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To Medical Center Employees:
It is my pleasure to announce that Dr. Pat Cawley has been selected as
the medical director for the MUSC Medical Center. Dr. Cawley was
recommended for this key leadership position following a national
search.
Dr. Cawley served as the interim medical director since April 2006. He
was initially employed by MUSC in 2003 as the director of Hospitalist
Services and associate medical director and subsequently, was also
appointed vice chair of Clinical Affairs in the Department of Medicine.
Among other distinctions, Dr. Cawley earned his medical doctorate from
Georgetown University and a Master of Business Administration from the
American College of Physician Executives at the University of
Massachusetts.
Dr. Cawley did an outstanding job serving as the interim medical
director while balancing multiple demands and priorities. Please join
me in congratulating Dr. Cawley.
A JCAHO survey team arrived on Monday, Sept. 11 and conducted an
unannounced survey throughout the week. There were some recommendations
for improvement, but we were very pleased with the overall success of
the survey. The survey team was very complimentary of staff for their
interaction. Our “continuous readiness” efforts paid off and I want to
thank everyone for a job well done.
Finally, during the week of Sept. 25 and on Oct. 2 and 3 a series of
Medical Center Town Hall meetings will be conducted. Attendance is
highly encouraged. Agenda topics will include an update on our MUSC
Excellence goals. Other topics will include a patient satisfaction
update, explanation of the upcoming employee perspectives survey, AIDET
training plan, Service Recovery plan and an update on the new hospital
facility progress. The Town Hall meeting schedule is listed in this
newsletter.
Thank you very much.
W.
Stuart Smith
Vice
President for Clinical Operations
and
Executive Director, MUSC Medical Center
Benefits enrollment,
PEACH form briefed
A
reminder that the Medical Center Town Hall meetings are scheduled as
follows: Sept. 25, 10:30 a.m. (IOP), and 2:30 p.m. (2W Amphitheater);
Sept. 26, 6:45 a.m. (BSB Auditorium), 3:30 p.m. (IOP); Sept. 27, 7:45
a.m. (IOP), 11:30 a.m. (2W Amphitheater), 3:30 p.m. (SEI), and 6:30
p.m. (2W Amphitheater); Sept. 29, 7:45 a.m. (2W Amphitheater), Oct. 2,
2:30 p.m. (SEI); and Oct. 3, 10:30 a.m. (SEI).
DSAL
Buddy Walk
Diane Andrews, speech-language pathology therapist, presented
information on the Down Syndrome Association of the Lowcountry’s (DSAL)
fourth annual Buddy Walk held from 2 to 5 p.m., Oct. 1 at Etiwan Park,
Daniel Island. Andrews introduced Gene Carpenter, a DSAL board member,
who spoke about the volunteer organization and its mission. The event
is a one-mile fun walk, which is celebrated nationally in October. Last
spring, DSAL Buddy Walk proceeds provided funds to host a free,
four-day educational workshop to help guide parents and children with
Down syndrome. Supporters will be selling “buddy bucks” throughout the
Medical Center, plus register walkers and volunteers. For information,
call Diane Andrews, 876-7202 or Meredith Sanders, 792-1555.
North
Tower Elevators
Fred Miles and Roger Daily, both of hospital maintenance, discussed
details for plans to refurbish the North Tower elevators. Beginning
Sept. 25 and for the next six weeks, hospital maintenance will work on
each of the four elevator cars, which will be entirely refurbished
including the installation of stainless steel doors. Therefore, the
North Tower elevators will no longer be referred to as the gold
elevators. The bronze finish will remain on the ninth and tenth floor
elevators.
HR
Update
Helena Bastian, director of Human Resources, gave an HR update which
consisted of the following:
- Effective Oct. 1, eligible RNs will receive an additional
50 cents differential when working as a charge nurse. RNs must complete
charge nurse competency training to be eligible for the differential.
Payroll instructions will be sent via e-mail to directors to
disseminate to appropriate time keepers.
- Managers were instructed to notify Jean Brown in the HOP
office of their interest in any traveler(s) with MUHA experience prior
to making a job offer so that a MUHA reference can be checked.
- Managers were reminded that they must conduct a primary
source verification at the time of an employee’s license/certification
renewal (and prior to expiration date). Documentation must be
maintained in the unit file and entered into CATTS. Managers may refer
to guidelines on the intranet at http://www.musc.edu/medcenter/staffToolbox/PrimarySourceVerification.htm
or contact Bastian, 792-5098 or Susan Carullo, 792-1684 for
clarification.
- The Retiree luncheon is scheduled for 12:30 p.m., Sept. 25,
Charleston Riverview Hotel.
- Leadership Develop-ment Institute (LDI) training for the
new Leadership Evaluation Software has been rescheduled to Oct. 24
through 26. LDI participants may register for training via CATTS. For
additional information, contact Kathy Clark, 792-6970.
October
is Open Enrollment
Mark Stimpson, manager of Benefits and Records, reminded managers that
October is the annual Benefits Enrollment 2006. From Oct. 1 to 31,
Medical Center employees may make changes to their benefits which
includes changes to an employee’s health plan, optional life insurance,
dependent life insurance, plus enrollment/re-enrollment in the
MoneyPlus program, a medical spending and/or dependent day care
accounts.
All paperwork must be completed and submitted by Oct. 31 to Human
Resources, room 109, Clinical Science Building. Changes will go into
effect Jan. 1.
Additionally, Medical Center employees are invited to attend the annual
Benefits Fair from 10 a.m. to 4 p.m., Oct. 19, Children’s Hospital
lobby. An informational booklet that reviews all changes will be
available soon. HR also plans to conduct several informational seminars
on benefit enrollment throughout October. Details to follow.
Employees can read about enrolling, changing or updating their benefits
by visiting the Human Resources page on the Medical Center Intranet http://mcintranet.musc.edu/hr/benefits/enroll.htm.
Workers’
Comp Policy Changes
Eric Frisch, employee relations and training manager, discussed
revisions made to the Medical Center’s Human Resources Workers’
Compensation policy. Frisch cited that most issues relating to Workers’
Compensation can be handled with information and improved
communications. Therefore, he encouraged all managers and supervisors
to be familiar with their department’s protocol if/when an employee is
injured on the job. The policy defines the responsibilities of
supervisors/managers, the employee and Employee Health Services in the
event of a work-related injury.
- A provision for injured employees who refuse to seek
medical treatment. The supervisor/manager must complete and submit an
ACCORD form to Employee Health Services.
- Following an on-the-job injury, the employee must use MUSC
Employee Health and MUHA Emergency Department as the initial provider.
- Temporary employees are eligible for workers compensation
but are not eligible for administrative leave as provided in the PTO
policy.
- Medical services approved in advance by Workers’
Compensation will be reimbursed.
- A department must provide restricted duty for workers’ comp
permanent employees for 60 calendar days. Temporary employees will be
assessed on a case-by-case basis.
- If a department is unable to accommodate an employee with
restrictions, the Clinical Staffing Office will serve as a clearing
house for placement of both clinical and non-clinical employees with
restrictions. Contact the Staffing Office for more information,
792-8375.
- The home department will continue to pay for the injured
employee’s salary even when an employee works in another area.
PEACH
Form Roll Out
Pam Marek, Decision Support Services, announced plans for the Planning,
Establishing and Activating Clinical Housing (PEACH) form roll out. If
a department or unit needs to arrange patient bed accommodations within
an area, a PEACH form will be required. Working with PEACH committee
members Sherrie Spencer, Georgia Hicks and Vicki Marsi, the team
defined their goal of improving communications between departments and
clarifying needs by creating an electronic form and establishing a
system to properly manage and respond to bed requests.
To begin, the committee hosted two roundtable meetings to finalize
details about the electronic form and discuss other recommendations. As
a result, the committee discussed the value of communicating with
primary and secondary notification teams throughout this process.
Examples of first notification groups are: physical plant, bed
management, biomed, revenue systems and central supply. Secondary
notification groups may include Meducare, patient transport, therapies,
medical records and pastoral care.
To prepare for the upcoming PEACH form roll out, the committee has
coordinated a training schedule throughout September: Sept. 25, 8 to
9:30 a.m. and 10 to 11:30 a.m.; Sept. 26, 8 to 9:30 a.m. and 10 to
11:30 a.m.; Sept. 28, 8 to 9:30 a.m. and 10 to 11:30 a.m.; Sept. 29, 8
to 9:30 a.m. and 10 to 11:30 a.m. Training classes are limited to eight
students. Call Pam Marek at 792-8793.
The PEACH forms can be found on the MUHA Intranet at http://www.musc.edu/medcenter/formsToolbox/peach/.
ACC
Update
Bill Spring, Heart & Vascular Center administrator, presented on
the progress of the Phase 1 Action Coordinating Committee (ACC). Spring
acknowledged the many hours dedicated by Medical Center staff focused
on the operational effort for the new hospital facility. Working with
Kurt Salmon & Associates (KSA), Spring praised the progress made by
the 12 implementation teams and 30-plus sub-groups involved in this
effort. KSA’s purpose is to help define team roles, assist in the
overall planning process, plus conduct presentations to the Medical
Center executive director’s senior steering committee on the group’s
progress. Spring provided scheduling details of the implementation
teams and sub-groups. Spring also recognized the daily efforts of Tonya
Hazelton who helps coordinate and manage ACC group activities and
operational progress. Finally, Spring unveiled the committee’s Web page
which features a FAQ section and other information at http://dev.muschealth.com/ACC/faq.htm.
APOC
Update
Mark Daniels, APOC program manager, reported on the progress of several
ongoing clinical projects including the Sept. 19 activation of the ED
tracking board at the main hospital, pediatrics and CMH. Clinical
documentation project coordinators also held a meeting on Sept. 19 with
more than 50 nurses in attendance. An open house with clinical staff
will be scheduled for October to allow participants to share opinion
regarding workflow, documentation and assessment issues. The
perioperative system is scheduled to go live in February. The pharmacy
replacement system activation has been postponed from its September
activation date due to system problems. Members of the order management
project recently traveled to Duke University to observe their system.
Duke processes more than 10,000 orders daily using a McKesson product.
An on-site order management assessment has been conducted and the
timeline for this project remains to be completed by summer 2007.
Health
1st Update
Annie Lovering, MUSC Wellness Coordinator, outlined plans for Wellness
Wednesdays held each Wednesday from 10 a.m. to 1 p.m. at the Children’s
Hospital Lobby or other designated locations. Topics are selected on
behalf of improving employee health and wellness.
Lovering also spoke about Prevention Partners, a division of the state
of South Carolina’s Employee Insurance Program. They provide multiple
programs and activities that are for free or available at a low cost
for employees.
- Low-cost ($15) health screening, which provides a complete
health risk survey that includes BP test, lipid profile, and complete
lab work (a $200 value). Results will be mailed directly to the
employee.
- “Developing a Healthier Lifestyle” workshop will be held
from noon to 1 p.m., Oct. 5 at 2 West Amphitheater. The program is
structured in two, 45-minute sessions. To register, e-mail
health1st@musc.edu.
Friday, Sept. 22, 2006
Catalyst Online is published weekly,
updated
as needed and improved from time to time by the MUSC Office of Public
Relations
for the faculty, employees and students of the Medical University of
South
Carolina. Catalyst Online editor, Kim Draughn, can be reached at
792-4107
or by email, catalyst@musc.edu. Editorial copy can be submitted to
Catalyst
Online and to The Catalyst in print by fax, 792-6723, or by email to
catalyst@musc.edu. To place an ad in The Catalyst hardcopy, call Island
Publications at 849-1778, ext. 201.
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