MUSC Excellence at the medical center
Employees recognized for job well done
People: Fostering employee pride in the workplace
Employee of the Month for May
Wallace
Chamberlain (HVAC technician, Central Energy Plant). Chamberlain's
nomination reads: “On March 11, Mr. Chamberlain, who works in energy
facilities plant, received a call from Julie Paschal (who works in the
garage area under ART). Julie informed Wallace Chamberlain about the
couple having vehicle problems. Mr. Chamberlain went to the auto parts
store, purchased a fuse for a couple’s vehicle, then returned to ART
and repaired the couple’s vehicle. (Nominated
by Butch O’Brien)
Physician of the Month for May
Mark Goldblatt,
M.D. Goldblatt's nomination reads: “I wanted to express what a good job
one of our fellows did this weekend with an especially difficult case.
A 39-year-old woman with four daughters was transferred to MUSC from
Memorial Hospital in Savannah for the treatment of her severe heart
disease. She arrived on Saturday, alert although having obvious
difficulty breathing. During the next few hours we got to know her
wonderful and sweet personality and admired her desire to push through
the illness. She required intubation and later died on Sunday
afternoon. Dr. Mark Goldblatt, pulmonary fellow, did a great job with
her family and staff during her mayday. Mark arrived to the room and
was calm and collected, taking his time making decisions and often
repeating the things that had already been done so as not to repeat
orders. He also took the time to make sure that only one person was
giving orders at any given time to ensure that everybody was on the
same page and orders were clear. Dr. Goldblatt spent a great deal of
time with the family at the bedside clearly explaining everything to
the family. He began with her past history, explained how her disease
process lead to her current condition, explained what care had been
provided during her code, and her poor prognosis. After she passed, Dr.
Goldblatt spoke with the family again about the autopsy process
comforting the family with the fact that her appearance would not be
affected at her funeral. (Nominated
by Janet Byrne and Seth Long)
June DAISY (Diseases Attacking the Immune System) Award winner
The DAISY Award is given monthly to an MUSC nurse who embodies the efforts and vast knowledge required of a nurse in today’s health care system.
Created by the DAISY Foundation to recognize nurses throughout the country, the award is co-sponsored by Sandpiper Retirement Community, a continuum of care retirement community in Mount Pleasant. All DAISY Award winners receive an African Shona Tribe sculpture titled, “A Healer’s Touch,” a framed certificate, a daisy bouquet, and a DAISY Award pin.
DAISY winner,
Shannon Broach, receives an African Shona Tribe sculpture titled, “A
Healing Touch,” a daisy bouquet and a certificate. She also received
cinnamon rolls to share with staff.The DAISY winner for June is Shannon Broach, Bronchoscopy. Her nomination reads: “Shannon is the kind of person that makes everyone smile and puts everyone at ease. In an area where people are most likely getting the worst news of their life; diagnosis of cancer, that their existing cancer has spread, or that a previous cancer has returned, Shannon has a way of making people comfortable. A lot of our patients come in very nervous about the procedure and frightened about the outcome. These are the very same patients that are laughing and joking with Shannon before the physician arrives, and no matter the outcome, are the same patients that are hugging her goodbye on the ramp with smiles and thank-you’s. We have had many nurses in our unit that have come and gone, but Shannon continues to spread her unique sunshine.”
Dear Valued Employee
We want to hear from you. Once again it is time for our annual Employee Perspective Survey. This survey directly supports the MUSC medical center’s organizational goal to improve employee satisfaction and create a great place to work. We believe our greatest resource is our staff and hope you take the opportunity to provide valuable feedback, telling us what we are doing well and where we can improve. The survey period began June 16 and concludes July 6. Your feedback is the key to our success.
To give you an idea of the impact of your participation in the survey process, we have included information about initiatives that have taken place the past several years based on your responses.
Involvement of employees in decision making
Selecting talent/retention process was implemented.
Evaluation process
Leaders are now being evaluated on the organization’s goals which hold them more accountable for outcomes within their area(s) of responsibility.
Parking
Broke ground on new garage
CARTA Express—expanded schedule
Established a shuttle bus service for employees
Cafeteria and Starbucks hours were extended as well as credit card or payroll/debit purchases
Rewards and recognition initiatives were implemented to include:
Physician, Employee of the Month and the DAISY Awards
New employee reception
Employee Wellness Program—Health 1st
Smoke-free workplace—smoking huts
Offer programs to promote employee wellness
We encourage you to participate in the survey and take this opportunity for your voice to be heard. Your participation is essential to making MUSC medical center a great place to work.
Sincerely,
W. Stuart Smith
Vice President for Clinical Operations
and Executive Director, MUSC Medical Center
Friday, June 27, 2008
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