To Medical Center Employees:
mentioned in previous newsletters, our Employee Partnership Survey
results during the past three years have indicated that improving
the performance evaluation is a priority. A new policy and evaluation
form were developed with the help of a Design Team consisting of key
representatives from medical center divisions. The modified performance
management policy can be located on the medical center intranet at http://mcintranet.musc.edu/hr/documents/policy16-performance_management.pdf.
To enable improved communication and administration of the performance
management process, we have also implemented a new online evaluation
system called SuccessFactors. We had an ambitious schedule, recommended
by an Implementation Team, for wrapping up all evaluations under the
old policy and for loading all planning stages into SuccessFactors by
Aug. 31. I am pleased to say that 92 percent of planning stages have
been completed in the new system and progress continues.
Some divisions had exceptional Aug. 31 completion rates exceeding 97
percent including Facilities and Capital Improvements; Neuroscience
Service Line; Institutional Relations; Ambulatory Care; and Institute
It’s understood that a 100 percent completion rate is difficult to
achieve due to various matters such as FMLA-related leave, temporary
workers who do not routinely work and military leave. Employees who are
unable to sign the form now should sign when they return to work or may
access SuccessFactors remotely.
The conversion to the new online system was a labor intensive process
for all supervisors and required that employees verify their planning
stages. I want to commend the management team for their dedicated
efforts while balancing their day-to-day duties.
I want to recognize Kim Duncan, HR information systems manager, for her
tireless work in leading the system implementation and the OCIO staff
for their support throughout the planning and implementation process.
The ambitious implementation schedule was made possible by training
conducted by HR staff, including Tish Hyland, Mary White, Allen
Coulter, Latonia Allen, Sheila Griner, and Leslie Harding. Also, the
following super users provided training and led implementation for
their respective departments:
Ambulatory Care: Carmen Rice, Mary Smalls, Joy Burns, Lori Stivers;
Children’s and Perinatal: Steven Godbold, Meredith Strehle; Digestive
Disease: Gail Heitman, Mandi Beers, Tavia Talley, Keri Benton, Caroline
Averitt; Facilities: Louise Burne, Sue Grimm, Stacia Williams, Kim
Duckworth, Donna Casey; Finance and Support Services: Janice Pappas,
Margaret Robertson, Jim Chapman, Brook Campbell, Susan Stein, Nancy
White, Kelly Shaw, Patty MacFarland. Carol Lukow, Susan Sellers, Tamyra
Whaley; Heart Center: Vera Campbell, Darlene Gaffney; Institutional
Relations: Jane Scutt, Kim Duncan, Latonia Allen; IOP: Jackie McRinna,
Deboria Gourdine, Sara Frampton; Lab: Stacia Lancaster, Tabitha Legare,
Marla Lockhart; Main OR and PACU: Martha Hooper, Marketing: Priscilla
Parker; Medical Director’s office: Annette Deveaux, Mary-Eliese
Merrill; Musculoskeletal: Beth Reeves; Neurosciences - Gina Sciarro,
Kelly Cave, Ana Toledo; OCIO: Mary Williams, Greg Fisher; Pharmacy:
Andrew Smith, Peggy Smith; Radiology - Nancy Monogan, Janette Brown;
SACC and MACC: Tom Hubbard, Tina Lawrimore, Jennifer Gowder, Jenny
Zetty, Louise Rogers, Cathy Swider, Marge Hasbrouck, Falonda Huffman;
Therapeutic Services: Connie Alge; Transplant: Katherine Taylor,
Currently the SuccessFactors implementation team is working to
implement additional system modules in the months ahead that will
further improve communication and support HR-related matters.
Implementation of these other modules will not be as labor intensive
for the management team.
Thank you very much.
W. Stuart Smith
Vice President for Clinical Operations
and Executive Director, MUSC Medical Center
Town Hall Meetings
Sept. 16: 7:30 a.m. and 2 p.m., SEI Auditorium; Sept. 18: 11 a.m., 2W Amphitheater; Sept. 25: 10 a.m., IOP Auditorium; Sept. 28: 2 p.m., SEI Auditorium; Sept. 29: 3 p.m., ART Auditorium; Sept. 30: 11 a.m., ART Auditorium; Oct. 1: 3:30 p.m. IOP Auditorium; Oct. 2, 11 a.m., SEI Auditorium
People—Fostering employee pride and loyalty
Friday, Sept. 4, 2009