MUSC The Catalyst
MUSC arial view


MUSCMedical LinksCharleston LinksArchivesCatalyst AdvertisersSeminars and EventsResearch StudiesPublic RelationsResearch GrantsCatalyst PDF FileMUSC home pageCommunity HappeningsCampus NewsApplause

MUSCMedical LinksCharleston LinksArchivesCatalyst AdvertisersSeminars and EventsResearch StudiesPublic RelationsResearch GrantsMUSC home pageCommunity HappeningsCampus NewsApplause


MUSC Excellence at the university
Employees honored for commitment to others

The university’s Finance & Administration (F&A) Division celebrated its monthly Employee Appreciation Event Oct. 15 to recognize staff from the Engineering & Facilities, Finance, and Operations departments who were nominated for their commitment to MUSC Excellence.  
Every month,employees with qualifying nominations for the Employee of the Quarter for the preceding month will be recognized at the monthly Employee Appreciation Event with an MUSC Excellence gift. 
On July 1, the F&A Division adopted an Employee Recognition Program (Employee of the Quarter) to provide a way to recognize its staff. The program nominations are based on outstanding work-related behavior or activities relating to the five pillars of Excellence (People, Service, Quality, Finance, and Growth). 

Employee of the Quarter winners
Ralph Harrell, Engineering & Facilities
Summary of the nomination: “Ralph has exhibited outstanding customer service on a difficult project to make structural repairs in MUSC Parking Garage II.  This job requires the contractor to work nights to keep the garage operational.  Ralph has regularly come out three to four nights a week to inspect the work to insure that the contractor is providing a quality job and that the work is progressing as planned.  His vigilance has headed off several potential problems before they became issues.  At the same time Ralph has continued to work daylight hours to insure that his other projects are running smoothly.  On at least two occasions he has taken his customer service to an even higher level.  First, with the approach of Tropical Storm  Hanna, he worked numerous after hours to insure that the parking deck above the Parking Management Offices was waterproofed before the storm arrived.  There were no reported leaks.  On a second occasion he stayed with the contractor all night until 5 a.m. to insure that a section of the work was completed at the request of Parking Management.  Parking Management needed all the space they could use due to an emergency. I applaud Ralph’s effort for a job well done!”

Rosemarie Eisenhauer, Grants & Contracts Accounting (Finance)
Summary of the nomination: “Rosemarie's efforts in implementing our service recovery with the Neurosciences Department was outstanding.  During the year we lost the primary grants administrator as well as the back-up administrator for this department. I asked Rosemarie to make Neurosciences her priority and explained the commitment we had made to have them current by fiscal year end.  Rosemarie worked diligently, even working at home to complete this task.  Because of her hard work and willing attitude Neurosciences was able to report an additional $1 million in revenue. To show their appreciation to Rosemarie, the Neuro-sciences business managers sent her a dozen gourmet cupcakes, and a message that read: ‘Rosemarie, we wish you a happy New (fiscal) Year!’”

Yvonne Gabe, University Records Center (Operations)
Summary of the nomination: “For three weeks last month, the Records Center was short staffed in the records storage area and had an extremely heavy workload.  Yvonne Gabe, production supervisor, came to me and offered her assistance to fill this void. Her staff in production was steadily working and this allowed her some free time to help in my storage area. She worked for three weeks re-filing charts that had been backed up, retrieving charts for deliveries, and making the actual deliveries to our customers. This was a big help as it kept our customer service going and allowed my records supervisor to continue working on his projects without further interruptions. She accomplished the work in an efficient and expedient manner. Because of this, we were able to get back on track with our re-files being done as they come in. She also offered suggestions and ideas to my records supervisor since she used to work in the Medical Records warehouse and was familiar with these tasks. Yvonne has been quick to take the lead in coordinating activities, also providing guidance and supervision.”

F&A Employee of the Quarter nominees
Angela Alford, Controller’s Office/Payroll Services (July); Yvonne Gabe, University Records Center (August)—winner; Rosemarie Eisenhauer, Grants & Contracts Accounting (July)—winner; Rose Marie Fancy, Budget Office (August); Yvonne Grant, University Housekeeping (September); Ralph Harrell, Engineering & Facilities (September)—winner; Linda Mitchell, Controller’s Office/Payroll Services (July); Donna Rychwa, Controller’s Office/Payroll Services (July); and John True, Controller’s Office/Payroll Services (July)

Congratulations to PEER Milestone recipients
The employees for September were: Anna Corr, Human Resources Management; Terry Harmon, Student Accounting; and Linda Simard, Controller’s Office.
The PEER Postcard is an employee thank-you card used to recognize fellow F&A co-workers observed practicing standards of behaviors consistent with MUSC Excellence in the areas of service, finance, people, quality, and growth.
The next F& A Employee Appreciation event will be held Nov. 19. Everyone is welcome. 
For information about the programs,  contact Joyce Oltmann, RRC coordinator, 792-0888 or; Monique C. Robinson, PEER coordinator, 792-7225 or; Anthony Dunbar, RRC chair, 792-6879 or; or Mellie Klinger, RRC co-chair, 792-3219 or


Friday, Oct. 31, 2008

The Catalyst Online is published weekly by the MUSC Office of Public Relations for the faculty, employees and students of the Medical University of South Carolina. The Catalyst Online editor, Kim Draughn, can be reached at 792-4107 or by email, Editorial copy can be submitted to The Catalyst Online and to The Catalyst in print by fax, 792-6723, or by email to To place an ad in The Catalyst hardcopy, call Island Publications at 849-1778, ext. 201.