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To Medical Center Employees:
All Medical Center employees will be asked to take part in an employee
satisfaction survey in the very near future. The last survey was conducted several years ago and we are overdue in soliciting input from everyone. We will not make the mistake made with the last survey by having too many questions. 
 
The survey will be issued electronically. Those who do not have direct access to a computer can complete the survey in the Computer Lab located in MUH room 271 or can obtain a hard copy of the survey from the Human Resources office. Specific instructions regarding completion of the survey will be issued soon.
 
The survey will be conducted by The McNair Group (TMG), an independent firm which specializes in customer service and leadership development training.  TMG has been working with the Medical Center since the Spring of 2002. The survey responses will be confidential and no one will see individual responses other than TMG.
 
Medical Center employees’ cooperation in completing the survey will be greatly appreciated. We will use the survey results to focus on our strengths and weaknesses. The survey findings will help us develop a game plan for work environment improvements and for “hardwiring excellence.” 


W. Stuart Smith
Vice President for Clinical Operations
and Executive Director, MUSC Medical Center

Survey wants honest responses to questions

During the month of August, MUSC Medical Center is conducting an employee survey, and needs your help. Through your participation in the survey and honest answers, the Medical Center can assess its strengths and weaknesses and take steps to improve. On the journey to higher levels of excellence —your input is essential.  Let your concerns, your ideas, and certainly your praise be known.
 
To help in this important project, an independent consulting firm, The McNair Group (TMG), will conduct a web-based survey that asks your opinions. All survey information will be 100 percent confidential.  No one other than The McNair Group will see any individual survey responses.  Also, this survey is much shorter and easier to complete than earlier employee surveys. Please take a few minutes to provide your input.
 
The process for the survey includes:
  • If you have an musc.edu (groupwise) e-mail address, you will receive an e-mail with a link to the Web site for the survey.  (The address in the “from” column will be tmgsurvey@knology.net, and the subject line will be “MUSC Medical Center Employee Survey—Response Requested”).
  • If you do not have an e-mail address or access to a computer, you may complete the survey in the Computer Lab located in Room 271 (Main Hospital) during the month of August  as follows:
Monday (Noon to 2 p.m., Aug. 8, 15, 22); Wednesday (3 to 5 p.m., Aug. 10, 17, 24); Friday (6 to 8 a.m., Aug. 12, 19, 26)
  • Anyone who is unable to access the Web site or was hired after July 11 may obtain a hard copy of the survey from Helena Bastian of the HR Department (Rutledge Tower Annex Room 101).  Hard copy surveys will be available beginning Aug. 5.
  • The survey Web site will close Aug. 26.

Hospital Construction Update
Chris Malanuk reviewed the hospital’s phase one components to fill the added 641,000 square space:
  • 156 Beds for Cardiovascular and Digestive Disease Services (includes 32 ICU beds)
  • Nine Operating Rooms including one equipped with fixed equipment for vascular surgery
  • Three Electrophysiology Labs, four Interventional/Diagnostic Cath Labs, two Interventional Radiology Labs (plus a third IR lab equipped with CT noted below)
  • Nine Endoscopy Suites (including high tech ERCP & EUS suites) and two Motility Rooms
  • Outpatient Clinics (to accommodate approx. 120,000 visits) and Associated Faculty Offices
  • Specialized Chest Pain Center (includes observation beds)
  • Imaging Capacity to include two diagnostic CTs, one interventional CT, one diagnostic MRI, three nuclear cameras, three RF rooms, and space for new modality to serve chest pain center and outpatient cardio-diagnostics.
 
He also presented the building’s stacking plan, which reveals the components on each floor and gave an overview of how the construction is coordinated.
 
Hospital construction began Feb. 14 and to date more than 1,700 pilings have been driven. Builders began pouring pile caps in April, and steel erection began June 20. He said to expect by mid-September the west end of Doughty Street will be closed and the entire site will be under control. They began pouring concrete decks July 29.
 
Next steps include:
  • Continue with the equipment planning and review process (including room by room checklists and evaluation)
  • Prepare for limited key room mock-up reviews with users
  • Begin operational planning process to bring building online
  • Continue with development of backfill plan for space vacated in the existing hospital
  • Secure financing for parking structure and begin construction.
 
Updates on hospital construction can be found on the replacement hospital Web site at http://www.muschealth.com/replacementhospital.

JCAHO
Health Information Services’ Christine Lewis presented an Information Management plan and survey to be completed by Medical Center employees.
 
The survey can be found online at http://appserve.musc.edu/infoMgt/survey_2005.jsp.
 
In addition to the survey, Lewis said that other information management areas to work on include legibility, prohibited abbreviations, signing of verbal orders and ambulatory care problem summary.

   

Friday, Aug. 5, 2005
Catalyst Online is published weekly, updated as needed and improved from time to time by the MUSC Office of Public Relations for the faculty, employees and students of the Medical University of South Carolina. Catalyst Online editor, Kim Draughn, can be reached at 792-4107 or by email, catalyst@musc.edu. Editorial copy can be submitted to Catalyst Online and to The Catalyst in print by fax, 792-6723, or by email to petersnd@musc.edu or catalyst@musc.edu. To place an ad in The Catalyst hardcopy, call Community Press at 849-1778.