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MUSCMedical LinksCharleston LinksArchivesCatalyst AdvertisersSeminars and EventsResearch StudiesPublic RelationsResearch GrantsMUSC home pageCommunity HappeningsCampus NewsApplause


Medical Center
‘Making a difference every day’

Get Well Network

The following comments were sent directly from patients or family members in the hospital through the Get Well Network, the interactive in-room television system located in most inpatient rooms.

Just wanted to share the profound difference in patient care since our last stay here in 2005. Everyone from housekeeping to dietary to nurses and physicians had a positive, friendly and helpful attitude. The entire environment was one of excellent patient service to both patient and family. Thank you for providing in room computer access, coffee accessibility 24-7 on the hall and menu choices for the patient. It is never pleasant to be in the hospital, but if it is necessary, we could not have stayed in a more pleasant environment. Thank you so much for the obvious effort that has gone into this effort.
—Joseph Park, Jr., patient

Lindsey was very sympathetic and considerate of what I have been through and was very good at drawing blood. Heather CA was great because she made me get up and do things for myself from the start. She was also very helpful. All the attending nurses were considerate and kind.
—Karen Mason, patient

Courtney, Johanna, Amber, Leelyn, Caroline, Dr. Jenkins, Dr. Shriner and Dr. Powers all have made my husband’s stay here the very most pleasant hospital experience we have ever encountered. They are kind, pleasant, caring, attentive, knowledgeable and generally delightful to deal with. We are most grateful to MUSC for finding the most awesome doctors and staff and sharing them with us. You need to give each and everyone of them a raise. A heartfelt thank you to each of them.
—Van Morris Jr., patient

Employees of the Month

Nathaniel Williams, Central Energy Plant
Nathaniel Williams

“Nathaniel Williams was very determined in helping a visitor who had dropped her phone under the stairs of the conservatory. The door that allows access did not reach the area, so he tried to reach the phone by slipping a pair of mechanical fingers between the stairs. Unfortunately, the fingers were not long enough. After trying a couple of squeegees and not having any success, he finally found a broom handle that reached the phone. He dragged the phone with the broom handle until the mechanical fingers were able to grab hold of it. Nathaniel did what others would not have. Without his determination, the visitor’s phone would have been lost. Thank you!
—Nominated by John Rhotan

Bob Wynn, Therapeutic Services
Bob was walking back from lunch on May 29 when he heard a call that a mother had delivered her baby in the bathroom at the main hospital entrance in North Tower. He quickly responded by going in. He told a nurse to hold the baby below the mom’s waist and then used the hemostats he had in his pocket to clamp off the baby's cord. He also speaks Spanish very well and was able to communicate to the Hispanic mother and reassure her everything would be okay.”
—Nominated by Dawn Pike

Andrew Cherokee, Sleep Lab
A patient came in for a sleep study and brought a very sentimental object from a deceased parent. The item was inadvertently mixed in with the laundry after the bed was stripped and sent to the laundry area. Andrew went out of his way, going through multiple laundry bags, to find the item for the patient. He often goes “the extra mile” to help people.
—Nominated by Barrie Tyler

May Physician of the Month
Lara Hourani, M.D., Internal Medicine
Dr. Lara Hourani celebrates with her team after receiving Physician of the Month.

“We were having difficulties with the logistics of getting a car from Charleston to get home from the hospital. Dr. Hourani deferred to drive 160 miles round trip on her day off to help, which was very thoughtful and caring.”
—Nominated by Salley Sweeney

June Physician of the Month
Ian Johnson, M.D., Neurosciences
Dr. Ian Johnson

“Dr. [Ian] Johnson has gone above and beyond in caring for my husband. His bedside manner and interpersonal skills gave my husband the utmost confidence in the care he was going to receive. Dr. Johnson called him at home when he had questions and even responded on the weekend when issues arose with his post-surgical recovery. Having someone like Dr. Johnson—with his mannerisms, knowledge and excellent care—is what made the experience so positive. The patient did not feel like “just a patient.” He felt like Dr. Johnson had a sincere interest in his care. Dr. Johnson spoke with me post-operatively, came by the room before he left for the day and explained everything again, including what the course of my husband’s stay would be like. He is just great and has excellent clinical skills and interpersonal rapport. I would recommend him to everyone!
—Nominated by Anne Benton

2009 Employee of the Year voting
Vote for one of the 10 finalists
Who: All MUHA employees are encouraged to vote
What: Choose one of the top 10 nominees
When: 7 a.m. July 14 to 7 a.m. July 22
Where: Medical center intranet
How: Employees should use their NetID to log-in and vote

Friday, July 17, 2009

The Catalyst Online is published weekly by the MUSC Office of Public Relations for the faculty, employees and students of the Medical University of South Carolina. The Catalyst Online editor, Kim Draughn, can be reached at 792-4107 or by email, Editorial copy can be submitted to The Catalyst Online and to The Catalyst in print by fax, 792-6723, or by email to To place an ad in The Catalyst hardcopy, call Island Publications at 849-1778, ext. 201.