications at 849-1778, ext. 201.