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MUSC Excellence at the College of Medicine/UMA Dear Colleagues, MUSC Excellence is now well under way in the College of Medicine and UMA. LDI #3, “Professionalism” held Sept. 7 was a success with more than 300 leaders and guests attending the session.   Our key learning objectives for the day were: Understand the importance of professionalism and the role it plays in achieving Excellence; Understand the importance that diversity has in our quest for Excellence; Understand why it’s important to outline what the culture will look like and feel like—standards set this foundation; Understand the importance of faculty and staff satisfaction; and Continue the tradition of quarterly leadership training.   The box (right) summarizes key objectives from the presentations as well as your take home assignments. Presentations from the LDI can be found on the MUSC Excellence LDI Web site at http://www.musc.edu/excellence. You need to enter your NetID and password to access the site.   Finally, LDI #4 “Performance” will be held Dec. 7 at the Omar Shrine in Mount Pleasant. Thank you for your commitment to our journey towards Excellence.   Respectfully, Bruce M. Elliott, MD Senior Associate Dean, College of Medicine Physician Champion, MUSC Excellence Leadership Development Institute #3—“Professionalism” Key objectives Professionalism—Jordan Cohen, M.D. The ethic of professionalism is invaluable to medicine—and to the public it is pledged to serve The ethic of commercialism is destined to replace medical professionalism unless physicians reassert the profession’s core values Medical education has a critical role to play if professionalism is to be preserved The key to valuing the profession is to profess andlive its values Professionalism at MUSC—Barbara Tilley, Ph.D. Importance of recognizing and respecting professionalism in our interactions with colleagues Standards—Dr. Fred Crawford, Edward Hay Understand importance of Standards of Behavior Mission possible: The 10 - 5 Challenge!—Make eye contact and smile at 10 feet, say “hello” at 5 feet Diversity as a Component of Professionalism—Deborah Deas, M.D. Recognize COM success in diversity Diversity is a key pillar goal and ultimately improves our quality Understand the importance of diversity Employee Satisfaction—Don Dean and Bill Hueston, M.D. Focusing on employee satisfaction and it’s importance Reviewing the results Managing the results effectively Faculty Satisfaction—Peter Kalivas, Ph.D. Understand why research faculty satisfaction is different Work toward improving research faculty satisfaction Purpose of the “To Do List” Reference tool to capture key learning at training sessions Ensures accountability is built into assignments Links and “connects-the-dots” between behaviors and actions taken with outcomes To Do List takeaway assignments (http://www.musc.edu/muscexcellence/source/LDI3/To%20Do%20List.pdf) Professionalism: Read the commentary by Dr. Cohen, “Alliance Between Society and Medicine: The Publics’ Stake in Medical Professionalism” Diversity: Read “Cultural Competence in Interdisci-plinary Collaborations: A Method for Respecting Diversity in Research Partnerships” Standards: Post the 10-5 Challenge flyer and roll out the 10-5 Challenge in your work area Employee satisfaction: Roll out Press Ganey results to employees in your work area Faculty satisfaction: Develop action plan for rolling our results to departmental Rounding for outcomes: Continue rounding, use logs and scouting reports, review results of rounding in regular supervisory meetings Recognition: Continue to write thank you notes Communication: Visit http://www.musc.edu/muscexcellence for LDI reference materials     Friday, Oct. 12, 2007 Catalyst Online is published weekly, updated as needed and improved from time to time by the MUSC Office of Public Relations for the faculty, employees and students of the Medical University of South Carolina. Catalyst Online editor, Kim Draughn, can be reached at 792-4107 or by email, catalyst@musc.edu. Editorial copy can be submitted to Catalyst Online and to The Catalyst in print by fax, 792-6723, or by email to catalyst@musc.edu. To place an ad in The Catalyst hardcopy, call Island Publications at 849-1778, ext. 201.