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MUSC Excellence at the university F&A announces Employees of the Month The University’s Finance & Administration division celebrated April’s Employees of the Month at its monthly event May 21.   Employees of the Month are selected by the Rewards & Recognition Committee (RRC) from a list of all F&A Applause Award nominations for the month.   Each month, F&A honors employees from the Engineering & Facilities, Finance and Operations departments who were nominated for Applause awards for their commitment to excellent service. Employees of the Month for April Mike Campbell, Engineering & Facilities (Engineering & Facilities). Summary of the nomination: “On April 19, Mike was in the Ashley Rutledge parking garage and came across a patient (an older woman) who was having some car troubles. She was hopelessly trying to jump start her car. Mike, a natural mechanic (Mike builds race cars as a hobby), went to work helping her out. It ended up that her starter had locked up, and he unlocked it with a couple taps of a hammer. This is a direct example of MUSC Excellence.” Rodney Hamilton, Mail Services (Operations). Summary of the nomination: “Rodney demonstrates extraordinary professionalism, ability, and an in depth knowledge, keeping the MUSC Mail Service Center operating at high levels of customer satisfaction. His honesty, integrity and excellent blend of tact and direct supervision are characteristics that make him a valued member of the F&A team. As many of the medical center departments transition to new locations across the university, Rodney is relied upon to track their moving status and coordinate closely to ensure that campus and USPS mail services would be delivered promptly. He makes it his business to find out the needs of department  or staff members and goes above and beyond to make sure customers are satisfied. Recently, Rodney developed a mail distribution process for Ashley River Tower. Rodney conducted a site survey to define specific needs in establishing a mail center at ART. When asked if he could establish mail center operations at ART, Rodney’s response was “Yes I can!” Cathy Carroll, Grants & Contracts Accounting (Finance). Summary of the nomination: “Cathy Carroll's customer service is outstanding. Her customers say it best in the following statement. ‘It is difficult to find the right words to describe the positive impact an individual has on others. I hope that this attempt to recognize Cathy for her outstanding customer service provided to the Clinical Effectiveness and Patient Safety Center provides her rewards above her expectation. As a new business manager to MUSC and the state, the learning curve has been steep and at times difficult until Cathy very willingly stepped in and provided her expertise. In my many years of experience in working with other universities and financial institutions, I have not encountered such a wonderful spirit of service and true diligence in customer satisfaction wrapped in one individual.’” All Applause nominees for the month were presented with an MUSC Excellence mug. Applause recipients for April were Anna Corr, Human Resources Management; VeLonda Dantzler, Human Resources Management; Brenda Marcelais, Parking Management; and Joyce Oltmann, Chief Operations Office.   PEER Postcard Recipient awards for April were Lisa Beattie, LaDeidra Berry, David Blick,  Lynn Bowers, Leslie Britton, Harold Capers,  Lynn A. Chajewski, Laura Cohen, Manolia Cook, Anna Corr, Jeanette Craparotta, Richard Darnell, Leroy Dempsey, John Fletcher, Karen Green, Terry Harmon, Leslie Hayes, Arthur Jenkins, Janet L. Johnson, Anna M. Jones, Kelly Lucas, Adren Phillips, Ivy Picquet, Deborah Pinson, Gloria Rivera, Monique Robinson, Patrice G. Smith, Sylvia Strickland, Kirio Watson and Joyce Williams.   The PEER Postcard is an employee thank you card used to recognize F&A employees observed practicing standards of behaviors consistent with MUSC Excellence in the areas of service, finance, people, quality, and growth.   Finance & Administration sponsors the Employee Appreciation Event, generally held on the third Wednesday of each month, to recognize Applause Award nominees and winners, as well as PEER Postcard milestones for service excellence.   The next Finance & Administration Employee Appreciation event will be held at 1 p.m. June 18 in Room 803, Harborview Office Tower. Applause nominations received by May 31 will be recognized.     Friday, May 30, 2008 Catalyst Online is published weekly, updated as needed and improved from time to time by the MUSC Office of Public Relations for the faculty, employees and students of the Medical University of South Carolina. Catalyst Online editor, Kim Draughn, can be reached at 792-4107 or by email, catalyst@musc.edu. Editorial copy can be submitted to Catalyst Online and to The Catalyst in print by fax, 792-6723, or by email to catalyst@musc.edu. To place an ad in The Catalyst hardcopy, call Island Publications at 849-1778, ext. 201.