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Currents Aug. 5
To Medical Center Employees:
During the fiscal year (FY) 2007-2008 which ended June 30, we had a
number of major accomplishments including:
- Completed and staffed ART
- Continued work to implement new clinical information systems
- Implemented the service lines
- Sustained progress with MUSC Excellence
However, our financial performance did not meet budget projections
which called for a small positive margin. It appears that once our
audit is completed, the hospital will end with a loss for FY 2007-2008.
- Met our patient satisfaction goals
There are several significant reasons for this loss. One is that our
projected increase in patient activity did not materialize. While we
closed a number of units in the university hospital for renovation, we
still anticipated a 7 percent growth in admissions with the opening of
ART; however, there was no growth. This slowdown in inpatient activity
is consistent with regional and national trends, which we believe is a
direct result of the sluggish economy. The second major reason for our
financial performance is the change in payment methodology for
Medicaid. The dollars received in FY 07-08 on Medicaid and unfunded
patients was substantially below what was budgeted. Unfortunately this
downward trend in Medicaid reimbursement is expected to continue.
We are addressing our financial situation in the following ways:
- Staffing levels are being examined, but patient care will
not be compromised
- Alignment of staffing with the number of patients we treat
- Reduction of travel nurses and replacement with regular
nursing staff as needed
- Investigation of supply costs and methods to reduce
We expect to grow our volume this year, but we need everyone’s support
to control our costs. By controlling costs and increasing volume, we
will meet our goals and continue to make the medical center a great
place to get patient care, a great place to work, and a great place for
our professional staff to practice.
- Investigation of construction work that can be delayed
President for Clinical Operations
Executive Director, MUSC Medical Center
People—fostering employee pride
Anderson, Office of Parking
Manage-ment director, and John Runyon, Business Services director,
gave an update on MUSC’s current parking situation and offered new
solutions to offset the expected parking congestion that will occur
after Aug.18 and expected return of students on campus.
Anderson confirmed that the new Bee Street Garage, located at the
corner of Bee Street and Courtenay Drive, is scheduled to open the end
of September. Meanwhile, OPM has proposed several short-term parking
alternatives to help alleviate parking challenges, especially among
users of the Hagood Park-and-Ride system.
Anderson announced that effective Aug. 22, OPM has leased 72 spaces at
the Joe Riley stadium/Charleston RiverDogs VIP parking lot to help
support overflow parking at Hagood during this two-month period.
Additionally, MUSC has teamed with the City of Charleston and CARTA to
lease 300 spaces in the South Carolina Aquarium Parking Garage (located
between Calhoun and East Bay streets) until the Bee Street Garage
MUHA employees, who currently park in the Hagood Park-and-Ride system,
hold full-time positions and work day shift on weekdays, will have
first priority to take temporary parking with this Aquarium parking
plan. Aquarium plan participants will ride a designated CARTA bus route
that will shuttle them to and from campus (dropping off riders at
Vanderhorst and Rutledge Avenue in front of the College of Health
To help offset the inconvenience this plan offers to participants,
MUHA has offered to pay Aquarium plan riders $50 net pay bonus per
week (not to exceed $300 for six weeks). MUHA employees, who meet
this criteria and are interested in the plan, should e-mail
firstname.lastname@example.org. MUHA employees need not include a message, but simply
communicate in the e-mail subject line of their interest in the
Aquarium plan. If more than 300 volunteers are identified, a random
selection of applicants will take place.
OPM also offers an alternative solution with the revised MUSC Carpool
Program open to employees.
Starting Aug. 11, Parking Management also will be offering assignments
and registering employees who will be parking in the Bee Street Garage.
Lois Kerr, accreditation manager, recognized a team of exceptional
volunteers who’ve been committed to the medical center’s
interdisciplinary rounding, tracer management and readiness. They are
Terri Ellis, Carl Kennedy, Al Nesmith, Mary Stoll, Chris Summers, Brian
Fletcher, Ray Shingler, Dave Dement, Rick Elder, Jason Beers, Maureen
Sheakley, Christine Lewis, Helena Bastian, Karen Rankine, Linda Formby,
Dan Altman, Michael Andrews, Hugh Farris, Tony Harrell, Joe Avant, Stan
Trojanowski, Dave McDonald, Sharron Dunning, Annette Smith, Cindy
Teeter, Darcy Kalles and Allison Livingston.
Kerr reviewed several key issues identified during interdisciplinary
rounds: Mayday carts; National Patient Safety Goals; use of look-alike,
sound-alike posters; critical values documentation; improper use of
prohibited abbreviations; pain reassessments; documentation of verbal
orders; documentation of history and physicals; electronic/paper
records-different locations and modes; infection control findings; and
staff consistency issues.
Joint Commission may conduct a full hospital or Behavioral Health
Extension survey at any time. Surveys also are due for IOP’s Seasons
Psychiatric Intensive Outpatient and PHP, Suite 201, McClennan-Banks
Building and Hospital Extension Survey—ART, West Ashley Pediatric GI,
Storm Eye Ambulatory Procedures—Mount Pleasant and CMS Transplant
Program Certification. Additionally, MUSC will be meeting with Joint
Commission surveyors Aug. 11 at the Stroke Intracycle Conference.
Joint Commission schedules unannounced surveys between 18 and 39 months
following the last full survey (MUHA’s survey was September 2006).
CATTS system upgrade was completed (Version 5) on Aug. 1. Key
improvements for learners include a new login, homepage layout, easier
system navigation and improved help features.
For administrators, CATTS features the use of the “enter” key for
searches; ability to look up learners by name, learner ID and
verification code; improved listing of learners by name, learner ID or
verification code; easy sorting of department list by name or
department code; plus, enhanced reporting abilities.
For information, contact Latonia Allen, 792-2805, email@example.com.
To access CATTS Learner quick reference guide, visit http://mcintranet.musc.edu/hr/training/CATTSrefguidelearners.pdf;
CATTS Administrator quick reference guide at http://mcintranet.musc.edu/hr/training/catts.htm.
Scheduled HR Training for August (Register via CATTS): Aug. 7, Aug 12
and Aug. 14, 9-11 a.m., Room 436, Education Center/Library Building.
HR training update—Changes to HR Policy #2: relating to
orientation training Day One (first Monday) of orientation will now be
known as Organizational Orientation.Change in the orientation schedule
effective Aug. 18 (posted later this week) http://mcintranet.musc.edu/hr/training;
ART Central Orientation—CATTS lesson (departments assign a lesson to
Unit File Audits—Reminder for back to the basics
Managers are responsible for ensuring that department/unit files are in
compliance and current to all regulatory standards.
Personnel file review guide can be accessed on the HR intranet Web site.
MUHA is expecting final results from Press Ganey during the week of
Press Ganey will be on site Aug. 26 to present the organization’s
results and assist in preparing quality action plans. Several hour-long
sessions will be scheduled for director and managers to attend on Aug.
26, between 9 a.m. and 3:30 p.m. Additional information will be
August Benefit of the Month
The Generic Medication Pricing Program offers special pricing to all
patients and employee who fill their prescription at any of MUSC’s
A list of generic medications can be found online at http://www.musc.edu/pharmacyservices
or by calling any of the MUSC pharmacies.
Any MUSC pharmacy can transfer prescriptions for any eligible patient.
Contact Heather Koko, PharmD, at 792-1009.
- Anita Harriett is the new Financial Officer for the
Musculoskeletal and Neuroscience Service Line. Harriett came to MUSC
from Pitt County Hospital in Greenville, N.C. She recently completed
the hospital administration program and residency at MUSC.
- Betty Mitchell is the new operations coordinator at 1West
in the Emergency Department.
- Pat Votava, Medically Fragile Children’s Program, invited
employees to help celebrate the program’s third anniversary Aug. 13.
All are welcome to attend the celebration 3 p.m., at the old Baker
Hospital in North Charleston.
Friday, Aug. 8, 2008
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