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Currents To Medical Center Employees: The next town hall meetings are scheduled for July 23 to Aug. 1. Details on times and locations are included in this newsletter.   The tentative agenda for the upcoming town hall meetings includes:  review of our fiscal year 2006/07 goals; overview of the FY 2007/08 goals; new employee perspectives survey plan; pay plan update; explanation of “High/Middle/Low” conversations; and other topics of interest. Attendance is strongly encouraged.   A summary of the April town hall meetings is posted on the MUSC Excellence Web site (http://mcintranet.musc.edu/muscexcellence/townhall/townhall.htm). The April town hall evaluations were generally positive but clearly we have opportunities for improvements. A total of 1,029 individuals attended the April town hall meetings and 976 completed the evaluations.   Following are some examples of the April town hall meeting evaluation findings. More employees are feeling that they receive praise and recognition for doing a good job (increase from 70 percent to 81 percent from previous town hall meeting). There has been an increase in the percentage of employees who feel they receive sufficient feedback (71 percent to 79 percent). The percentage of employees who feel they have the tools necessary to provide quality service increased (79 percent to 85 percent). Hopefully the town hall meeting evaluations are a good measure of the direction of the overall organization. We need to continue to improve attendance. Check out the MUSC Excellence website for more details on the April town hall evaluation findings.   Thank you very much. W. Stuart Smith Vice President for Clinical Operations and Executive Director, MUSC Medical Center July Town Hall meetings Monday, July 23, 3:30 p.m., IOP Auditorium; Tuesday, July 24, 6:45 a.m., Room 100 Basic Science Building; Wednesday, July 25, 11:30 a.m., 3 and 6 p.m., SEI Auditorium; Thursday, July 26, 2:30 p.m., SEI Auditorium; Friday, July 27, 7:30 and 11 a.m., 2West Amphitheater; Monday, July 30, 3 p.m., 2West Amphitheater; Tuesday, July 31, 10 a.m. and 1 p.m., 2 West Amphitheater; Wednesday, Aug. 1, 7:30 a.m., IOP Auditorium and 2 p.m., 2West Amphitheater. Service—Serving the public with compassion, respect and excellence Requesting Accounts Christine Williamson, Information Systems customer service manager, unveiled new processes for staff relating to opening of new accounts for Lynx, WebApps and GroupWise, featuring Net ID.    All new employees, students, faculty and staff are  provided with a Net ID. Mangers should direct users to register their ID, assure that accounts are present and passwords have been set.   Managers can call 792-9700 during business hours to add the application to the WebApps account. Each department’s administrative assistant will be designated to add the application to this account.   For GroupWise users, managers are reminded to submit information electronically. Visit the Information Services Web site, select Account Forms; select GroupWise and submit request. Once submitted, the manager will receive an e-mail confirmation, tracking number and an estimate as to how long an account will be created. Once created, another representative closes the record.   Starting July 9, Information Services will cease processing any paper form account requests. All paper requests faxed and submitted automatically will be shredded and destroyed. eCareNet Update Clinical Documentation Project: Currently supports four areas:  24-hour record, admissions assessment, plan of care and patient family teaching record. System is live in 9PCU, 2CCV and 4CTI (as of June 20). In 4CTI, Phillips monitors were replaced. The monitors are linked directly to McKesson Clinical Documentation System allowing staff to document real-time data directly into the system. The next units to roll out will be CCU and 10E/10W scheduled in July. Perioperative and Anesthesia Project: This system is already installed in the main ORs and replaces SurgEServe and includes other features and functions. The scheduling portion will be added in the Ambulatory ORs. Installation of the Anesthesia and PACU manager systems, integrating their equipment and data, will be conducted in July followed by installation of remaining components in the Ambulatory ORs. The McKesson Portal, used to evaluate data, has been rolled out in a limited capacity. Physicians currently use this product to review clinical documentation (on units that are live). Other clinical information can still be accessed using OASIS. Computerized Physician Order Entry: Base orderables are complete. About 67 order outlines or sets (similar to preprinted individual order forms) were established. The project will go live for  cardiology in 2CCV on Aug. 14. Bedside Med Administration Project: Devices are being evaluated. We are currently planning on using the Motion Computing  C-5 device, a single, portable tablet unit featuring an integrated scanner that can dock on top of med carts. Coordinators are looking at an August/September go live date.  Training will be forthcoming. MedUWay Project: Paul Bush, Pharmacy Services, announced that there will be a MedUWay presentation at Noon, June 2 in 2West Amphitheater. The topic will include the CPOE system, Bedside Medication Administration system and the perioperative and anesthesia systems. People—Fostering employee pride and loyalty HR update Helena Bastian, Human Resources director, reminded the group of June’s Benefit of the month, Long Term Care Insurance. This coverage is available to benefits eligible employees, their spouse and parents. The insurance assists in covering individuals who require long-term care for daily life activities such as dressing, bathing and eating and offsets expenses for nursing home care and/or incapacitated nursing care. Eligible employees should contact Human Resources at 792-0826. Bastian announced that New Employee MUSC Excellence training is being conducted for new employees hired as of March. It is the responsibility of the manager to ensure that employees sign up via CATTS and attend. New nurse graduates hired between April and July 1 also would receive training on July 3 as part of the RN residency program; however, they also need to register via CATTS. Finally, Bastian reviewed elements that were revised in the Human Resources Disciplinary Action Policy #45. Managers were instructed to review policy revisions with their staff and to contact Human Resources for assistance.  Education Roll-out update Laurie Zone-Smith, Ph.D., R.N., clinical services administration, announced that access to the Education Roll-out Committee’s Web site is available using an MNA Net ID.      Clean up continues for the Cost Centers with No Completed Reviews and the validation database. Visit http://mcintranet.musc.edu/clined/Ed%20Roll-Out/index.htm.   Results from the June 7 meeting included a revision to Policy C-61 Medication and IV administration. The process for wasting the controlled substances with transdermal patches was omitted. The process specifies that used patches should be folded in half, sticky sides together, and discarded in a sharps container and documented on the MAR. Revisions for Policy C-75 Central Venous Catheters are being conducted. Other topics reviewed include iSTAT Blood Gas Tips and Tricks and AdminRX. Finally, new forms are now available through the committee’s Web site http://www.musc.edu/clined/Ed%20Roll-Out/minutes.htm. Growth—Growing to meet the needs of those we serve ACC update Dedication of the new Ashley River Tower (ART) is scheduled for Oct. 12 with a projected opening date of December. The project’s primary electrical subcontractor was replaced in May and another subcontractor has taken over to meet the project timeline. Parking at ART: Several hundred parking spots at the County Garage will be vacated to make room for visitor parking of inpatient/outpatients and family members. An elevator also will be installed in the garage. An accreditation subcommittee led by Lois Kerr, accreditation manager, will help coordinate a site visit with the Joint Commission who will conduct an environment of care review of the new Ashley River Tower facility. Room changes in the new facility, due to Service Line realignment, will move 11 ICU beds on 3E Nursing Tower to the DDC while 10 ICU beds in 4W will become part of Heart & Vascular Services. This change consolidates the Heart & Vascular intensive care areas. Announcements Ralph Greene is the new director of Treasury Services and Tax Management, while Faye Brownlee is interim director of Fiscal Services. Brian Fletcher was named Clinical Services Disaster Preparedness coordinator in Critical Care and Emergency Services. Melissa Feather, R.N., will replace Fletcher as clinical manager of Meducare. Contrenia Haynes joined Volunteer Services. She will help implement the employee discount and Perks program and will assist in event planning for MUSC Excellence’s Reward & Recognition and Employer of Choice teams. Jason Robeson was named coordinator of interpreter services and cultural competency in the Center for Professional Development and Clinical Education Resources. As of July 1, Robeson will replace Karen Rankine, who will become Human Resources organization education and development manager.  Kelli Garrison, PharmD, is the new manager of medication use policy and informatics in the Department of Pharmacy Services. This position combines responsibilities the department's Drug Information, Outcomes Management and Pharmacy Information Systems. The July 3 Hospital Communications Meeting was canceled.     Friday, June 22, 2007 Catalyst Online is published weekly, updated as needed and improved from time to time by the MUSC Office of Public Relations for the faculty, employees and students of the Medical University of South Carolina. Catalyst Online editor, Kim Draughn, can be reached at 792-4107 or by email, catalyst@musc.edu. Editorial copy can be submitted to Catalyst Online and to The Catalyst in print by fax, 792-6723, or by email to catalyst@musc.edu. To place an ad in The Catalyst hardcopy, call Island Publications at 849-1778, ext. 201.