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MUSC Excellence at the Medical Center Leaders recognized, referral bonus available Service: Serving the public with compassion, respect and excellence AIDET Blitz in the Children’s Hospital MUSC women’s and children’s administration is conducting an AIDET Blitz twice per week throughout nursing units.   The goal of the AIDET Blitz is to remind staff of the importance of AIDET (Acknowledge the patient; Introduce yourself, your skill set, your professional credentials and your training; Duration with an explanation of the test and how long it will be to complete; Explanation of the test and what to expect; Thank you for choosing MUSC) and its role in patient and family satisfaction. An AIDET rounding cart is supplied with candy, snacks, soft drinks, and prizes. Nursing staff are encouraged to answer a question about AIDET and select a prize. This facilities interaction and discussion about the use and importance of AIDET in daily practice. AIDET Blitzes are conducted for day and night shift staff.   MUSC administration has found the AIDET Blitzes to be very successful, and have received positive feedback from staff. It is consider a real “win” for patients and families. People: Fostering employee pride and loyalty Benefit of the month: double referral bonus for registered nurse recruitment The three-month RN recruitment campaign continues until Jan. 7. MUHA  will continue to double the current employee referral bonus for RNs hired for selected units.   Any medical center (MUHA) employee who refers a permanent full time nurse with at least one-year of experience is eligible to receive $2,000 if the referral is hired by one of the following units: Main OR, Institute of Psychiatry, 7East (Neurology/Neurosurgery Unit), Digestive Disease Acute Care Medical/Surgical Unit or Digestive Disease Intensive Care Unit. Current employee referral program rules, regulations and pay-out terms apply. See a manager for details or call Human Resources at 792-0819. Offer ends Jan. 7. Pillar awards presented at Leadership Development Institute (LDI) The MUSC Excellence pillar awards were presented to leaders whose performance stands out as a demonstration of MUSC Excellence values and/or creates very good results that positively impact one or more of MUSC pillar goals.   The results of their actions are specific and measurable. Stuart Smith and his administrative team announced the quarterly winners as a part of the Reward and Recognition program during last week’s LDI. The awards include an individualized pillar trophy and a certificate. Congratulations to the following leaders: Natalie Ankney, manager, Heart and Vascular Center—Award for Quality Meredith Sanders, Outreach and Marketing coordinator, Children’s Hospital and Women’s Services—Award for Service Paul Bush, PharmD, director, Pharmacy Services— Award for People Judi Bucknam, manager, Ambulatory Care Services—Award for People Sharon DeGrace, director, Clinical Services— Award for Quality Quarterly service support winners recognized Quarterly patient satisfaction banners were awarded a few weeks ago to the clinical areas. During the Dec. 5 LDI, the quarterly patient satisfaction award winners announced the support department that helped them to reach their patient satisfaction scores.   The following support areas received their banners: Inpatient areas 7C Children’s Hospital and Perinatal Services (99th percentile) recognized Occupational Therapy; 7E Adult Hospital (69th percentile) recognized Environmental Services; and 4N CDAP Institute of Psychiatry (64th percentile) recognized Facilities Management. Outpatient areas Pediatric GI (70th percentile) recognized Rutledge Tower Transportation; Adult Maxillofacial (99th percentile) recognized Ambulatory Care Registration; Hollings Cancer Center Thoracic Surgery (97th percentile) recognized Radiology   Highest Staff Satisfaction-Support Services Department of the quarter—Communications Call Center. Friday, Dec. 14, 2007 Catalyst Online is published weekly, updated as needed and improved from time to time by the MUSC Office of Public Relations for the faculty, employees and students of the Medical University of South Carolina. Catalyst Online editor, Kim Draughn, can be reached at 792-4107 or by email, catalyst@musc.edu. Editorial copy can be submitted to Catalyst Online and to The Catalyst in print by fax, 792-6723, or by email to catalyst@musc.edu. To place an ad in The Catalyst hardcopy, call Island Publications at 849-1778, ext. 201.