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ART parking plan offers choices,
to The Catalyst
It’s a squeeze.
People driving to the new Ashley River Tower (ART) will bring more cars
onto the already crowded Charleston peninsula. Designing an efficient
and convenient way to park them is a Rubik’s Cube of a problem for
MUSC’s Office of Parking Management.
Parking Management director Melinda Anderson sat down with The Catalyst
recently to lay out an overview of parking on the MUSC campus in light
of changes that have come with the opening of ART.
Several years ago, MUSC purchased the garage owned by Charleston
County, now called the Courtenay Drive Garage, to provide parking
services to Ashley River Tower. Employees who are transferring work
sites to ART will be eligible for a personal parking relocation to the
Courtenay Drive Garage if they currently park in an on-campus location.
Anderson said that employees who do not park in the MUSC system, or who
park in off-campus locations, should plan on continuing their current
commuting and parking arrangements.
There’s a limit to the number of cars the Courtenay Drive Garage can
handle, so Parking Management will make the transfers in two phases.
In Phase 1, employees who currently park in locations most distant from
ART, namely the Rutledge Tower Garage and the Church of the Holy
Communion parking lot, will have their parking transferred to the
Courtenay garage on Jan. 28.
In the second phase employees, who currently park in the President
Street Garage or in other MUSC on-campus locations closer to ART than
the Rutledge Tower and the Church of the Holy Communion locations, may
choose to stay where they are, transfer to the Courtenay garage as
spaces become available or wait for the Bee Street Garage, which now is
under construction; to open in the fall.
Anderson said that employees eligible for parking transfer are being
notified by the Office of Parking Management. She said that employees
may visit the parking office on the second floor of the President
Street Garage, but in most cases the issuing of decals and access cards
will be handled by mail.
Any employee, who believes he or she is eligible for transfer, but is
not notified, should contact Debby Humbert at the Office of Parking
The Courtenay Drive Garage will be available for employees who work
nights and weekends. The garage will be open for after-hours employee
parking from 4:30 p.m. to 8:30 a.m. Monday through Friday, and for 24
hours on Saturdays, Sundays and major holidays. Although there is no
monthly fee for parking in the after-hours program, the parking office
requires an annual registration fee of $20.
Employees who already are registered for the central campus after-hours
program will not be charged for changing to the Courtenay Drive Garage,
but they will be required to return their Ashley-Rutledge access card
and hang tag to the Office of Parking Management.
To register for the Courtenay Drive Garage after-hours program, an
after-hours form can be obtained at the Parking Management office on
the second floor of the President Street Garage or by accessing Parking
Management’s Web site at http://www.musc.edu/businessservices/Parking/.
On-call team managers should contact Humbert to make arrangements
to participate in the on-call parking program established for ART.
An area under ART has been set aside to meet the short-term needs of
MUSC deliveries and services. To gain access for their vehicles to make
deliveries and pickups and to provide building services, department
managers should request permits from the Office of Parking Management.
The departmental/vendor parking permit request form can be found on the
parking office Web page, http://www.musc.edu/businessservices/Parking.
It should be completed in as much detail as possible and faxed to the
OPM departmental permit coordinator at 792-6195.
Patients and visitors to ART will find reserved parking on the third
floor of the Courtenay Drive Garage. ART patients and visitors may park
anywhere in the garage but are asked to take the elevator or stairs to
the third floor where a walkway connector leads from the garage to the
Parking for ART patients and visitors who are handicapped, and visitors
who are transporting handicapped individuals, is provided under the ART
hospital. Patients and visitors will enter the under-hospital parking
area from Charleston Center Drive. Access to the hospital is by
elevator from the center of the under-hospital parking area.
The hospital offers courtesy parking to outpatients. Outpatients should
bring their parking facility tickets with them to their appointments so
that the tickets can be validated. When exiting the Courtenay parking
garage, or the under-hospital parking area, they should present the
ticket to the attendant at the garage exit just as they do elsewhere at
“Inpatient parking will be handled a little differently than how it is
handled now in the other hospitals,” Anderson said. The hospital offers
a reduced parking rate to inpatients and their families and visitors.
Before leaving the hospital, inpatients and visitors should stop by one
of the two customer service desks located in the hospital lobby. The
person on duty will attach an identifier that informs the cashier that
the transaction should be charged at the reduced rate.
“There is not a central point at the main hospital where a customer can
conveniently obtain the reduced rate for visitor parking as there is at
ART,” she said. “When the customer gets to the cashier booth, the
cashier has to ask for a patient room number and last name. It’s
awkward and people don’t always understand why we need that
information. We hope to be able to implement this centralized service
at our other hospitals after we see how successful it is at ART.”
With the opening of ART, many employees and students have new
transportation needs. To meet those needs, Transportation Services
director Steven Mengler listed changes in MUSC’s bus service.
“Amended and supplemented,” he said.
To begin with, the ART facility location is on an existing bus
route—the Ashley Avenue route. “We’re moving the morning bus stop
adjacent to the ART facility, rather than having it out on Courtenay
Drive,” Mengler said. That location is accessible only by Bee Street
and by midday will move to Courtenay Drive to avoid frequent afternoon
and evening flooding. Also the Courtenay stop is accessible by a number
of routes, should it become necessary.
Transportation Services will be adding a third bus to its Ashley Avenue
route in February. “With a third, there will shorter intervals between
buses, less waiting and more seats,” Mengler said. “We’ll do that by
removing the bus from the Jonathan Lucas route and have CARTA come in
and replace us, which runs in conjunction with MUSC and mimics our
Jonathan Lucas route.”
Also, CARTA will add a bus to meet increased demand. With more seats
and more pickup times needed, there will be more service to and from
Jonathan Lucas during the peak hours from 6 to 9 a.m. and from
3:30 to 7:30 p.m.
Mengler said a new vehicle coming on line will be what transportation
services calls an east-west shuttle, or a ramp-to-ramp shuttle
connecting the Clinical Sciences Building with the facility. The new
bus, a 14-seater, will run continuously in the evening hours and remain
on dispatch call at midday and other hours. “If you want it somewhere,
call us and we will move it to the location,” he said.
The schedule of the bus routes offered by Transportation Services are:
Start date: Monday, Jan. 7
- ART location to be served by existing Ashley Avenue buses.
From 6 to 9 a.m. bus (currently labeled Ashley Ave.) will drop off at
Ralph Johnson Drive, adjacent to ART (except for when Bee Street is
- After 9 a.m., the bus will pick up and/or drop off on
Courtenay Drive in front of the Wellness Center.
Start date: Monday, Feb. 4
- Bus service will be approximately every 12 minutes in the
morning peak and midday and every 15 minutes in the evening peak.
- In February, an additional ART bus will increase service to
every eight minutes in the morning peak, every 12 minutes at midday and
every 10 minutes in the evening peak.
Start date: Monday, Jan. 14
- Bus destination sign will read ART.
Start date: Monday, Jan. 14
- ART East-West Shuttle runs between the Clinical Sciences
Building ramp and the ART ramp. Service is Monday through Friday,
excluding major holidays, from 6:30 a.m. to 7:30 p.m. Shuttle will be
continuous from 6:30 to 8 a.m., and from 5 to 7:30 p.m. The shuttle is
on call from 8 a.m. to 5 p.m. Call 723-1066 for service.
- CARTA added a morning and evening peak bus to its
university route 203. This route provides service to and from the
remote parking lots and the Jonathan Lucas bus stop.
Friday, Jan. 25, 2008
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