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Perinatal care outreach bridges gap
by Susan
Thul
MUSC
Nurse Midwife
With three outreach clinics located in the Charleston Tri-county
region, the Perinatal Outreach Clinic Program and MUSC Women’s Health
is dedicated to providing quality perinatal care to uninsured and
underinsured women at risk.
The demographics of the women served changed significantly during the
18 months since the program’s inception. Patients reside primarily in
several ethnic pocket areas within Charleston, Berkeley, Dorchester and
neighboring Colleton Counties.
The Perinatal Outreach program serves Caucasian (15 percent of patient
population), African-American (20 percent), and Hispanic (65 percent)
women of childbearing age for who pregnancy represents social,
financial and medical challenges.
Thirty percent of enrolled patients receive Medicaid insurance coverage
for their pregnancies. Sixty percent are uninsured and the remaining 10
percent are covered by third party insurance carriers. More than
25 percent of patients present with “rapid repeat” pregnancies; defined
as an interconception period of less than 18 months. Pregnancies for
these women are typically unplanned and present increased challenges to
daily existence. A large portion of this population is within the
adolescent age range.
Within key population pocket areas, the Outreach clinics occupy three
strategically and distinctly different settings. Each clinic is located
in close proximity to government, secular and religious support service
locations including WIC and state Health Department clinics. As such,
the women enrolled in the outreach initiative employ a
one-stop-shopping approach to meet a broad spectrum of health care
needs. Clinic locations reflect consideration of the public
transportation systems, as well as travel accessibility from outlying
rural communities.
The Northwoods office site, located in North Charleston, operates as
the “hub” of the outreach program. Outreach patients are also seen at
the Health Department in Moncks Corner.
In July, the outreach program formed a partnership with Our Lady of
Mercy Outreach on Johns Island. Patients are now seen at the Wellness
House Clinic, operated by the OLM outreach.
Core staffing includes a dedicated attending physician, Michael
Armstrong, M.D.; three certified nurse midwives, Sarah Buiel, Faye
LeBoeuf, and Susan Thul; a nurse case manager; a licensed practical
nurse; certified medical assistant; two patient representatives; and a
financial counselor. Everyone on staff speaks Spanish and English.
The outreach program’s hallmark focuses on reducing the barriers to
adequate perinatal care and strives to provide a consistent standard of
care to all women enrolled into the program.
During program development, several key barriers became apparent
including financial, cultural, linguistic, educational, and
transportation challenges; and for many women, the fear of deportation.
Program interventions were designed to reduce these common barriers
while addressing the critical components of cultural competence.
Delivery of care is not limited to physical needs, but includes
proactive interventions to address environment, socio-cultural
experiences or exposures; lifestyle; maternal-fetal interactions;
physiologic responses; and “weathering.” The women enrolled in
the outreach program receive comprehensive prenatal, postpartum, and
family planning services with ready access to high risk consultation by
maternal fetal medicine specialists.
From a clinical outcome and business model perspective, these focused
activities proved extremely successful. During the last 18 months, the
program increased its delivery volume by 44 percent, from 400
deliveries in fiscal year 2003 to more than 600 in fiscal year
2005.
The program’s loss rate, or patient transfers, is less than 10 percent
among all patients, regardless of insurance coverage. The program
doubled its clinical space at the North Charleston clinical site-from
2,000 square feet to more than 5,000 square feet, thus allowing for
expansion of services to include ultrasonography, non-stress testing,
on site phlebotomy, sexual assault examinations, and group educational
offerings.
In tandem with its clinical mission, the outreach program supports
resident, medical student and certified nurse midwife student
education; often providing a student’s first experience with
vulnerable, multicultural women and their families.
Friday, Dec. 9, 2005
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