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COWs find greener pastures in hospital rooms
by
George Spain
IS
Technical Publisher
All right, so they’re not really the cud chewing, grass burners that
hang around the farm and give milk. They’re Computers On Wheels (COWs)
and they’ve found green pastures in the hospital as a way to let
caregivers graze on patient information they need quickly and
accurately.
The COWs are streamlined platforms made by Stinger Industries that cart
around Dell laptop computers wirelessly connected to various patient
information databases. The combination of a flexible cart with a very
small footprint and a powerful, wireless computer allows the COW access
to a patient’s bedside where caregivers can directly enter and retrieve
patient information.
Clinical associate
Wilfrida Noelsaint checks on patient information using the COW on 8
East.
Nurses can enter an immediate admission assessment by typing
responses
from the patient directly in to the database.
Nurse managers Bonnie Foulois (8-East) and Barbara Burke (10-West) are
enthusiastic about the COWs and their impact on patient care.
“They go into the rooms with patients and it’s ‘click as you
talk’, for taking patient history,” Foulois said. “And they’re great
for patient education; you can pull up information relating to the
patient’s diagnosis.”
“This really helps with repeat admissions,” Burke said. “These
are patients who for one reason or another have to return to the
hospital every few weeks. Each time the patient returns, we’d take a
new set of notes, asking the same questions.”
Now, she says, the history is available on the computer when a patient
returns, making follow-through easier and reducing redundant paperwork.
“These computers save us a least an hour a day,” said Burke.
“They also allow us to share the information with other caregivers,”
said Foulois. “For example, if a patient comes in for one ailment, but
is also a diabetic, then the information can be transmitted to
dieticians and other specialists.”
Both mentioned that one of the best features of the COWs is legibility.
Notes written by hand can be difficult to read. Notes entered from the
bedside or gathered from the patient history can not only be read on
the screen, but can be printed to hard copy by wireless connection.
The COWs were well researched. There were several vendors who
competed to provide the service. The steering committee included
Foulois, Burke, and Clinical Services administration’s Marilyn
Schaffner and Michael Irving, Information Services’ Deb Campbell, Mark
Daniels, and Dave Northrup.
The team was most impressed with the implementation in the McLeod
health care facility in Florence, where they saw the Stinger Industries
models in action.
The COWs are about $3,000, including cart and computer. However, buying
the components was only a small part of getting the project rolling.
Wireless infrastructure was not uniformly distributed in the hospital.
In order for the COWs to be effective, infrastructure support had to
completely cover the hospital, eliminating “dead zones” of
connectivity. This was accomplished with the support of the Office of
the CIO.
While there may be a few slow reception issues during certain times of
the day, the COWs are producing and are expected to do more in the
future. Eventually, the team hopes to add ID Scanners so that the
information on an ID wrist bracelet will be able to bring up a
patient’s entire history. More COWs are planned for later this year in
the main hospital.
Friday, April 22, 2005
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