'Making a diffrence every day'
Emergency Department to receive Excellence in Patient Care Award
The Pediatric Emergency Department will receive the Excellence in
Patient Care Award at the What’s Right in Health Care Conference in
Dallas on Oct. 20.
Pediatric Emergency Department has provided top ranked service to
its patients and families while increasing the number of patients seen,
reducing rates for patients discharged against medical advice, and
departures without treatment.
The conference, sponsored by the Studer Group Inc., highlights best
practices of organizations from across the nation that are achieving
exceptional results.olarships to Kristin Anne Smith and Michael
proceeds will be used to fund a recruitment scholarship to a future
student who will begin classes this fall.
A thank you letter
from a parent, patient
I wanted to sincerely thank the Pediatric Emergency Room. They are
absolutely wonderful with children.
A few nights ago my 5-year-old son, Holden, fell on a wet bathroom
floor and split his chin. We went to the Pediatric Emergency Room
because we wanted to get good care. Good care is a complete
He was so scared he would not walk in the emergency room from the
street. He cried on the sidewalk outside of the revolving doors and hid
by the column. But once inside the Pediatric ER waiting room with the
TV, toys and friendly atmosphere, he began to calm down. The triage
nurse made him even more relaxed as she took his vital signs. He was
placed in a room where Dr. King and Dr. Larson examined him in a way
that did not bother him at all. He was calm and having fun by now. Then
when Megan from child life came in to the room I began to worry we were
not going to get him back home because he was having so much fun
getting his laceration repaired. He received topical anesthesia from a
nurse without any trouble at all and then was repaired in the least
invasive manner possible. The only problem was that during the repair
he started laughing, which made it a little tougher to do, but Dr.
Larson and Dr. King stayed focused.
The coordinated effort by the entire team to improve his experience
made his trip to the emergency room phenomenal. One person could have
spoiled this, but no one ever did.
We sincerely thank you all,
Ron, Angie, Ethan,
Holden and Brennan Tuefel
Friday, Sept. 17, 2010