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Chest Pain Center receives
accreditation
by Cindy
Abole
Public
Relations
Tri-county residents who experience chest pain or a related discomfort
can be assured that by coming to MUSC, they’ll be receiving some of the
best coordinated medical care available.
On Sept. 26, MUSC was designated as an accredited Chest Pain Center by
the Society of Chest Pain Centers. The recognition establishes MUSC as
one of three accredited health care facilities in South Carolina. As
one of 156 nationally and internationally certified programs, MUSC’s
center has the ability to quickly and accurately assess a
patient’s heart problem through the critical early stages of an acute
coronary event to the diagnosis and recommended treatment in a
coordinated process that can save lives.
The achievement is the result of a fixed, multidisciplinary team
approach to care that has dozens of staff focused on providing quality
care improvements founded on evidenced-based
medicine.
With the alignment of hospital leadership, clinical expertise, new
protocols and technology the hiring of a full-time chest pain center
coordinator and the formation of an accreditation task force were key
elements to meeting accreditation. The center will also committed to
health education and training.
In April, the Emergency Department’s Brian Fletcher, R.N., was named
MUSC Chest Pain Center coordinator. The center’s co-medical directors
are Gary Headden, M.D., Department of Emergency Medicine and Peter
Zwerner, M.D., Division of Cardiology, Department of Medicine.
“When one mentions chest pain and the chest pain patient, most people
don’t realize how many people and specialties that can be involved in
the entire process,” said Fletcher. “Everyone understood what was
needed to be come accredited. It took a tremendous number of committed
people to make it happen.”
What Fletcher is referring to are the teams of clinical experts
involved in this effort. That involvement includes a range of expertise
from the medical staff who admit and diagnose patients in the Emergency
Department to technicians and specialty staff in the pathology lab,
pharmacy, biomedical, radiology, cardiology and internal medicine.
“Everything we’ve done to get accredited is directly related to patient
care,” Fletcher said. The process involved a medical culture change
from determining how chest pain should be treated to evaluating
improvements to care by standardizing and agreeing upon specific
medical treatments and procedures. “The Emergency Department has done a
good job prioritizing medical care among chest pain patients. With this
accreditation, we have a new opportunity to do a better job faster
and consistently using specific targets for treatments.”
In the Chest Pain Center, teams are focused on evaluating patients
prior to their arrival by performing specific tests and placing a
patient’s EKG results into the hands of a specialist within a 10-minute
window. It is estimated that a patient can arrive more than two hours
after noticing acute myocardial infarction (AMI) symptoms. Studies have
shown that if a patient with an AMI receives treatment within 70
minutes after a heart attack, the chances for saving damaged heart
muscle can be minimized. Coordinating this integrated process relies on
strong leadership and a committed staff dedicated to maintaining
quality and excellence for the patient.
“In a process-driven program like this, it is important that we
continually measure performances, evaluate feedback and recommend
improvements,” said Zwerner. “Because of its patient focus, we’ll
always need to refine medical and nursing practices because of our
focus on evidence-based medicine.”
The program’s success also depends on outside team support from
paramedics and emergency medical technicians (EMTs), specifically
Charleston County EMS. As a Level 1 trauma center, MUSC already works
closely with EMT staffs as the referral center for the Lowcountry’s
most critically ill patients.
Chest Pain Accreditation Task
Force
Lynne Barber, Amanda Budak, R.N., Patrick Cawley, M.D., Carol
Osmer-Draghi, R.N., Nina Epps, Sharon DeGrace, R.N., Brian Fletcher,
R.N., John Feussner, M.D., Laura Gallagher, R.N., Michael Gold, M.D.,
Gary Headden, M.D., John Heffner, M.D., Chris Nielsen, M.D., Christine
Papedea, Ph.D., Mansle Raines, Laurence Raney, M.D., Ellen Ruja, R.N.,
Bill Spring, Brian Vest, R.N., and Peter Zwerner, M.D.
Friday, Oct. 21, 2005
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