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To Medical Center Employees:

Currently, a series of 14 medical center town hall meetings are under way. Everyone is encouraged to attend. The meeting schedule is below. Not indicated below are some town hall sessions for large departments that are being held in place of the routine department-based meetings.
The town hall agenda includes a review of the fiscal year 2008/2009 goals and our accomplishments and an update on progress to date toward our fiscal year 2009/2010 goals. We will recognize employees for exceptional service and deeds and illustrate the intranet-based system for nominating Employees of the Month. We also will highlight certain departments that have made great strides with patient satisfaction.
Agenda topics also include a summary of our 2008 Employee Perspective/Partnership organization-wide action plan results and key findings from the 2009 Employee Partnership survey. We will encourage everyone to attend department-based meetings being held between now and Oct. 31 to focus on their department’s Employee Partnership survey results and to develop action plans to improve employee engagement and satisfaction.
Finally, we will focus on the top 10 Joint Commission survey “hot spots,” which everyone needs to be attuned to as we prepare for an unannounced survey in the days or weeks ahead. Questions from town hall meeting attendees will also be addressed.
I understand it is difficult for everyone to schedule time, but you are encouraged to make every reasonable effort to attend a town hall session. I look forward to seeing you there. 

Thank you very much.

W. Stuart Smith
Vice President for Clinical Operations
and Executive Director, MUSC Medical Center

Town Hall Meetings
Sept. 25, 10 a.m., IOP Auditorium; Sept. 28, 2 p.m., SEI Auditorium; Sept. 29, 3 p.m., ART Auditorium; Sept. 30, 11 a.m., ART Auditorium; Oct. 1, 3:30 p.m. IOP Auditorium; Oct. 2, 11 a.m., SEI Auditorium

Friday, Sept. 18, 2009

The Catalyst Online is published weekly by the MUSC Office of Public Relations for the faculty, employees and students of the Medical University of South Carolina. The Catalyst Online editor, Kim Draughn, can be reached at 792-4107 or by email, Editorial copy can be submitted to The Catalyst Online and to The Catalyst in print by fax, 792-6723, or by email to To place an ad in The Catalyst hardcopy, call Island Publications at 849-1778, ext. 201.