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Letters of gratitude to Dr. Ray Greenberg, staff I (we) have received many letters commending MUSC faculty and staff for outstanding patient care.   These letters, or excerpts from letters, from patients and their families provide ample evidence of their high regard for our clinical services. I am pleased to share some of them with you, and recognize those who are providing skilled and compassionate care. —MUSC President Ray Greenberg, M.D., Ph.D. Dear Dr. Greenberg, I had to let you know about a positive experience I had when meeting Dr. John Glaser of the MUSC Orthopaedic Department.   I needed the service of an orthopaedist and was referred to Dr. Glaser, who saw me without delay. Despite there being a great number of people in the waiting area, I was promptly taken into an examining room where the nurse and resident performed an efficient preliminary evaluation. Without delay, Dr. Glaser entered the room. I was impressed with his demeanor, professionalism and knowledge in evaluating my problem and helping in its resolution.   MUSC is such a fine institution, so full of caring and dedicated physicians and support personnel. I hope all Charlestonians realize what a treasure we have in our midst. Dear Ms. Lisa Montgomery and Sam Chaney, Let me begin by saying I am the son and brother of physicians. My wife was a nurse as is her sister. Her mother and two aunts were nurses. I have been around medical care all my life and I know what compassionate, caring, professional medical care looks like. That is exactly what I experienced during my wife's final days.   I could not have asked for any better care for my wife  or any more compassionate care for me and my family during those difficult days. The nurses and doctors were outstanding in every way. The receptionist in the waiting room of the Neurosurgical ICU was helpful and courteous to us all. Dear Susan Riddle, Thank you for the care and compassion you extended to me during my stay at the sleep lab. You went to great lengths to explain what was happening to me. My beloved cats never told me I snored, so I never knew it. I am now able to sleep better at night and feel much more rested. Dear Dr. Greenberg, I am writing to you to express not only my gratitude for the medical care provided to my wife but also to bring to your attention the extraordinary efforts employed by the Pulmonary and Critical Care Division.   During the past two years my wife has suffered through an astounding array of misdiagnosis and futile treatment plans. She was eventually diagnosed with Systemic Lupus Erythematosus (Lupus). Eventually she was referred to Dr. Steven Sahn. Dr. Sahn listened to my wife and reacted with care, compassion and concern to all she had to say. He then set in motion a plan of investigation that concentrated on the observable facts rather than on exotic theories of injury. Dr. J. Terrill Huggins led the efforts of providing a diagnosis thoracentesis, which also provided immense therapeutic relief to my wife. Dear Dr. Greenberg, I am very proud to write this letter and detail the exceptional care received by my husband during his hospital stay. Dr. Benjamin Clyburn worked my husband into his busy clinic schedule and worked tiredlessly to ascertain the etiology of his condition. My husband is quite young and we were shocked to learn he had a large cell carcinoma. Prior to giving us the news, Dr. Clyburn had already contacted the specialists who would be eventually caring for my husband.   The reason for the letter is because I have not gotten the chance to express my appreciation for all he has done for us. Perhaps you can tell him for us. Dear Dr. Ray Greenberg, This past Saturday my wife experienced some chest pain to the extent that I took her to the emergency room at MUSC. Upon arrival, she was immediately taken to the ER where nurses (Jodi and Bobbi) quickly did an EKG and bloodwork. They were friendly, personable, warm, informative and it was obvious they enjoyed their roles in the ER. Too often ER visits can be difficult, however, you should be very proud of how your ER team handled our visit. Dear Ray Greenberg, My husband was under the care of your Joint Replacement Unit (2E) a few months ago. This was a difficult time for our family since my husband not only had bilateral knee replacement, but also a heart attack and internal bleeding.   Everyone on the unit was kind and professional; however, Christine Walker (Therapeutic Services/Joint Replacement Unit) is extraordinary. Her compassion far exceeds her job description.     Friday, Sept. 8, 2006 Catalyst Online is published weekly, updated as needed and improved from time to time by the MUSC Office of Public Relations for the faculty, employees and students of the Medical University of South Carolina. Catalyst Online editor, Kim Draughn, can be reached at 792-4107 or by email, catalyst@musc.edu. Editorial copy can be submitted to Catalyst Online and to The Catalyst in print by fax, 792-6723, or by email to catalyst@musc.edu. To place an ad in The Catalyst hardcopy, call Island Publications at 849-1778, ext. 201.