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‘Making a difference every day’
“Emily
was everything a nurse should be. She was caring, prompt, smart and one
of the best health care providers I have ever had. This is saying a lot
being that my wife and I are also nurses. MUSC is very lucky to have
such a great nurse as Emily. Thanks for everything and keep it up.”
“
“Connie
is a very compassionate and caring individual with her patients and
families. Her patients are always crisp, clean and well taken care of.
She is also excellent with patient families in all aspects. She is
consistently our charge nurse, and the staff knows we will have a good
day when she is our leader. Connie has been a nurse for many years and
is always eager to pass on her exceptional knowledge and skill when
needed to make MICU a wonderful place to work.”
“From
the moment my family and I entered the pre-op area of Ashley River
Tower, Jason Santanna put our minds at rest regarding my surgery and
being at MUSC. He took that unknown and the sterilization of a hospital
and made us feel like we were part of the MUSC family. He was kind,
attentive and responsive to all our needs. My son, who is 13 years old,
was hungry and tired from our drive from Fayetteville and the anxiety
of his father having surgery. Jason gave him peanut butter, crackers
and jelly to tide him over.”
“Julie
has worked at MUSC for 15 years and demonstrates MUSC Excellence each
day. She provides exceptional care for patients with head and neck
cancer. She coordinated the Yul Brynner Head & Neck Cancer
Awareness week and has participated in numerous research endeavors. She
teaches at the MUSC College of Health Professions and mentors
residents, medical students, and fellow colleagues. Her personal
productivity consistently exceeds 100 percent. The patients and
families treated by Julie describe her as exceptional, caring,
unbelievably helpful, and compassionate and an outstanding clinician. 
“Cynthia
exemplifies MUSC Excellence by going above and beyond her job duties to
provide the highest quality care and service. For example, one of her
patients was diagnosed as selectively mute and psychotic and was
admitted to the hospital. In order to help allay the patient’s fear and
lower her level of paranoia, Cynthia went to visit her every evening
after putting in a full day at work. The patient’s mother and the
hospital staff said that it was Cynthia’s visits that helped accelerate
the patient’s progress while in the hospital and continued success upon
her return to our program. She was identified on the Patient
Satisfaction Survey for 10 out of 12 months and received four Applause
awards. I believe that STAR-Ladson, MUSC and the communities we serve
are extremely fortunate to have her as an employee.”
“Kathleen
has been working as the nurse abstractor for the NSQIP (National
Surgical Quality Improvement Program) program for two and one-half
years and has implemented several opportunities for growth and customer
service. She has initiated three alternative methods for patients to
return the 30-day follow-up information. This alternate method has been
at no cost to MUSC to establish, and furthermore, is an innovated
approach for customer service. Kathleen works evening hours, although
not required, in order to accomplish well above the 80 percent
follow-up rate required for NSQIP. The Catalyst Online is published weekly by the MUSC Office of Public Relations for the faculty, employees and students of the Medical University of South Carolina. The Catalyst Online editor, Kim Draughn, can be reached at 792-4107 or by email, catalyst@musc.edu. Editorial copy can be submitted to The Catalyst Online and to The Catalyst in print by fax, 792-6723, or by email to catalyst@musc.edu. To place an ad in The Catalyst hardcopy, call Island Publications at 849-1778, ext. 201. |