Duncan thanked and recognized members of the
project team for their input and testing: Eva Petenbrink, Clinical Services;
Carmen Rice, Ambulatory Care; Morey Lent, Patient Accounting; and Susan Stein,
Revenue Systems.
For information, departments should contact their assigned
recruiter, 792-0819.
Performance Management Transition
Staff evaluations are due Aug. 31 and leader evaluations
(individuals who attend the LDI) are due Sept. 30
Success Factors, is the new employee evaluation system. The
system will allow fully automated evaluations; cascading goals, alignment and
visibility; dashboards and reporting; primary source verification tracking (from
CATTS); tools to identify high performers and integrates with MUHA HR’s
system.
The Success Factors Project Team has included members of
both the Medical
University and University
Medical Associates in the implementation timeline. Training and data entry is
being planned for mid-June. Phase one’s focus will be on implementation of goal
management and performance management and continue building upon
that.
HR update
Helena Bastian, MUHA HR director, shared the following
information:
MUHA Employee Partnership Survey, April 27 to May 8
- Departmental packets were
distributed April 27
- Extra PIN letters are available
through Jane Scutt, 792-1839. Return any extras to Scutt at the conclusion of
the survey period.
- Update departmental listing for term
employees—Managers can return the employee listing indicating employees’ term
date to Scutt at the conclusion of the survey period.
- Participation rates will be e-mailed
to Administrators and Service Line Administrators
- A sample survey and departmental
poster is located on the LDI Web
site
Bastian reminded the group that MUHA will celebrate
National Hospital Week, May 10-16. A schedule of events will be e-mailed to
leaders and posted on the Intranet. A new activity this year will be a MUSC
Trivia Contest – (Test your MUSC knowledge)
· May 11-May 14 – A trivia question featuring
multiple choice answers will be posted on the MUSC Intranet.
· Employees who answer the question correctly will
be eligible for a prize drawing to receive a yogurt ticket. Employees may only
win once.
Additionally, Best Buy will host a MUSC Exclusive Shopping
Day – Avoid the crowds and shop with your coworkers.
· May 16 – 8-10 a.m., Best Buy, 1987 Sam Rittenberg
Blvd. (West Ashley); Employees
should bring their MUSC ID badge
May HR Training Schedule (register via CATTS): Dealing with
Difficult People –May 6, 10-11 a.m., CSB, Rm. 628); Selecting Talent for Pear
Team Members – May 13, 8:30 a.m. to 12:30 p.m., ART, Rm. 2408; Medical
Terminology – May 14, 10-11 a.m., ART, Rm. 2408; HML Discussion -- May 19, 10-11
a.m., CSB, Rm. 628; Personnel File Review (director/managers) – (follow-up
action to mock survey), Contact by May 15, Karen Rankine, 792-7690.
Standard of Behavior –
May
Karen Rankine, MUHA HR Education and Training and a member
of the MUHA Excellence Standards Team, revealed the May Standard of the Month:
Take pride in the workplace and help keep my work area clean by cleaning up
litter, debris and spills promptly. Rankine recognized Adam Mattox, Lab Services
and a member of the Standards Team, who provided the supporting slogan: “Think
before you throw.” It prompts employees to consider placing trash either in
confidential bins (patient info), recycle bins and regular trash bins
(non-recyclable).
Standard of the Quarter: Maintain a safe environment for
our patients, their families and our employees.
Quality – Providing quality patient care in a safe
environment
HIPAA update
Reece Smith, medical center compliance officer, reviewed
information to promote better privacy/security at the workplace.
Mis-directed faxes–Include name and phone number on cover
sheet; double-check the fax phone number to ensure accuracy; don’t assume a fax
number on a Web page is accurate; be careful when e-mailing
information
Appropriate system access–OK to look at one’s own
personal, minor child (with custody) and job-related records; Any other access
requires a signed Authorization to Disclose Protected Health Information form
prior to access; if in doubt, use the minimum-necessary rule; access is audited
for employees, VIPs and as requested
Miscellaneous privacy information–American Recovery and
Reinvestment Act will include stricter privacy rules for hospitals; MUSC is
working toward tighter information technology (IT) security (encryption);
employees should continue to be diligent in promoting privacy and security;
never share password information
Smith told managers of a new short-term steering committee
that is being formed to address privacy/security issues relating to IT systems
used by multiple users in clinical areas. Managers who would like to share their
input should contact her at smithre@musc.edu
Joint Commission Survey Readiness Rounds –
Pharmacy
Mo Sheakley, PharmD, Pharmacy Services and a member of the
Joint Commission Survey Readiness Rounds team, discussed issues with medication
storage and security.
Sheakley reminded managers that medication management
standards that are part of the Joint Commission’s standards are everybody’s
responsibility. Specific areas of interest are medication carts, medication
refrigerators, WALLaroos and Pyxis cabinets. She spoke about MUHA’s revised
medication security policy (C-141), which will be available soon.
Sheakley reported on outcomes and trends from recent
rounds: medications on top of medication carts that were unattended; med carts
that were unlocked; medications stored in WALLaroos; medications left in patient
rooms (after patient has been discharged); medications in empty exam rooms
(unlocked drawers).
She reviewed “the great escape” for medication safety and
need to balance out serving the patient while keeping medications secure so that
they’re available when one needs them.
She reminded staff that often the most secure areas aren’t necessarily
the areas where staff need medications quickly. Usually, the closer medications
are to a patient, the less they are
secure.
How to tell if medication is adequately secured and
available for access? Staff should ask three questions: Is it unauthorized?
Unsupervised? Or uncontrolled?
If the answer is “yes” to any of these questions, it does
not meet the definition of medication security.
For information, contact Sheakley, 792-9236.
Announcements
- Lisa Langdale, R.N., is the new
interim manager for the Center for Professional
Development. A graduate of MUSC College of Nursing (CON), she joined MUSC
in 1997 and worked in various areas. She was previously a patient and family
education and quality program coordinator.
- Weatherly Rodgers Rice, R.N,. was
named interim coordinator for clinical education. She’s been at MUSC for 14
years. Women’s services and education. A bachelor’s and master’s degree alumnus
of CON, Rice was a clinical educator overseeing CON student placement,
coordinator for graduate education and competency assessment for various
personnel.
- The next meeting will be May
5.
