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Letters of gratitude to MUSC staff, faculty I (we) have received many letters commending MUSC faculty and staff for outstanding patient care and assistance. These letters, or excerpts from letters, from visitors, patients and their families provide ample evidence of their high regard for our services. I am pleased to share some of them with you, and recognize those who are providing skilled and compassionate care. —MUSC President Ray Greenberg, M.D., Ph.D. Dear Jennifer Shambrook, Thank you for a wonderfully organized educational experience [the South African Delegation Study Tour]. It was most productive and informative and we have been provided with some great ideas. You, your department, Mary Helen Yarborough, Vanessa Hill, and anyone else involved in the preparation of the tour made it all possible and we will forever be thankful. Dear MUSC, On the morning of one of my darkest days, I found a place between heaven and earth where people scared and worried with no place to go can find help. In a twilight room with dim lights flashing, soft alarms sounding, and a Quiet Please light hanging from the ceiling I found a team of angels working tirelessly to repair children who made a hard journey to be with us. Along with their skills, was their earnest love and compassion which gave me hope. The place I found was the Neonatal ICU of the Children's Hospital. Ms. Sarah King, My grandfather recently had triple bypass surgery at MUSC. He wanted me to pass on to the staff at MUSC, 'I must tell you that should I ever have to have another major surgical procedure, I will have it done at the Medical University of South Carolina, even if I would have to travel halfway around the world. The treatment and care I received from them has been nothing but phenomenal, in light of the fact that everyone from the janitorial department to the head of the Cardiac Surgery Department are patient-oriented. Dear Dr. Greenberg, I want to thank Candice Demers, R.N., for caring for my step-father. I observed something special that day when I met her; something that is rare these days, something genuine. I witnessed a superior level of professionalism, understanding and heart-felt love from Candice. It was very inspirational to watch her working in `the zone,' where the only thing that mattered was the well-being and comfort of her patient; she even comforted me! She possessed qualities only great nurses possess, and I strive to reach that level of professionalism in my profession. Dear Dr. Greenberg, I would like to take this opportunity to comment on how wonderful your staff was while my daughter was a patient at The Children's Hospital. All the doctors, nurses, nursing assistants and medical students assigned to her in the PICU and the 7C Unit were very professional, compassionate and showed so much empathy towards her, my husband and myself. Gina Iacovella-Alderson, the medical student assigned to my daughter, was out of this world. Her professionalism and mannerism were more than anyone could ask for, and if the way she was with us is any indication of how she will be in the future, she will be an outstanding doctor. When my daughter was recovering, she was able to visit the Atrium several times, and Morgan from Child Life visited her on several occasions. She was very professional and had a wonderful way of dealing with children. She helped make our very difficult situation easier to deal with. Dear MUSC, I was diagnosed with breast cancer in November and have been treated at MUSC for the past few months with compassion and kindness. I was very apprehensive over the possibility of breast cancer when I went to Mammography for a second mammogram and biopsy, but everyone was very reassuring and sympathetic: Estelle, the receptionist; Theresa, a nurse; and especially Jennifer Honeycutt, who even telephoned me at home after the weekend to see how I was doing after the needle biopsy. Dr. Costello was particularly helpful in overseeing all of the diagnostic screening in a timely fashion and has an excellent team. The Hollings Cancer Center is outstanding and provided me with excellent care before and after surgery. The meetings with Drs. David Cole, Rayna Hall and Buddy Jenrette have shown excellent professional medical care as well as compassion. Jennifer Page has efficiently coordinated all my appointments and treatments and is always patient and positive. I congratulate you on the level of care, the confidence they inspire, and their kindness to me as a person. I shall begin radiation therapy in a week or so and hope to be a “former patient” soon, but I shall not forget the excellent care I received at MUSC. We are fortunate to have a teaching hospital of such quality. Thank you.     Friday, March 9, 2007 Catalyst Online is published weekly, updated as needed and improved from time to time by the MUSC Office of Public Relations for the faculty, employees and students of the Medical University of South Carolina. Catalyst Online editor, Kim Draughn, can be reached at 792-4107 or by email, catalyst@musc.edu. Editorial copy can be submitted to Catalyst Online and to The Catalyst in print by fax, 792-6723, or by email to catalyst@musc.edu. To place an ad in The Catalyst hardcopy, call Island Publications at 849-1778, ext. 201.