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Technology support services available for MUSC students

A partnership of IT technologists from the MUSC Library, MUSC colleges and MUSC Information Services has formed Student Technology Support Services (STSS) to provide MUSC students with a place they can go for help with their laptop or smartphone.
 
Some of the services provided include: in-warranty hardware repair for Apple, Dell and Lenovo products; wireless access setup for laptops and smartphones; installing or upgrading application and virus protection software; virus and malware removal; e-mail setup and support on laptops and smartphones; general troubleshooting and problem resolution; technology purchasing advice; and software support for MUSC related applications
 
Students can get instant service for minor problems or requests while they wait or may be asked to leave their device for more involved  problems or repairs. The services are performed by a variety of technology experts employed at MUSC who know your system and software you may use.
 
STSS is located on the fourth floor of the Colbert Education Center & Library. Service hours are noon to 4 p.m. Tuesdays and Thursdays.
 
For information, e-mail stusppt@musc.edu or visit http://stss.library.musc.edu.

Friday, July 9, 2010


The Catalyst Online is published weekly by the MUSC Office of Public Relations for the faculty, employees and students of the Medical University of South Carolina. The Catalyst Online editor, Kim Draughn, can be reached at 792-4107 or by email, catalyst@musc.edu. Editorial copy can be submitted to The Catalyst Online and to The Catalyst in print by fax, 792-6723, or by email to catalyst@musc.edu. To place an ad in The Catalyst hardcopy, call Island Publications at 849-1778, ext. 201.