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Currents July 1
To Medical Center Employees:
At the July 1 management communications meeting, Rob Fowler, chief
meteorologist for Channel 2, updated the management team on the outlook
for the hurricane season. Mr. Fowler reported that the outlook is “not
really encouraging.” The prediction is for 15 named storms including
eight hurricanes, four of which are predicted to be major hurricanes.
He explained there is a 45 percent chance of a major hurricane hitting
the east coast somewhere between Florida and Maine.
Mr. Fowler stated that now is the time to get prepared. We are a month
into the hurricane season and both work and family plans need to be in
Over the years, Mr. Fowler and his Channel 2 associates provided our
Incident Command Team with the most up-to-date weather details as
storms have developed. We are most appreciative for this valuable
service that he and others at Channel 2 have provided.
On another matter, Helena Bastian, Medical Center Human Resources
Director, informed the management team that Press Ganey Associates
reports that 66 percent of Medical Center employees completed the
employee perspectives survey as of July 1. I want to thank everyone who
has taken the 15 minutes needed to complete the survey, but we need to
improve the response rate. In view of the holiday this week and our
need to achieve a higher response rate, we have asked Press Ganey to
keep the survey open one more week until Sunday, July 13.
All managers are asked to encourage employees to complete the survey.
The survey results will be widely communicated. We will use the survey
findings to develop department-based and organizationwide action plans
to continue our efforts to make the medical center a great place to
work. Anyone who has questions about the survey should contact their
manager or Jane Scutt at 792-1839 or firstname.lastname@example.org.
Finally, Helena Bastian discussed the FY 08/09 pay plan at the
communications meeting. Our leadership team and Human Resources have
worked hard to develop a competitive pay plan. Additional details are
outlined in this newsletter.
Thank you very much.
President for Clinical Operations
Executive Director, MUSC Medical Center
People—Fostering employee pride
chief meteorologist Rob
Fowler provided a forecast for Lowcountry weather and the 2008
hurricane season for coastal South Carolina. According to Fowler, the
Tri-county has already experienced inclimate weather with hail, high
winds and tornadoes. Fowler shared his 2008 findings predicting 15
named storms, eight of them will develop to be hurricanes, and four as
major hurricanes (categories 3 to 5 in strength or 111 mph winds or
Last year, NOAA and the U.S.Weather Service recorded 15 named storms,
six of them hurricanes. This year, reports indicate a 45 percent chance
that a major hurricane will make landfall somewhere along the Eastern
United States (between Maine to Florida). Fowler stressed the
importance of early preparation to the MUSC family. He reassured
managers of today’s advantages of newer technology to help improve
forecasting and data accuracy. He concluded by distributing the 2008
Storm Team 2 Hurricane Ready Guide.
The Medical Center is currently conducting the 2008 Employee
Perspective Survey. As of July 1, the medical center reported a 66.7
percent response rate. The organization has set a 100 percent for
participation. Employees are encouraged to respond to the survey as the
medical center determines its action plans based on employee feedback.
The survey period is extended to July 13. Additional PIN letters are
available if needed. Contact Jane Scutt (email@example.com) or Helena
FY 2008-2009 Performance Pay Plan Performance increases
will be based on an employee’s 2008 evaluation. Performance ratings
will remain the same as last year. Increases will be effective
Dec. 21 and reflected upon in the Jan. 14 paycheck.
Probationary employees employed on/before Nov. 30 are eligible for a
pro-rated meets performance rating. HR should be notified if an
increase should be withheld due to poor performance.
PTO conversion to ESL
Eligible employees may choose to convert up to 40 hours of Paid Time
Off (PTO) to Extended Sick Leave (ESL) in July and December. To convert
PTO to ESL, a PTO conversion form must be completed and submitted to
the employee’s respective supervisor/manager. Request forms for the
July conversion must be received at Payroll by July 21 and will be
reflected in the ESL bank as of July 30.
Market and equity
Market and equity adjustments are implemented to ensure that the
medical center’s benchmark positions (jobs difficult to fill &
critical of need) remain market competitive with comparable
The intent of the market pay rate adjustment methodology is to bring
salaries to the market rate (i.e., hiring curves) and to differentiate
previous high performance ratings (i.e., exceeds and substantially
FY 08/09 market /equity adjustments will be awarded to designated
classifications in October.
High performing employees will be compensated at an elevated level
based on the 2007 performance rating.
Implementation of new
Effective Jan. 4, MUHA will implement a new compensation program of
market-based competitive pay grades.
Benchmark jobs will be assigned to pay ranges based on market pay
levels. Non-benchmark jobs will be assigned through comparison to
benchmark jobs in each job family. HR will schedule meetings with
directors to review new pay grade structures.
Under the new program, market and merit pay (i.e. pay for performance)
will be combined. Compensation Policy #15 will be modified to reflect
the new program.
Joint Commission readiness
- Documentation must be completed with dates and signature
- Primary Source verification documentation (renewal) must be
in unit/dept file.
- Traveler file is the responsibility of the assigned unit
Implementation of new
performance management program
Effective January 1, 2009, MUHA will implement a new performance
management program. Key elements of the program will include:
Universal performance evaluation criteria including:
- Pillar goal attainment for all employees (selected goals)
- Performance of job responsibilities; behavioral standards
- Universal common review date of June 30
For additional information, refer to the Performance Pay Plan link in
HR Compensation Policy #15, Section E or contact Lynn Campbell
Modification to EPMS and
Report in Impromptu Web reports
Medical Center managers’ EPMS Due and Overdue report will now run
Tuesday nights in addition to Saturdays. This increase in
frequency is an effort to keep up with demand.
Employees whose reviews are the most days overdue will appear in the
first group of the report, and reviews due in the next 90 days will be
in the last group of the report.
Human Resources also is evaluating the data entry process to improve
New drug screening process
Employee Health Services implemented instant read drug screens on June
23. This process should expedite the health screening process.
Only tests that are undetermined will be shipped to the contracted
laboratory for further confirmation testing. Last week, 148 drug
screenings were conducted with 140 individuals cleared for drug testing.
Benefit of the Month - July
Free CARTA / CARTA Express
Starting July 1, all MUSC employees will have free access to ride
Charleston Area Regional Transportation Authority (CARTA) Express as
well as the CARTA system routes.
This service is a $64 per month benefit per person for MUSC
Employees only need to show their MUSC ID badge to ride. This benefit
provides employees with a money-saving, stress-free solution for their
weekday work commute.
Standard of the Month –
Eric Frisch, employee relations manager, reminded managers of the
personal appearance and dress code (MUHA Policy A-04) and the
importance of taking pride in one’s overall appearance. This includes
employees wearing their MUSC ID, dress and grooming. Frisch reminded
personnel that first impressions make a lasting impression. Staff
should wear appropriate and professional clothing that meets
departmental standards and image policies.
- Tamela J. Sill, R.N., is the new 7West nurse manager.
- Carol Corbin, R.N., will serve as interim nurse manager for
- The next communications meeting is July 15.
Friday, July 4, 2008
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