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F&A announces Employees of the
The University’s Finance & Administration (F&A) division
celebrated the November Employee of the Month, Dec. 19, and the
December Employee of the Month, Jan. 16. The employees were
selected by the Rewards & Recognition Committee (RRC) from a list
of all eligible F&A Applause Award nominations.
Each month, F&A honors employees from the Engineering &
Facilities, Finance, and Operations departments who were nominated for
Applause awards for their commitment to excellent service.
of the Month for November
- Tina Chapman is
congratulated by Joe Maggitti, left, and Patrick Wamsley.
- Tina Chapman, Student Accounting (Finance). A summary of
Chapman’s nomination reads: “Tina practices AIDET with every student
and other customers of Student Accounting. She always has a smile on
her face even when dealing with a difficult problem. Tina goes the
extra mile to make sure all our customers feel like they are the most
important customer that we have and that we can solve any problem that
they have.” Her efforts have been an integral part of improvements
taking place in Student Accounting. Some examples of her efforts
include: improved customer service for Student Accounting; a better
product being delivered to students; better working relations with
various colleges; and the strengthened relationship of our staff.
of the Month for December
- Cheryl Brian
displays her certificate that was presented to her by Joe Avant, left,
and Stewart Mixon.
- Cheryl Brian, Occupational Safety & Health
(Operations). A summary of Brian's nomination reads: “Year after year,
Cheryl has gone beyond her Occupational Safety & Health
responsibilities to serve her fellow employees. Each year Cheryl
volunteers her personal time to administer vaccines. This year, Cheryl
provided hundreds of vaccines to MUSC/MUHA employees. In addition, she
gave vaccines at the Mass Inoculation Disaster Tent, as well as visited
several units at the Institute of Psychiatry and the main hospital to
administer their flu vaccines.”
RRC did not select an Employee of the Month for the Operations or
Engineering & Facilities divisions for November; nor did the RRC
select an Employee of the Month for the Operations or Finance divisions
- Andrew Nelson,
center, receives his certificate from John Wilson, left, and John
- Andrew Nelson, Building Engineering, Zone 4 (Engineering
& Facilities). A summary of Nelson’s nomination reads: “Andy has
sought out new approaches and different ways to achieve better customer
satisfaction with improved financial results for his zone and for MUSC
by investigating various cost-saving and cost-cutting measures.”
The nominations received did not meet the Applause criteria and
consequently were not considered in the Employee of the Month selection
process. It should be noted that nominations received by the RRC that
do not meet the Applause criteria, are normally turned into PEER
Postcards and presented to the employee in lieu of an Applause.
The Applause Employee of the Month Program was created to recognize
employees who go above and beyond normal job requirements and offer
excellent service to the MUSC community. F&A sponsors the employee
appreciation event, generally held on the third Wednesday of each
month, to recognize Applause Award nominations and PEER Postcard
milestones for service excellence.
The next F&A Employee of the Month event will be held Feb. 20.
2007 Employees of the
Every year, the University’s F&A Division Applause Program awards
one Employee of the Year winner for each of its three areas
(Engineering & Facilities, Finance, and Operations).
The winners are selected by the Rewards & Recognition Committee
(RRC) from all Employee of the Month winners from the preceding
calendar year. The RRC selected individuals for Employee of the Year
who each who received an engraved Pillar statue and a $500 employee
incentive award during the Jan. 16 Employee Appreciation Celebration.
The winners were Andrew Nelson, Cheryl Brian and Jennifer McCall
Hutson, Grants and Contracts Accounting (Finance). These three
employees’ best demonstrate the pillars of MUSC Excellence.
Nelson and Brian's edited nominations can be read in the above article.
Hutson's nomination in part read: “Jennifer McCall Hutson volunteered
to take on additional duties of a staff member that went out on
extended leave. She took on responsibilities that were somewhat
unfamiliar to her, and spent time learning the processes and procedures
of these duties well enough to keep the department’s reporting
functions moving. This resulted in extra hours of work. Jennifer’s
extra efforts were much appreciated by her department.”
The PEER (Promoting Employee Excellence Recognition) Postcard
Program awards an Employee of the Year winner from all PEER nominations
received from the preceding calendar year.
The postcard is a cumulative program. Once an employee reaches the
maximum number of postcards per calendar year (12), the employee
becomes eligible for the PEER of the Year Award.
RRC reviewed the postcard submissions for the year. There were 114
employees who received postcard nominations. Since the program was
inaugurated mid-year, only one employee reached 12 postcards to be
eligible for PEER of the Year. The winner received a certificate and a
$300 employee incentive award, which was presented at the Employee
The PEER of the Year is Gloria Rivera, University Purchasing Services
Rivera received 15 postcards in 2007. Below are excerpts of comments
made about Rivera:
“Gloria provides outstanding customer service; unwavering support on
special projects, ... helping an employee transition from MUHA to
MUSC as pleasant, easy and welcoming; she assisted a co-worker
who was out sick; helped in posting bids on the Web site; researched
and provided the necessary documentation required for certification;
helped with the reorganization of former employees office; assisted
with departmental function, going the extra mile; quickly creating RQ’s
for a special situation.”
This program was developed for F&A staff. If a division is
interested in having its own program, the RRC can assist in
establishing a program. In addition, staff members outside of F&A
can present PEER Postcards and submit Applause nominations for any
Friday, Jan. 25, 2008
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