People—Fostering employee pride and loyalty
To Medical Center Employees:
Employee Partnership Survey is underway at this time. The survey kicked
off April 12 and is scheduled to conclude April 23. The survey measures
employee satisfaction and engagement or the level of meaning and
purpose people find in their work and in the organization. Individual
responses are confidential. The results will be used to measure our
progress and to develop action plans for continued improvement.
Press Ganey, a national survey firm, is conducting the survey for us.
They report that as of midnight, April 20, 51.4 percent of eligible
employees or 3,425 individuals completed the survey. Everyone’s
participation is strongly encouraged.
National Nurses Week and National Hospital Week are celebrated May 6 –
12 and May 9 – 15, respectively. Numerous activities have been
scheduled to recognize accomplishments and to express appreciation for
exceptional service. A summary of activities planned can be found on
the medical center intranet at https://www.musc.edu/medcenter/.
The Joint Commission validation survey completed on March 15 went very
well and the results were positive. We need to sustain progress made
through education, rounding, audits and holding all members of the team
accountable. This is not simply about the Joint Commission, but is
about excellence in patient care, safety and service.
I want to express thanks to all for a job well done.
W. Stuart Smith
Vice President for Clinical Operations
and Executive Director, MUSC Medical Center
Employee of the Month—April
- Chris Kindt,
R.N., a nurse practitioner at 3N IOP, was recognized for her dedication
to patients and is considered as a role model among her staff.
Recently, Kindt helped save the life of a former patient who was
suicidal. Working with Eileen McLaughlin, unit social worker, Kindt
talked with the patient and safely located and guided her to get the
medical support needed. (by Linda Lewis)
Wheat, an IS pharmacist in Pharmacy Services, was praised for her
dedication during the Feb. 12-13 snowstorm that affected the Lowcountry
area. The storm affected Pharmacy Services’ computer system in the
university hospital. That evening, Wheat traveled from her home in
Summerville to the medical center to help make the system operational
again. (by Lynn Uber)
March for Babies
Maggie Thompson, manager of Patient and Family Centered Care, and
Meredith Repik, March of Dimes Lowcountry Chapter executive director,
spoke about current and fundraising activities in support of the 2010
March for Babies campaign (formerly WalkAmerica), the organization’s
biggest fundraiser. The recent Purses for Preemies effort helped raise
$2,300 towards the effort. MUSC’s overall goal for 2010 is $25,000.
Repik reminded employees that 1:6 babies are born premature in this
country and more than 28,000 babies will not reach their first
birthday. Since 2007, the March of Dimes has directed more than
$800,000 to MUSC to help fund and support programs and research that
The march will take place April 24 at Cannon Park with registration at 8 a.m. and the walk to follow. Visit http://www.marchforbabies.org/team/t1328841
Helena Bastian, MUHA HR director, and Kim Duncan, HR info systems manager, reviewed the following information:
Update—March to April: 360 staff Peer Review training; April 15-May 21:
staff 360 rollout; May 15-June 15: employee self review; June
16-August: supervisors to complete employee reviews and planning forms;
Aug. 31: all employees must have reviewed signed planning stage
acknowledgment forms and annual review forms in SuccessFactors
360 training—HR will offer Peer Review Training throughout April via a
training class or drop-in sessions: April 21 (class), 10-11 a.m., 2West
Amphitheater; and April 29 (drop in), 3:30-4:30 p.m., 2West Amphitheater.
Drop-in sessions—Assist supervisors in pushing out forms or help
employees complete forms (not a training class): April 22 and 28,
8:30-10:30 a.m., Library, Room 436.
offer requirements—Nepotism: A manger/supervisor may not supervise or
participate in a “chain of command” where he/she would influence the
employment, compensation, discipline, performance evaluation,
advancement or job responsibilities of a family member or a member of
the employee’s immediate family who is employed by MUHA or any of its
affiliated entities. Refer to MUHA HR Policy #6 for additional
information; drug screening—Once an applicant presents to Employee
Health Services for pre/post-offer health screening, he/she cannot
leave the building until the drug screening is complete; delays in time
to clear Employee Health clearance for new employees may occur when
applicants do not come with requested documentation. Applicants should
be advised that their hiring may be delayed if documentation is not
complete prior to orientation date; important practice— Hiring managers
of internal candidates should contact current or former manager for
reference(s). Contact Lynn Campbell, Campbell@musc.edu for information.
National Hospital Week (May 9-15)
- Monday (May 10)—Employee greetings by hospital administrators, directors and managers
- Monday to
Thursday—Test your MUSC knowledge. Visit MUHA intranet for the Trivia
Question of the Day, employees who answer correctly will be entered
into a drawing to win a prize (Note: employees may only win once)
- May 11—Costco and Sams Club Visits, 10 a.m. to 2 p.m., ART lobby and University Hospital
- Wellness Wednesday (May 12)— massages, 10 a.m. to 1 p.m., ART, Room 5044 and Children’s Hospital Lobby and IOP Lobby
Evening—Ice Cream Social (for Night Staff-ART and University Hospital)
served by administrators, directors and managers, 10:30 p.m. to
- May 13 —annual bake off (ART and university hospital cafeterias), judging will occur at 2:30 p.m.
- May 14—photo contest, Children’s Hospital lobby. Registration is required, judging will occur at 2:30 p.m.
Employee Partnership Survey
- Current participation rate as of April 20 was 46.2 percent
- Employees are urged to complete the survey as it is their responses that shape the organization’s goals and action plans
Benefit of the Month—May
Employees can enjoy a one-week complimentary pass to the MUSC Wellness
Center. (Offer expires May 31). The facility is open to all employees.
Employees may tour the facility and register to win a 30-minute massage
or a one-month membership. Call 792-5757 or visit
Service—Serving the public with compassion, respect and excellence
Smith, STICU nurse manager, announced the re-opening of the Surgical
Trauma Intensive Care Unit (ST-South) with an open house, 1-3 p.m.,
April 26, Room 478, university hospital. All employees are welcome to
visit. Unit staff will be relocating patients on the morning of April
27 and closing 4W (old location) and transfer them to the new ST-South.
Renovations of 4W will follow for Phase 2 renovations and will
ultimately be renamed ST-West. 8Center STICU will remain open until
Phase 2 construction is completed.
- April 18-24 is National Medical Laboratory Professionals Week.
- April is Occupational Therapy Month.
- The next meeting is May 4.
Friday, April 23, 2010