UMA presents quarterly applause awards
August was award month for winners of the University Medical Associates
(UMA) Applause Award for the second quarter of 2005. Winners were honored by their department, after a surprise on the job by the UMA Prize Patrol. Awards included a gold lapel pin with the MUSC seal, a framed certificate, $50, a half-day of paid time off and a cake to share with co-workers.
Winners were Sherri Gilbert, Department of Neurology; Brenda Thompson, Storm Eye Institute; and Becky Smith, Patient Accounting.
From left are Dr.
John R. Feussner, Dr. David Bachman, division director of Adult
Neurology, Sherri Gilbert, and Bruce Quinlan. Gilbert was
nominated by Mark Wagner, Ph.D. “Sherri
went out of her way to get the job done. A report was promised to an
attorney and was not transcribed. Sherri spent her weekend
producing a report needed at 8:30 a.m. on Monday, and this was not even
a part of her job description or her skill set. She went the extra mile
and then some,” said Wagner. Gilbert, an administrative specialist, has
been employed with MUSC/UMA since 1999.
Dr. John R.
Feussner, from left, UMA President; Bruce Quinlan, UMA CEO; Brenda
Thompson; Dr. Pamela Chavis; and Dr. Edward Wilson, chairman,
Department of Ophthalmology. Brenda Thompson is an
administrative assistant and was
nominated by Pamela Chavis, M.D. “Brenda is an exceptional employee—she
is very dedicated to UMA/Storm Eye Institute and its patients. We
receive between 20 and 50 calls in the office a day according to the
operators, yet she manages to take care of each well and appropriately.
Patients have wanted to meet her and thank her for the help she has
given. Her attention to detail and follow-through is excellent—any
outstanding issue is resolved before the chart leaves the office. She
also does my transcription, tracks lab data and other testing, and
obtains patient information on all referrals so we can appoint them
correctly. She also notifies community physicians if their patients do
not come, for which they are very grateful. In short, she provides
exceptional service,” said Chavis. Thompson has been a UMA employee
since 1974.
Honoring Becky
Smith with her certificate are Bruce Quinlan, right, George SeBlonka,
executive director, Patient Accounting, and director Pat Mahoney.
Smith has been a UMA employee since 1973 and was nominated
by Cheryl Salvo for her “stick-to-it-iveness” and can-do attitude
during the eight months she served as the interim File Maintenance and
Billing Supervisor. “Becky was given a most difficult task of standing
in when our previous supervisor accepted a promotion. She did not know,
nor did she receive, any training, but eagerly and willingly rolled her
sleeves up and jumped in,” said Salvo. “Becky has been there for us,
and for the file maintenance and billing department, sifting through
numerous tasks and always with a can-do attitude. It was tough but she
stuck it out, and for her attitude and stick-to-it-iveness she should
receive this award...no, a medal.”
Friday, Sept. 15, 2005
Catalyst Online is published weekly,
updated
as needed and improved from time to time by the MUSC Office of Public
Relations
for the faculty, employees and students of the Medical University of
South
Carolina. Catalyst Online editor, Kim Draughn, can be reached at
792-4107
or by email, catalyst@musc.edu. Editorial copy can be submitted to
Catalyst
Online and to The Catalyst in print by fax, 792-6723, or by email to
petersnd@musc.edu
or catalyst@musc.edu. To place an ad in The Catalyst hardcopy, call
Community
Press at 849-1778.