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Currents Feb. 19
To Medical Center Employees:
One of the key principles of MUSC Excellence is “Communicate At All
Levels.” Department-based communication boards are used to help with
our communication. Examples of other communication methods include
routine staff meetings, The Catalyst and Currents, MUSC Excellence Web
site and the Employee Perspectives Survey.
Our boards include the organizationwide pillar-based goals,
organizational report card, standards of behavior, benefit of the
month, department notices and other helpful information. We hope to
take the usefulness of our department-based communication boards up
Currently, posting department-specific goals is optional. We are
strongly encouraging directors and managers to ensure
department-specific goals are posted and clearly communicated. As the
communication team conducts periodic audits of communication boards, we
will ask that they provide leaders with any suggestions to improve the
clarity of the department or unit-based goals.
All leaders are required to include their departmental or
organizational unit goals in their on-line Leader Evaluation Manager
(LEM) system. If not already being used, the LEM should equip leaders
with specific information suitable for department or unit-based goals.
Plans are being made to purchase communication boards for Ashley River
Tower (ART). We will ask the Interior Design staff to provide
advice in determining suitable locations for the boards.
On another matter, 45-minute medical center town hall meetings are
scheduled Feb. 25 to March 11. At this point, we expect to schedule two
to three additional town hall meetings in ART shortly after March 11
and the expanded schedule will be announced soon.
Town hall topics, as time permits, will include: goals update;
discussion of best practices adopted by departments to achieve high
patient satisfaction results; an update on plans to improve employee
selection and retention methods; a brief summary of the current Leader
Evaluation system and plans to adopt a pillar-based evaluation system
for all employees; a backfill renovation plan for the university (main)
hospital; and other topics.
Finally on Feb. 28, we will hold an employee event to celebrate the
opening of ART. Through the hard work of many dedicated individuals we
were able to open this incredible facility ahead of the original
schedule. All employees are encouraged to take part in our celebration.
Details concerning the event are included in this newsletter.
Thank you very much.
President for Clinical Operations
Executive Director, MUSC Medical Center
People—Fostering employee pride
Kim Phillips, Trans-plant Service line administrator, reviewed upcoming
certifications affecting the Transplant Center. Beginning in
April, the United Network of Organ Sharing (UNOS) will conduct its
on-site survey of the transplant-related process. Medicare (CMS) will
also be conducting an unannounced survey sometime within the next two
years. In order for transplant centers to be certified by Medicare,
they must comply with regulations that were published in 2007. These
regulations are mandatory for all transplant centers to remain
certified by Medicare as a Transplant Program.
Like the Joint Commission hospital surveyors, Medicare survey teams
will spend three to five days with each transplant program at MUSC and
will be talking to staff and tracing patients that are receiving care
at the time of survey. The transplant team is currently collaborating
with the medical center’s Joint Commission coordinators Lois Kerr and
Terri Ellis to prepare staff for the upcoming visit. Phillips thanked
medical center staff for their time, cooperation and commitment during
this survey period.
Mark Daniels, OCIO-Patient Support Systems manager, gave a project
update on the following:
- Clinical Documentation Project (ClinDoc): The project
is live in the Med-Surg unit within Ashley River Tower (ART)—3W,
4E, 5E, 6E and 6W and all adult Med-Surg units within the medical
center—2JRU, 2MS, 6E, 6W, 7E, 7W, 8E, 8W and 10E. On March 17, plans
are for the project to go live (limited capacity) within the ICUs—ART
3E x&y, 4W x&y, 8NSI, 6MIC, 4STN, T6MI (old CTICU).
- Admin RX (Bedside Med Administration): A go-live was
established in ART’s Med-Surg units— 3W, 4E, 5E, 6E and 6W. Plans are
to incorporate a March activation of the system in 2JRU, main hospital.
Approximately 100 C5 devices and Dinamap-based carts have been
distributed. The team is working with McKesson regarding minor system
- Computerized Physician Order Entry (CPOE) Project:
Currently scheduled for an April 15 go-live pilot in ART 3W. Teams are
working with Pat Cawley, M.D., medical director, and the CPOE Steering
Committee regarding this project. Originally, CPOE was designed to
support cardiology and G.I. and plans are to work with the committee
regarding the development of new order sets and where CPOE will be
- eCareNet Viewer (OACIS): All core functionality, vitals,
I&O and medication administration data can be viewed within the
test system. Due to a vendor system software issue, the activation
schedule has been revised for a mid-April activation. This system will
serve as the foundation for managing all ICU views of assessment data.
- 2Center Admit and Medical Surgical Unit, located in the
former 2 CCV location, is conducting an open house throughout the week
of Feb. 18-22. This unit houses 10 rapid turnaround admit beds and six
general medical surgical beds to support patient care. Karen Wachsmuth,
R.N., nurse manager of 10East, is also interim nurse manager of this
- The MUSC family is invited to attend the employee event
celebrating the opening of Ashley River Tower, Thursday, Feb. 28.
Employees can attend the facility blessing and breakfast, 7:30 to 9
a.m., and a drop-in reception, 3 to 5 p.m. A shuttle will operate from
the Jonathan Lucas bus stop to the event.
Friday, Feb. 22, 2008
Catalyst Online is published weekly,
as needed and improved from time to time by the MUSC Office of Public
for the faculty, employees and students of the Medical University of
Carolina. Catalyst Online editor, Kim Draughn, can be reached at
or by email, firstname.lastname@example.org. Editorial copy can be submitted to
Online and to The Catalyst in print by fax, 792-6723, or by email to
email@example.com. To place an ad in The Catalyst hardcopy, call Island
Publications at 849-1778, ext. 201.