CurrentsTo Medical Center Employees:At a recent communications meeting it was announced that an organizational assessment survey will soon be issued. The survey will focus upon a number of topics including employees’ perspectives on the quality of supervision, work expectations and clarity of communication. The survey will take approximately 30 minutes to complete and I am asking the management team to encourage a good response rate by making time for employees to complete the survey. The survey instrument is professionally designed and will enable comparisons with other organizations and with the findings of a similar Medical Center survey conducted in 1998. As in the past, we will use the survey findings to identify needs and help set priorities. The survey results will be widely communicated. Survey responses will be anonymous. Everyone’s cooperation in completing the survey and in returning it promptly according to the instructions that will accompany the survey will be greatly appreciated. I thank you all for your commitment and dedication. W. Stuart Smith
Blood shortage spurs Medical Center blood donor contestDue to the severe shortage of available blood, the MUSC Medical Center has launched a Blood Donor Team Contest with the goal of increasing blood donations by 80 percent.“What we’re trying to do here is unprecedented,” said Matthew Alsante, an operations coordinator for the American Red Cross, in reference to the ambitious goal. Alsante joined Marilyn Schaffner, R.N., Clinical Services administrator, and others at the June 24 communications meeting in driving home the message of the serious need for blood donations, especially at this time of year. “The summer months are notoriously low for blood donations,” said Ann Lovering, Red Cross site supervisor, who indicated that the Medical University is one of the highest users of blood, but also collects the least. Consequently, Charleston must import the blood it uses from elsewhere. The contest, which begins the first of July, calls for teams of 25 members. Each team needs to have a captain, who is responsible for the signup sheets. Donations can be given at the Bloodmobile at the Medical Center horseshoe or the Red Cross donor room 279. “The goal is to fill all appointment slots 100 percent of the time,” Schaffner said. Gifts will be awarded to presenting donors, quarterly winning teams and to yearly winning teams. “The ultimate winners will be our patients whose surgeries don’t have to be cancelled,” said Donna McClellan, director of Laboratory Services. Appointments can be made and team signup sheets obtained by calling 792-0219, or MUSC Health Connection at 792-1414. In the Lowcountry, someone needs blood every six minutes and hospital
patients in the Charleston area routinely use about 150 pints of blood
a day, according to Schaffner.
Did you know that:
CSB lobby opening delayed
According to Hal Currey, administrator for capital projects, the delay was caused by the inability of the contractor to obtain approved flooring material for the lobby. Currey, who apologized for the delay, said the project managers, architects and contractor are committed to doing everything possible to meet this new deadline. The North and South entrances of the CSB will remain open from 6 a.m. to 6 p.m. Monday through Friday. The Human Resources entrance office will remain open for emergency use by patients and others needing to enter from the Clinical Science Building ramp. Reporting of errors encouraged
The MUSC Center for Clinical Effectiveness and Patient Safety works actively to anticipate system problems before they manifest, and also adapts processes from other industries to identify and eliminate problems. National statistics estimate that only one in 20 health care errors are ever reported. “That’s not acceptable,” Ellis said. “If something impacts the care of a patient, please report those. The message is we can’t correct problems if we don’t know about them.” Radiation officer emphasizes safety
“I’d like to assure you that we keep all our radioactive materials in secure locations,” Rutan said. A detailed emergency response system is in place to address a range of situations, including radiation. MUSC Internet expands
The MUSC Web site is intended to be personal, friendly, easy to access and use, but also high tech and high quality. It is also intended to help develop and maintain relationships between MUSC and the community, patients, physicians and employees, along with operational efficiencies and effectiveness, especially regarding access to services. Kelly Roberts has been named to the new position of manager of MUSC
Web Resource Services. Roberts, who has 10 years of marketing experience,
established the MUSC Web site in 1999. He joined the marketing department
in 1997.
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