To Medical Center Employees:
National Nurses Week and National Hospital Week are celebrated May 6 –
12 and May 10 – 16, respectively. Numerous activities have been
scheduled to recognize accomplishments and to express appreciation for
exceptional service. A summary of activities is posted on the medical
center intranet at https://www.musc.edu/medcenter/.
At the May 5 communication meeting Wayne Brannan, Director of
University Risk Management, announced two exceptional achievements in
workplace safety. First, the University and Medical Center won the
Chamber of Commerce “Commendation of Excellence Award” for the tenth
year in a row. This award is presented to companies with top safety
records in the state of South Carolina. The medical center also won the
South Carolina Occupational Safety Council “Palmetto Safety Excellence
Award.” This award is presented to companies with the lowest OSHA
Recordable Incidence Rate in South Carolina.
Brannan credited the medical center’s success to our comprehensive
injury prevention program led by the Environment of Care Committee,
Injuries Committee and Bloodborne Pathogen Committee. Congratulations
to all involved for a job well done.
Finally, on April 27 we kicked off our two-week Employee Partnership
Survey. The survey period runs through midnight on Friday, May 8. Press
Ganey, a national survey firm, is conducting the survey. Completed
surveys will be anonymous. The results will be used to measure our
progress and develop action plans for next year.
If you have already completed the survey, thank you very much. If you
have not completed the survey then please make every reasonable effort
to do so prior to midnight May 8. As of May 6, our participation rate
was 47 percent and our hope is to have much higher participation from
employees. If anyone needs survey instructions please contact your
manager right away or Helena Bastian at 792-5098 or firstname.lastname@example.org.
Thank you very much.
W. Stuart Smith
Vice President for Clinical Operations
and Executive Director, MUSC Medical Center
People—Fostering employee pride and loyalty
Sargeant, Business Development & Market-ing Services advertising
director and co-chair of the MUHA Excellence Communications Team for,
gave an update on recent successes with internal communications.
Since February, the team has worked with The Catalyst to produce and
publish a bi-monthly, dedicated section with MUHA Excellence news. The
team focused on redesigning the Excellence page giving it an updated,
consistent look. It includes employee rewards and recognition
news, patient satisfaction banner awards, patient letters, Get Well
Network comments, standards of behavior, etc.
The team began sending e-mail reminders to all MUHA employees, linking
them to The Catalyst’s online version of the MUHA Excellence page.
Sargeant, who works with co-chair Pat Votava, meets regularly with the
MUSC Excellence Team Leader group to discuss and confirm topics and
Sargeant asked managers to send their wins, appreciation letters and
related info to them at email@example.com or firstname.lastname@example.org. Any
awards information should be submitted to Meredith Strehle at
Helena Bastian, MUHA HR director, encouraged staff to participate in
the MUHA Employee Partnership Survey, which is ongoing until May 8.
Individual survey responses will be confidential and anonymous.
Everyone’s partici-pation will be appreciated. We anticipate
receiving the final survey reports from Press Ganey in June. The
results will be widely disseminated and action plans developed.
Implementation of Online Posting
Final Online Posting training will be from 10-11:30 a.m., Friday, May
8, Room 437, Colbert Education Center and Library. Registration is not
The online posting process is effective May 11. As a result, quarterly
postings will be eliminated starting July 1 and the current approval to
hire process will be discontinued effective July 1.
- EHS is working to update the IWR reports.
- Departments are encouraged to place and read TB and send completed forms to EHS.
For information, visit http://mcintranett.musc.edu/ehs/dept_tst.htm.
National Hospital Week, May 10-16
A schedule of events for hospital week is posted on the intranet.
Employees are encouraged to register to participate in the Annual Bake
off and Photo Contest.
off is May 14. Entries should be submitted between 1:30 to 2 p.m.,
university hospital or ART cafeterias. Judging will take place at 2:30
p.m. (Registration required).
Photography Contest — May 15 (Children’s Hospital lobby) – Entries
should be submitted to MUHA HR by May 6. Judging is at 2:30 p.m.
Quality—Providing quality patient care in a safe environment
Wayne Brannan, University Risk Management director, presented two safety excellence awards.
Brannan recognized various hospital safety committees for their work
related to these awards: environment of care, injuries, blood bourne
pathogen, various safety initiative committees: double-gloving, use of
blunt sutures, use of safe zones when passing sharpes, developing
needle formulary to encourage use of safe needles, departmental injury,
investigations, ergonomic investigations, walk-in services,
assessments, patient lift teams, environmental tourism and risk
Chamber of Commerce Commendation of Excellence Award— It is presented
to hospitals and general industries within South Carolina with a loss
day incident/injury rate of <1. MUSC hospital’s rate is .26. MUSC is
the only hospital presented with this award in 2009 and only one to win
it for the 10th consecutive year.
Safety Council’s Palmetto Safety Excellence Award— presented to the
medical center for the lowest OSHA recordable incident rate in the
state for hospitals.
Joint Commission survey visit
Lois Kerr, accreditation manager, reviewed details from the April 29
Joint Commission survey visit. Two physician-surveyors were included in
this daylong visit. Preliminary results from the survey addressed
several issues addressed in the mock survey and other training. Medical
center leaders plan to follow-up on these recommendations with
additional training and information for employees.
Joint Commission survey readiness—medical records
Christine Lewis, Health Information Services/Medical Records manager of
coding and incomplete records, spoke to managers about issues with
medical record documentation. A member of the Joint Commission Survey
Readiness team, Lewis works specifically with Pat Cawley, M.D., MUSC
medical director, regarding documentation issues. She reviewed specific
documentation problems from the April 29 Joint Commission survey visit.
Dunn, R.N., is the new nurse manager of Ambulatory Surgery. Dunn, who
just relocated from Tucson, Ariz., began in her role April 27. She
worked previously as a certified surgical tech for 15 years prior to
obtaining her BSN in 1998 and MBA in 2007. Since 1999, Dunn has
achieved her certified nurse operating room board certification and
also is board certified in ambulatory surgery administration.
Friday, May 8, 2009