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MUSC Excellence at the university
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Employees honored for commitment to others
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The
university’s Finance & Administration (F&A) Division celebrated
its monthly Employee Appreciation Event Oct. 15 to recognize staff from
the Engineering & Facilities, Finance, and Operations departments
who were nominated for their commitment to MUSC Excellence.
Every month,employees with qualifying nominations for the Employee of
the Quarter for the preceding month will be recognized at the monthly
Employee Appreciation Event with an MUSC Excellence gift.
On July 1, the F&A Division adopted an Employee Recognition Program
(Employee of the Quarter) to provide a way to recognize its staff. The
program nominations are based on outstanding work-related behavior or
activities relating to the five pillars of Excellence (People, Service,
Quality, Finance, and Growth).
Employee of the Quarter winners
Ralph Harrell, Engineering & Facilities
Summary of the
nomination: “Ralph has exhibited outstanding customer service on a
difficult project to make structural repairs in MUSC Parking Garage
II. This job requires the contractor to work nights to keep the
garage operational. Ralph has regularly come out three to four
nights a week to inspect the work to insure that the contractor is
providing a quality job and that the work is progressing as
planned. His vigilance has headed off several potential problems
before they became issues. At the same time Ralph has continued
to work daylight hours to insure that his other projects are running
smoothly. On at least two occasions he has taken his customer
service to an even higher level. First, with the approach of
Tropical Storm Hanna, he worked numerous after hours to insure
that the parking deck above the Parking Management Offices was
waterproofed before the storm arrived. There were no reported
leaks. On a second occasion he stayed with the contractor all
night until 5 a.m. to insure that a section of the work was completed
at the request of Parking Management. Parking Management needed
all the space they could use due to an emergency. I applaud Ralph’s
effort for a job well done!”
Rosemarie Eisenhauer, Grants & Contracts Accounting (Finance)
Summary of the
nomination: “Rosemarie's efforts in implementing our service recovery
with the Neurosciences Department was outstanding. During the
year we lost the primary grants administrator as well as the back-up
administrator for this department. I asked Rosemarie to make
Neurosciences her priority and explained the commitment we had made to
have them current by fiscal year end. Rosemarie worked
diligently, even working at home to complete this task. Because
of her hard work and willing attitude Neurosciences was able to report
an additional $1 million in revenue. To show their appreciation to
Rosemarie, the Neuro-sciences business managers sent her a dozen
gourmet cupcakes, and a message that read: ‘Rosemarie, we wish you a
happy New (fiscal) Year!’”
Yvonne Gabe, University Records Center (Operations)
Summary of the
nomination: “For three weeks last month, the Records Center was short
staffed in the records storage area and had an extremely heavy
workload. Yvonne Gabe, production supervisor, came to me and
offered her assistance to fill this void. Her staff in production was
steadily working and this allowed her some free time to help in my
storage area. She worked for three weeks re-filing charts that had been
backed up, retrieving charts for deliveries, and making the actual
deliveries to our customers. This was a big help as it kept our
customer service going and allowed my records supervisor to continue
working on his projects without further interruptions. She accomplished
the work in an efficient and expedient manner. Because of this, we were
able to get back on track with our re-files being done as they come in.
She also offered suggestions and ideas to my records supervisor since
she used to work in the Medical Records warehouse and was familiar with
these tasks. Yvonne has been quick to take the lead in coordinating
activities, also providing guidance and supervision.”
F&A Employee of the Quarter nominees
Angela Alford, Controller’s Office/Payroll Services (July); Yvonne
Gabe, University Records Center (August)—winner; Rosemarie Eisenhauer,
Grants & Contracts Accounting (July)—winner; Rose Marie Fancy,
Budget Office (August); Yvonne Grant, University Housekeeping
(September); Ralph Harrell, Engineering & Facilities
(September)—winner; Linda Mitchell, Controller’s Office/Payroll
Services (July); Donna Rychwa, Controller’s Office/Payroll Services
(July); and John True, Controller’s Office/Payroll Services (July)
Congratulations to PEER Milestone recipients
The employees for September were: Anna Corr, Human Resources
Management; Terry Harmon, Student Accounting; and Linda Simard,
Controller’s Office.
The PEER Postcard is an employee thank-you card used to recognize
fellow F&A co-workers observed practicing standards of behaviors
consistent with MUSC Excellence in the areas of service, finance,
people, quality, and growth.
The next F& A Employee Appreciation event will be held Nov. 19. Everyone is welcome.
For information about the programs, contact Joyce Oltmann, RRC
coordinator, 792-0888 or oltmannj@musc.edu; Monique C. Robinson, PEER
coordinator, 792-7225 or robinsmo@musc.edu; Anthony Dunbar, RRC chair,
792-6879 or dunbara@musc.edu; or Mellie Klinger, RRC co-chair, 792-3219
or klingerm@musc.edu.
Friday, Oct. 31, 2008
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