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Human Resources Management to offer training courses The University Human Resource Management will offer training and development program courses to MUSC employees.   For information or to register for a course, visit http://www.musc.edu/hrm/training/ or call 792-2818 or 792-2657. ICD-9-CM and CPT-4 Coding—5:15 to 6:15 p.m., Sept. 12 in Room 803 Harborview Tower. This non-credit course is designed to provide an introduction to the basic principles of ICD-9-CM and CPT-4 coding. The ICD-9-CM coding course provides an introduction to the basic principles and guidelines for assigning diagnostic and inpatient procedure codes. This class will teach the format and significance of the three volumes of the ICD-9-CM, demonstrate knowledge of ICD-9-CM convention, apply the principles and guidelines for ICD-9-coding, and assign the correct diagnosis and procedure codes with ICD-9-CM. CPT-4 is a coding system used in every physician's office and ambulatory care setting. This CPT-4 class will introduce you to the CPT-4 coding book and coding guidelines. Family and Medical Leave Act (FMLA)—9 a.m. to noon, Sept. 15 in Room 803 of Harborview Tower. How do I pay my employees when they are on FMLA leave? Do you have an employee out of work due to the birth of a baby? Do you have an employee whose mother or father is in the hospital and wants to be there with them? Do you have an employee who has had surgery and is out of work? If you answered yes to any of these questions, you probably should know more about the Family and Medical Leave Act. You must be a university employee to attend this seminar as it relates to state policies and procedures. Home Buying Workshop—9 a.m. to 4:30 p.m., Sept. 16, Room 803 Harborview Tower. The Homeownership Resource Center, in collaboration with MUSC Human Resources, will be sponsoring a free first time homebuyer workshop. All potential first time homebuyers are encouraged to attend this workshop. Topics covered will include how to obtain down payment subsidies up to $50,000 and how to qualify for interest rates as low as 4 percent offered only to first time homebuyers. Professionals related to the purchase of a home such as a realtor, lender, home inspector and closing attorney will be present as guest speakers to answer all questions regarding homeownership. Customer Service and Telephone Techniques—1 to 4:30 p.m., Sept. 20, Oct. 11 and Nov. 15 in Room 641 Strom Thurmond Building. This class covers conducting business over the phone, customer service and handling unhappy customers, making productive and effective telephone calls, and listening skills. This course will also provide comprehensive training on telephone etiquette and the MUSC telephone system. Violence in the Workplace—9 to 11 a.m., Oct. 4, Room 803 Harborview Tower. The objective of this training is to develop and support a work environment which will prevent and effectively respond to violent situations in the workplace. In order to increase employee understanding of work place violence, these areas will be discussed; defining workplace violence, identifying and recognizing actual and potential violent situations, response and intervention and follow-up to a violent situation. Employee Performance Management Systems Workshop—9 to 11 a.m., Oct. 18, Room 803 Harborview Tower. Do you want to know how to properly use the Employee Performance Management Systems Workshop (EPMS) form? Are you tired of wondering who to call for information on EPMS? Are you uncertain about how to complete an accurate and successful evaluation report/session? In this seminar, you will learn how to use the EPMS to improve work performance and encourage the growth and development of your employees. Hiring the Right Person—9 to 11 a.m., Oct. 27, Room 803 Harborview Tower. Selecting the right person for the job is the beginning of a productive employment relationship. This course provides the hiring official with essential building blocks for a good hiring decision. The objective of the course is to provide the hiring official with an overview of legal responsibilities, a demonstration of the behavioral interview technique and more. Cultural Etiquette: Communication in the Workplace—9 to 11 a.m., Nov. 15, Room 322 College of Nursing.  Discrimination claims based on the age, race, ethnicity, disability and sexual harassment are a major concern of MUSC, as well as the nation. These forms of discrimination can affect students, staff, as well as faculty and administrators. The Office of Affirmative Action/EEO is offering training relative to these issues. Participants attending this workshop will gain an understanding of the laws and how it applies to MUSC employees and students. This interactive program also deals with the topics of communication, harassment and cultural competency in the work place and gives participants the opportunity to apply knowledge with the relation to hands-on case studies.     Friday, Sept. 9, 2005 Catalyst Online is published weekly, updated as needed and improved from time to time by the MUSC Office of Public Relations for the faculty, employees and students of the Medical University of South Carolina. Catalyst Online editor, Kim Draughn, can be reached at 792-4107 or by email, catalyst@musc.edu. Editorial copy can be submitted to Catalyst Online and to The Catalyst in print by fax, 792-6723, or by email to petersnd@musc.edu or catalyst@musc.edu. To place an ad in The Catalyst hardcopy, call Community Press at 849-1778.